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Courtesy Volvo of Scottsdale
Scottsdale, AZ
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale.
The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers.
Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,190 reviews
February 14, 2019
Exceeded expectations Well run service department with personable employees. Clear communication at all times with texting available for questions. The place is spotless. E Well run service department with personable employees. Clear communication at all times with texting available for questions. The place is spotless. Excellent experience and a free car wash! More
by Desertdriveraz
Verified CustomerEmployees Worked With
Brian Lawrence
February 14, 2019
Service Appt I always get Ritz Carlton like treatment from Jud on my service appointments and I will always glowingly recommend Scottsdale Volvo. I am extremely s I always get Ritz Carlton like treatment from Jud on my service appointments and I will always glowingly recommend Scottsdale Volvo. I am extremely satisfied working with Jud. More
by lanceeaton
Employees Worked With
February 14, 2019
Bait and switch I got a call from Scott Ogdie at Courtesy Volvo, offering me money for my car and wanted me to look at one I might like to buy. Once I got there, he w I got a call from Scott Ogdie at Courtesy Volvo, offering me money for my car and wanted me to look at one I might like to buy. Once I got there, he went back on his offer for my car, then went on to provide a contract that added $Thousands to the car he was selling. This was a used car he was attempting to add $Thousands for “added options”! These weren’t anything the dealer added, just his way of charging $Thousands over Kelly Blue Book for a car. Not to mention, $hundreds for “Nitrogen Tires”! I made the deal, although it was nothing like what I was promised. I actually felt dirty after talking to this con artist. I would NEVER do business with these xxxxxxxxx again! I am still disgusted by my experience with these people. Deceptive car dealers like Ogdie are nothing new, but he took it to a new level! I would advise anyone I know to never do business with any of the Courtesy dealers. I have great regret for not only buying a car from Courtesy Volvo, but selling them mine so cheaply. I was tired of the process and just gave in. They made good money off me and didn’t care how they did it. There’s a better way to do business, and this isn’t it! If you’re considering buying from Courtesy Volvo, think again. Run, don’t walk from this dealer! More
by bdleavey
Employees Worked With
Scott Ogdie , Cory Fair, Mike Cerreta
February 12, 2019
Fantastic Car Buying Experience My wife and I were unexpectedly put in the market for a new van. We searched for a couple of weeks and looked a several options before coming to Court My wife and I were unexpectedly put in the market for a new van. We searched for a couple of weeks and looked a several options before coming to Courtesy Volvo of Scottsdale. We called ahead of time and spoke with Chris to make sure the two vans we saw online were still available. He informed us they were and we made the drive to the dealership. We were met by Chris and he had pulled one of the vans up for us to look at. The first van was a no go, and then we saw the van for us. It was a 2015 Chrysler Town & Country. Everyone we dealt with was super friendly and willing to work with our budget. Despite being there for a long time, our overall experience was very positive. We got the van we had been looking for and at a great price. We had the pleasure of working with two sales associates, Chris and Jacob, sales manager Jeremy and finance manager Drew. They were all fantastic. Thank you! More
by dsanders
February 11, 2019
Great experience! Great experience working with Frank and Jeremy! Got me what I wanted at right price. Was in and out within an hour. Thank you Courtesy! Great experience working with Frank and Jeremy! Got me what I wanted at right price. Was in and out within an hour. Thank you Courtesy! More
by tmaktima
February 10, 2019
great service and a great deal Ben brown worked really hard with Jeremy the sales manager and drew to get me the right price and payment plan! definitely recommending them to everyo Ben brown worked really hard with Jeremy the sales manager and drew to get me the right price and payment plan! definitely recommending them to everyone who is looking for a perfect fit car at the absolute best price! More
by daniel27nichols
Employees Worked With
Ben Brown, Drew Luis
February 09, 2019
Amazing! I had an amazing experience with Courtesy Volvo! Nick helped me find the right car. I went there with one car in mind but he brought out some other op I had an amazing experience with Courtesy Volvo! Nick helped me find the right car. I went there with one car in mind but he brought out some other options for me to try and I fell in love with a totally different car than what I had in mind. If you’re considering Courtesy Volvo, I guarantee you will not regret it. More
by ABearup
Employees Worked With
Nick Bakaleinikoff
February 08, 2019
Amazing customer service! Walked in to purchase a 2013 Cadillac xts. I knew what I wanted and how much I wanted to pay. The deal almost didnt work but the guys at Courtesy Volv Walked in to purchase a 2013 Cadillac xts. I knew what I wanted and how much I wanted to pay. The deal almost didnt work but the guys at Courtesy Volvo found a deal that worked for me and i couldnt be happier! Jacob and Jeremy went above and beyond to make sure i was satisfied and became a customer! Thank you Courtesy Volvo! More
by Jerobinson480
February 08, 2019
comfortable car buying experience! I was very surprised by the experience! the sales representatives were very cordial and provided an unusually satisfying experience, unlike my previo I was very surprised by the experience! the sales representatives were very cordial and provided an unusually satisfying experience, unlike my previous car buying experiences! More
by More than Satisfied
Employees Worked With
David Blankinship, Brock Roulier, Mike Cerreta
February 08, 2019
Upper management made it right Initially we had some issues with our deal after it was done. It's a long story that I won't get into. However, after it was made aware to the GM Jaso Initially we had some issues with our deal after it was done. It's a long story that I won't get into. However, after it was made aware to the GM Jason Church that we were having these issues, he got in touch with us right away. And by that I mean minutes. He was extremely professional in handling our situation and made it right, which at the end of the day is good business. We were very appreciative of his help. More
by b0123
Employees Worked With
Jeremy Sarnataro, Daniel Morgan, Brock Roulier
