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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

February 14, 2019

Service Department The service dept has been wonderful to deal with. Even though I didn’t purchase my car there, they have been extremely courteous and helpful. More

by Bbennetthirsch
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

Bbennetthirsch, Thank you for the kind words. It is always excellent to read that our service team has earned the trust and loyalty of another customer. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 14, 2019

Friendly and Fast Always welcoming even at the last minute. They always get done quickly and fix whatever it is I need. i appreciate their promptness and their great cu More

by Billiegirl21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Morgan
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

Billiegirl21, Thank you for the excellent review. It was awesome to read that the Courtesy team has earned your trust to always get things done quickly and done well. We greatly look forward to working with you again in the future. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 14, 2019

Helpful Service! Brian in service is very professional and trustworthy! I know that whenever I bring my car to Brian it is going to be an excellent experience. More

by Volvo11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

Volvo11, Thank you for the 5-star review. I was so pleased to read that Brian Lawrence has taken such great care of you by being professional and honest. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 14, 2019

Great customer experience Judd and Brian werr Great! Professional and courteous and paid close attention to detail. The service dept fulfilled all of my needs. Great job all ar More

by JK480
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lawrence
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

JK480, Thank you for the kind words. I was so thrilled to read that Jud White and Brian Lawrence have taken such great care of you and your car by paying attention to detail and being courteous. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 14, 2019

Judd is awesome! Always a great experience working with Jud. I really appreciate all the hard work and how quickly they are able to get everything completed. Thanks ag More

by Beth Lindner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

Beth Lindner, Thank you for the positive feedback. I was elated to read that Jud White is always so great to do business with and works hard to be efficient. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 14, 2019

Friendly, accurate, and professional The phone call i made to set up an appointment was easy. The service rep Judd was very profesional and friendly. The work/diag was accurate. More

by LINDEWITTPALASS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

LINDEWITTPALASS, Thank you for the kind words and 5-star rating. I was so pleased to read that Jud White made your service experience easy, pleasant, and professional. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 14, 2019

Love Ed H. and Jeremy S. If you are looking for a new or almost new car, these guys are it! Not only did my husband buy brand new car in 2017, two months ago my pregnant daug More

by Johnscandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sarnataro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Himes, Mike Cerreta, Drew Luis
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

Johnscandy, Thank you for the awesome review. I was so thrilled to read that Ed Himes and Jeremy Sarnataro have taken such great care of you, your husband, and your daughter. Congratulations to her on the pregnancy. We greatly appreciate the recommendations and look forward to helping you and your friends and family with any next car purchases. Regards Jason Church General manager Courtesy Volvo of Scottsdale

February 14, 2019

Service Appointment Jud is always great to work with. He treats customers well and makes it a welcoming experience. The prices of the service is comparable to other oil c More

by Used Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

Used Buyer, Thank you for the 5-star rating. I was elated to read that Jud White and the team have earned your trust and loyalty to work on your car. We look forward to assisting you with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 14, 2019

Pleased Snow-Bird After driving cross country with my ten year old Volvo, I found exactly what was needed with an oil change at Courtesy Volvo. Thank you! More

by mjparzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Fair
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

mjparzy, Thank you for the kind words. I was so pleased to read that the service team made sure you and your VOLVO were well taken care of during your cross-country trip. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 14, 2019

From beginning to end - it was great! I appreciate from the time I drive in how Jud greets me and listens to the things I have questions about and let me know how long the appointment wil More

by Tammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

Tammy, Thank you for the positive feedback and 5-star rating. I was elated to read that Jud White takes such great care of you by making sure you feel valued, heard, and well-informed. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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