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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

January 24, 2019

Excellencent experience It didn’t even feel like I was purchasing a vehicle . There was no pressure and frustration at all . Rob Rossi did everything he said and more . It wa More

by David321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robby Rossi, Mike Cerreta, Drew Luis
Jan 29, 2019 -

Courtesy Volvo of Scottsdale responded

David321, Thank you for this awesome 5-star review. I was thrilled to read that Robby Rossi and the team made this an excellent, pressure-free experience. We greatly look forward to the next time we may assist you with a car purchase or service need. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 24, 2019

Went above and beyond to get me a great deal! I visited Courtesy Chevrolet initially to purchase my Tahoe and the difference in customer service was significant! Unlike the representative at Court More

by Chubuza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JJ Burns
Jan 29, 2019 -

Courtesy Volvo of Scottsdale responded

Chubuza, Thank you for the positive feedback. I was elated to read that JJ Burns went above and beyond for you to find the best vehicle for you. I am even more pleased to read that he has truly represented the Courtesy Way by being knowledgeable, kind, and efficient. Please reach out to myself or any other management members of the team with any feedback on your experience at our Chevrolet store. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 23, 2019

My new life My experience from the very first start with Robby was by far awesome. Every question I asked him was answered to my satisfaction. I would recommend m More

by Bentuch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Rossi, Drew Luis
Jan 29, 2019 -

Courtesy Volvo of Scottsdale responded

Bentuch, Thank you for the awesome 5-star review. I was quite thrilled to read that Robby Rossi and the team have taken such great care of you and earned your trust and loyalty in the business. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 23, 2019

Fun Experience Nicholas Bakaleinikoff was customer service plus! Courteous, efficient and friendly. We will recommend him to our friends and family as well as neigh More

by Mary789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sarnataro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lawrence, Cory Fair, Nick Bakaleinikoff, JJ Burns
Jan 29, 2019 -

Courtesy Volvo of Scottsdale responded

Mary789, Thank you for the kind words. I was elated to read that Nick Bakaleinikoff has taken such great care of you and even made your car buying experience fun! We greatly appreciate your recommendations and look forward to helping you and your friends and family with any next car purchases, new or used. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 20, 2019

Great Volvo dealership Great team. The new owner get together was super to go over the features of the car. Demonstrated functions. which was very helpful. Would recommend More

by Skip12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Brown
Jan 22, 2019 -

Courtesy Volvo of Scottsdale responded

Skip12345, Thank you for the excellent 5-star rating. Congratulations on your new VOLVO. I was over the moon to read that the Volvo New Car Clinic was helpful to you, we had a great time with everyone. We greatly appreciate the recommendations and look forward to assisting you and your friends and family with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 20, 2019

They’ll make it happen after going back and fourth they made it happen. Chris and nick were super friendly and helpful! Got the Tesla I wanted for the price I wanted. More

by Ahmad
Recommend Dealer
Yes
Employees Worked With
Chris, Mike Cerreta, Nick Bakaleinikoff
Jan 22, 2019 -

Courtesy Volvo of Scottsdale responded

Ahmad, Thanks for the awesome feedback. I was so pleased to read that Nick Bakaleinikoff and Chris Brandon were so helpful and friendly in helping you get the car you wanted, that also met your financial wishes and needs. We look forward to working with you again in the future. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 15, 2019

Great Experience From J.J., our salesman, to Drew, who handled the paperwork, the entire staff at Courtesy Volvo gave me the experience I was hoping for. At no time di More

by S. Wright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.J. Burns, Drew Luis
Jan 22, 2019 -

Courtesy Volvo of Scottsdale responded

S. Wright, Thank you for the taking the time to leave this awesome review. I was elated to read that JJ Burns in sales and Drew Luis in finance have taken such great care of you by making sure you did not feel pressured, were well-informed, and knowledgeable. It is always so great to read that we have earned the trust and loyalty of a new customer. We greatly appreciate your recommendations and look forward to helping you and your friends and family with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 14, 2019

Service Writer Jud Rocks! Jud and his staff gave us stellar service. They diagnosed a very difficult catalytic converter and computer issue, and are waiting for Volvo factory More

by Vette4lyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2019 -

Courtesy Volvo of Scottsdale responded

Vette4lyn, Thank you for taking the time to leave this awesome feedback. I am always so thrilled to read that Jud White has made fixing service issues easy and worry-free. I am even more pleased to read that our Courtesy dealership has earned your trust and loyalty in service and sales. We greatly look forward to the next time we may work with you in the service drive or sales showroom. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 14, 2019

Moving on from Acura Frank was great. Will was very helpful and Misty did a great job getting me in and out with documents. I’d recommend to others. More

by Akdhdubdks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank McKnight, Misty Gunter, Will Simpson
Jan 15, 2019 -

Courtesy Volvo of Scottsdale responded

Akdhdubdks, Thanks for the kind words. It is excellent to read that Frank McKnight and Will Simpson in sales and Misty Gunter-Gonzalez in finance have made your car buying experience great. Congratulations on the new VOLVO. We greatly appreciate the recommendations and look forward to helping you and your friends and family with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 13, 2019

Great buying experience, from beginning to end I had a great experience buying my new vehicle from Coutesy Volvo. From beginning to end, my sales professional, Nick, was outstanding. communicated e More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Fair, Nick Bakaleinikoff, Drew Luis
Jan 15, 2019 -

Courtesy Volvo of Scottsdale responded

Alex, Thank you for the positive feedback and 5-star rating. I was so pleased to read that Nick Bakaleinikoff made your car buying experience great from beginning to end by being professional, efficient, and honest. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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