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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

March 12, 2019

Best service writer Brian is awesome in explaing what they found and why they need to fix it and what they did. Always helpful, pleasant, and easy to talk to. Goes the ex More

by Chester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Mar 19, 2019 -

Courtesy Volvo of Scottsdale responded

Chester, Thank you for the awesome review. I was thrilled to read that Brian Lawrence has earned your trust and loyalty to work on your car and make sure you feel well-informed and well taken care of. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

March 11, 2019

Volvo service Service was efficient and Jud was friendly and easy to work with. Car was finished in a timely manner and I was provided a loaner which was the same k More

by brusy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Courtesy Volvo of Scottsdale responded

brusy, Thank you for the kind words. I was elated to read that Jud White made your service experience easy and pleasant. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

March 10, 2019

My dream car Our salesman, Daniel Morgan, was absolutely phenomenal. He made us feel comfortable as soon as we walked into the dealership. I told Daniel my interes More

by Chelsea13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Morgan, Cory Fair, Misty Gunter
Mar 12, 2019 -

Courtesy Volvo of Scottsdale responded

Chelsea13, Thank you for taking the time to leave this awesome 5-star review. I was over the moon to read that Daniel Morgan and Cory Fair made sure your car buying experience was great by being friendly, pressure-free, and thorough. We greatly appreciate the recommendations and look forward to assisting you and your friends and family with any next car purchases or future service needs. Welcome to the Courtesy Family. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

March 09, 2019

Small but Grand Courtesy Volvo's new store is a bit out of the way, and not terribly large, but this has its benefits more than its drawbacks. They are always availab More

by Thisguyoverhere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Mar 12, 2019 -

Courtesy Volvo of Scottsdale responded

Thisguyoverhere, Thank you for leaving this positive feedback. I was elated to read that Brian Lawrence always makes sure your service experience with us is pleasant and worth the drive. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

March 09, 2019

Always great Brian is always so helpful. Every experience has been a great experience. Comfortable waiting area. It’s alwas nice to have a clean car afterwards as More

by ASHLYEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Mar 12, 2019 -

Courtesy Volvo of Scottsdale responded

ASHLYEK, Thank you for the kind words. I was thrilled to read that Brian Lawrence was helpful and makes sure every service experience is great. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

March 08, 2019

Great experience! recently purchased a used vehicle from the Dealership, the entire experience went smoothly and much better than I had anticipated! from the initial c More

by Steve B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank McKnight, Drew Luis
Mar 12, 2019 -

Courtesy Volvo of Scottsdale responded

Steve B, Thank you for the awesome review. I was over the moon to read that Frank McKnight in sales and Drew Luis in finance have taken such great care of you by ensuring there was clear communication and that you felt well-informed. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

March 07, 2019

Really honest and relatable salesmen. They'll help you out with any car, they'll joke and laugh, I recommend this dealership. Kameron really worked q price out with me and was super flexib More

by Derivs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior Alvarez, Kameron West
Mar 12, 2019 -

Courtesy Volvo of Scottsdale responded

Derivs1, Thank you for the positive feedback and 5-stat rating. I was thrilled to read that Kameron West and the team made sure your experience was pleasant by being honest, friendly, and flexible. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any next car purchases. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

March 06, 2019

All-around excellence Everyone here was super nice and helpful, and very informative. Made this a very easy and pleasant purchase. Kameron was awesome in doing his best to More

by stmaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Gunter, Kameron West
Mar 12, 2019 -

Courtesy Volvo of Scottsdale responded

stmaro, Thank you for the excellent review. I was elated to read that Kameron West in sales and Misty Gunter in finance made your car buying experience was excellent by being nice, helpful, and informative. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

March 05, 2019

Brian Lawrence, the service adviser did a great job as usual I have been dealing with Brian Lawrence for many years and have followed him to whatever dealership he was with at the time. Courtesy Volvo Service ha More

by Arnie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lawrence
Mar 12, 2019 -

Courtesy Volvo of Scottsdale responded

Arnie1, Thank you for the positive feedback. I was so pleased to read that Brian Lawrence has continued to earn your loyalty and trust in servicing your VOLVO's. We appreciate your business and look forward to working with you in the future. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

March 05, 2019

Wrong Tire Had to order a tire due to road damage. They ordered one that was supposed to be there in 5 days. Ended up taking a week. Made an appointment to have More

by Unsatisfied
Recommend Dealer
No
Employees Worked With
Not sure the names of the others , Armand Slason
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