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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

April 08, 2019

Back in the Saddle. My 2003 Volvo S60 died after 10 great years of service. I made the mistake of buying a 2008 BMW 535xi Wagon that spent more time in the shop than on t More

by Penfold
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Dee
Apr 09, 2019 -

Courtesy Volvo of Scottsdale responded

Penfold, Thank you for taking the time to leave this excellent review. I was so pleased to read that Chris Dee got you back in the perfect VOLVO for you and made sure you felt well taken care of. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any next car purchases or future service needs. We will work hard in the future to earn your 5-star rating on pricing. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 06, 2019

Great Car buying experience Jacob K. & Cory F. Professional, courteous and diligent in assisting me with my new car purchase. Hands-down this dealership has a customer in me for More

by TF03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Fair, Mike Cerreta, Jacob Kannada
Apr 09, 2019 -

Courtesy Volvo of Scottsdale responded

TF03, Thank you for the kind words. I was so thrilled to read that Cory Fair and Jacob Kannada made your car buying experience great by being professional, courteous, and diligent. I was even more pleased to read that we have earned your trust and loyalty in the business. We greatly look forward to working with you again in the future. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 06, 2019

Good experience Friendly and helpful sales staff. Purchase went quickly and smoothly. Sales staff was very informative and took the time to explain the vehicle optio More

by Mary R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cerreta, Jacob Kannada
Apr 09, 2019 -

Courtesy Volvo of Scottsdale responded

Mary R, Thank you for the awesome review. I was elated to read Jacob Kannada and the team were helpful and friendly, and made sure your car buying experience was quick and smooth. We greatly look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 06, 2019

My third service visit Armand the service manager and the mechanic he worked with finally were able to figure out my brake squeak and the engine noise. I know they were rea More

by mk
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armand Slason
Apr 09, 2019 -

Courtesy Volvo of Scottsdale responded

mk, Thank you for taking the time to leave this glowing review. I was over the moon to read that Armand Slason and the service team have earned your trust and loyalty to work on your car and that you were patient with them while they worked to find the solution. We look forward to the next time we may work with you and will work hard in the future to earn your 5-star rating. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 04, 2019

Ben was very helpful. Ben helped me place my order on the Volve site. Ben was very helpful. Even when the car arrived in the states and I would contact him often to see whe More

by sarahsus23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Brown, Brock Roulier, Drew Luis
Apr 09, 2019 -

Courtesy Volvo of Scottsdale responded

sarahsus23, Thank you for the great review. I was thrilled to read that Ben Brown was helpful in making sure your VOLVO ordering and delivery processes went smoothly and that you felt well informed. We look forward to working with you again in the future. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 04, 2019

Bought a new volvo Bought a new model- decided after a week that I liked a different model better, they made it work out great: love the new crossover. Everything and ev More

by fgbyrne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Luis
Apr 09, 2019 -

Courtesy Volvo of Scottsdale responded

fgbyrne, Thank you for the awesome 5-star review. I was so thrilled to read that Jason Hise and the team went above and beyond to make sure that you are in the perfect VOLVO for you. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 03, 2019

Frank was great Frank and Jeremy were a pleasure to work with at courtesy Volvo of Scottsdale. Anyone shopping for a new or used vehicle should ask for Frank More

by Subaru oenet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank McKnight, Cory Fair, Drew Luis
Apr 09, 2019 -

Courtesy Volvo of Scottsdale responded

Subaru oenet, Thank you for the excellent 5-star review. I was elated to read that Frank McKnight and Jeremy Sarnataro made your car buying experience pleasant. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 03, 2019

I purchased a Volvo because of the incredible service Frank was amazing and has continued to be even after my purchase! Everyone made the experience easy, without pressure and mostly importantly they made More

by cassiemarmas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank McKnight, Cory Fair, Drew Luis
Apr 09, 2019 -

Courtesy Volvo of Scottsdale responded

cassiemarmas, Thank you for the kind words and 5-star rating. I was elated to read that Frank McKnight made your car buying process amazing, easy, and comfortable. Congratulations on your new VOLVO. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 03, 2019

Ram 1500 I felt that courtesy Volvo cared a lot for their customer. My truck stayed for over a week and a half. I would have liked the communication about my t More

by edryan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cerreta, Nick Bakaleinikoff
Apr 09, 2019 -

Courtesy Volvo of Scottsdale responded

edryan1, Thank you for the excellent review. I was so thrilled to read that Nick Bakaleinikoff made sure you felt cared for. I am sorry to hear that our communication was not up to par, we will work on this and being more proactive. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 03, 2019

Awesome Dealership My wife and I just bought our second vehicle from Courtesy Volvo Scottsdale and we were treated like family, they have the Best Customer Service in Ar More

by jwudad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White, Daniel Morgan, Mike Cerreta
Apr 09, 2019 -

Courtesy Volvo of Scottsdale responded

jwudad, Thank you for the kind words. I was so pleased to read that Daniel Morgan and the team have taken such great care of you and made sure you felt a part of the Courtesy Family. We greatly look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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