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Courtesy Volvo of Scottsdale
Scottsdale, AZ
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale.
The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers.
Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,190 reviews
March 18, 2019
Oil change Quick and easy, I liked the automated text messaging service and ease of drop off. The shop is always clean and appears to be organized. Quick and easy, I liked the automated text messaging service and ease of drop off. The shop is always clean and appears to be organized. More
by dgrootegoed
Verified CustomerEmployees Worked With
March 16, 2019
Amazing experience!! Thank you guys so much for helping me out! I’m really happy with my new (used) car and was happy that we could figure out finances! I would definitely Thank you guys so much for helping me out! I’m really happy with my new (used) car and was happy that we could figure out finances! I would definitely recommend this place to anyone. Everyone was so nice and helpful and wanted the best for me. Frank even helped me set up the Bluetooth. Thanks again! More
by Angelicaa
Employees Worked With
Frank McKnight, Cory Fair
March 15, 2019
Satisfied Customers Chris Dee was probably the best car salesman that we have dealt with. Friendly, courteous, and extremely helpful. He answered all of our questions t Chris Dee was probably the best car salesman that we have dealt with. Friendly, courteous, and extremely helpful. He answered all of our questions to our satisfaction. Best sales experience ever. Drew Luis certainly knows what he is doing. Went over everything we needed to know. Explained everything to our satisfaction. More
by RobRussJune
Employees Worked With
Drew Luis, Christopher Dee
March 14, 2019
Very friendly good atmosphere good snacks;) He was very understanding and has excellent customer care and support very helpful he speaking spanish is useful to me and overall very pleased with t He was very understanding and has excellent customer care and support very helpful he speaking spanish is useful to me and overall very pleased with there customer services. More
by tauro1082
Employees Worked With
Junior Alvarez, Mike Cerreta, Nick Bakaleinikoff
March 14, 2019
Oil change Service department was very fast and courteous but the service advisors need to smile more and be a little more friendly Great place to wait and get Service department was very fast and courteous but the service advisors need to smile more and be a little more friendly Great place to wait and get work done More
by liam.p.murphy.9
March 13, 2019
Glad I moved from Gilbert to scottsdale Much better experience overall. I called about a warning light and they took me right away. Fixed the issue same day at no cost. thanks Much better experience overall. I called about a warning light and they took me right away. Fixed the issue same day at no cost. thanks More
by Ps16026
Employees Worked With
Brian Lawrence
March 13, 2019
Overpaid for Everything and My Car Broke Every time my car had some issue, I brought it in. I ended up spending thousands of dollars for service with you guys over four years and my car still Every time my car had some issue, I brought it in. I ended up spending thousands of dollars for service with you guys over four years and my car still broke. Ultimately, I had to pay $700 for a repair that you did and then you told me after that I have to pay $6,600 to fix the next problem you encountered.. Car is probably worth $5,000-6,000.. So basically I paid $700 just to know that I will never fix the car.. Lost $700 and a car worth about $5,000-6,000. And of that $700, $500 was for labor!! So I think it is very unethical to charge a customer $500 for work that didn't solve the problem. I can understand paying for the parts that you replaced. I will definitely not recommend a place that treats their loyal customers like this. More
by Not Pleased
Employees Worked With
March 13, 2019
Great service I was very pleased with the professionalism of all the employees with whom I dealt. The service center itself is remarkably clean and orderly. Excelle I was very pleased with the professionalism of all the employees with whom I dealt. The service center itself is remarkably clean and orderly. Excellent service and value. More
by kerry19
Employees Worked With
Dennis Moniz
March 13, 2019
Top-of-the-line personal service All very knowledgeable and very professional. Best car shopping experience I’ve ever had in my 59 years. Andrew even deliver the car to my door and to All very knowledgeable and very professional. Best car shopping experience I’ve ever had in my 59 years. Andrew even deliver the car to my door and took my old seven-year-old car to the auction. Andrew was very patient “on boarding” me to the technology in this Volvo XC 60. More
by BK7
March 13, 2019
Scheduled maintenance Brian was great, communicated clearly, service was timely. Car is running great, advice on leaving the car in the garage over the summer was helpful. Brian was great, communicated clearly, service was timely. Car is running great, advice on leaving the car in the garage over the summer was helpful. More
by szients
Employees Worked With
Brian Lawrence
