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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

March 22, 2019

Volvo purchase Great experience - Frank McKnight was especially helpful in detailing the R Design’s features and during the test drive. Cory was helpful during the t More

by Bigdaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank McKnight, Cory Fair, Kameron West, Drew Luis
Mar 26, 2019 -

Courtesy Volvo of Scottsdale responded

Bigdaddy, Thank you for the glowing review. I was elated to read that Frank McKnight and Cory Fair in sales and Drew Luis in finance made your car buying experience great. Congratulations on your new VOLVO. We look forward to working with you again in the future. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

March 22, 2019

Excellent customer service My salesperson, Jacob conducted himself in a very professional manner. Even though new with courtesy he was able to answer most questions I had with r More

by STEPHENPATYK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Fair, Misty Gunter, Jacob Kannada, Christopher Dee
Mar 26, 2019 -

Courtesy Volvo of Scottsdale responded

STEPHENPATYK, Thank you for the 5-star review. I was elated to read that Jacob Kannada has taken such great care of you by being professional and knowledgeable. We look forward to working with you again in the future. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

March 22, 2019

Regular service I bought car that had a technical problem, I was promised by the salesman tthatit was going to be ready the next day and it wasn’t ready until three d More

by pedromedin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence, Ben Brown, Brock Roulier, Mike Cerreta
March 22, 2019

Friendly and Open with process I hate dealerships...my wife refuses to step on to a dealership property. Cory, Jacob, and Misty were so easy to deal with. Flexible and Honest(as far More

by MortyDigital
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Fair, Misty Gunter, Jacob Kannada
Mar 26, 2019 -

Courtesy Volvo of Scottsdale responded

MortyDigital, Thank you for the awesome review. I was so pleased to read that Cory Fair and Jacob Kannada in sales and Misty Gunter in finance worked with you honestly to make sure you felt well taken care of and well-informed. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

March 22, 2019

My car purchase I thought this dealership Provided a good experience. I did notice that after having a car for one week I already have squeaky brakes and a rattle no More

by mk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sarnataro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Blankinship, Brock Roulier, Misty Gunter
March 21, 2019

Great Service! We were pleased with the friendly staff and responsive service we received during the process of our new car purchase. We'd certainly recommend the t More

by cdschock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Fair, Jacob Kannada, Christopher Dee
Mar 26, 2019 -

Courtesy Volvo of Scottsdale responded

cdschock, Thank you for the excellent review and congratulations on your new VOLVO. I was pleased to read that the team has taken such great care of you. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any next car purchases or future service needs. Regards Jason Chuch General Manager Courtesy Volvo of Scottsdale

March 21, 2019

Had an amazing Experience I had been looking for a better and newer vehicle to help get me back an fourth to work and save money on gas. Everyone was a very big help and it was More

by Will14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Luis
Mar 26, 2019 -

Courtesy Volvo of Scottsdale responded

Will14, Thank you for taking the time to leave this positive feedback. I was thrilled to read that the team made sure you had an amazing car buying experience by being efficient and knowledgeable. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

March 21, 2019

Overall experience was great. Friendly staff and great atte Kameron was great. Friendly and just a good experience. I would recommend Volvo to friends. When purchasing my next Volvo, I will return to courtes More

by James1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kameron West, Drew Luis
Mar 26, 2019 -

Courtesy Volvo of Scottsdale responded

James1966, Thank you for the awesome review. I was elated to read that Kameron West made your car buying experience great and pleasant. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any next car purchases of future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

March 18, 2019

Well organized Expedited service work inspite of some issues associated with software download after installation of parts. Loaner vehicle was provided until service More

by Artnorm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lawrence, Bucky Bethancourt
Mar 19, 2019 -

Courtesy Volvo of Scottsdale responded

Artnorm, Thank you for the kind words and 5-star rating. I was over the moon to read that the service and parts department helped make your service process with us easy and stress-free. We look forward to helping you with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

March 18, 2019

Tire replacement They did an amazing job. Brian is always very helpful every time I come in and remembers me and my family every time. Thank you for the great service. More

by Gabbygolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Mar 19, 2019 -

Courtesy Volvo of Scottsdale responded

Gabbygolf, Thank you for the great review. I was pleased to read that Brian Lawrence always takes such great care of you and makes your experience exceptional. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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