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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

April 17, 2019

My 2018 Toyota Camry purchase Great service, Jason was friendly made it a quick and easy buy answered all the questions we had. Over all great experience:) big plus,no pushy sales More

by Gyamilet1993.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Courtesy Volvo of Scottsdale responded

Gyamilet1993, Thank you for the positive review. I was so pleased to read that Jason Hise gave you great customer service and made sure you felt stress and pressure-free. We will work hard in the future to earn your 5-star rating on pricing. We look forward to working with you again. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 16, 2019

Service Outstanding service experience. Jud White does a great job. Work is timely and we feel very comfortable driving a car serviced by the Courtsey Dealers More

by jtsvls12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Courtesy Volvo of Scottsdale responded

jtsvls12, Thank you for the great review. I was so pleased to read that Jud White has taken such great care of you and that you trust our work. We will work hard in the future to earn your 5-star rating on pricing. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 15, 2019

Great Experience! I went in to look at a Volvo which was really very nice, but just not the right car for me. My sales associate told me about another car on the lot th More

by JG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karina Reagan, Drew Luis
Apr 16, 2019 -

Courtesy Volvo of Scottsdale responded

JG, Thank you for taking the time to leave this glowing review. I was elated to read that Karina Reagan worked hard to find the perfect car for you and earn your business and trust. I was also very pleased to read that we were also able to meet all your financial wishes and needs. We greatly look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 13, 2019

Tires A little upset that Courtesy put two oversized tires on the front, yet callled that out as a defect during this service service. Oil changes tend to More

by Wwolfertz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2019

First Service Experience at Courtesy Volvo of Scottsdale Unbelievable difference after being unhappy for many reasons, including unpleasant customer service experiences, with other local dealer’s servicing, More

by BH123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Apr 16, 2019 -

Courtesy Volvo of Scottsdale responded

BH123, Thank you for taking the time to leave this awesome review. I was over the moon to read that the Courtesy team has restored your faith in the VOLVO brand and made sure you were well taken care of. It is always excellent to read that the service team has earned the trust and loyalty of a VOLVO owner to service their car. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 13, 2019

Helpful, friendly, timely Explained what and why items needed to be done; listened to issues I raised and then explained how they would be addressed. Appreciated the friendline More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Courtesy Volvo of Scottsdale responded

Linda, Thank you for the great review. I was thrilled to read that Jud White has taken such great care of you. We will work hard in the future to earn your 5-star rating on pricing. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 12, 2019

Amazing experience & love my car I had been thinking of getting the nee XC40. By far one of the best car buying experiences I have ever had. When you walk into Courtney Volvo, you are More

by jjdavis84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Fair, Mike Cerreta, Jacob Kannada, Christopher Dee
Apr 16, 2019 -

Courtesy Volvo of Scottsdale responded

jjdavis84, Thank you for the excellent 5-star review. I was elated to read that the Courtesy team made this your best car buying experience ever, wow. Congratulations on your new VOLVO XC40 they are awesome cars. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 11, 2019

Best Dealership!! We went there unsure about our next ride. However after talking To Jason Hise we were able to determine our next ride! He was such an awesome person a More

by ttallsalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cerreta
Apr 16, 2019 -

Courtesy Volvo of Scottsdale responded

ttallsalt, Thank you for the 5-star review. I was elated to read that Jason Hise made your car buying experience awesome by making sure we found the perfect car for you. We greatly look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 09, 2019

Jud service 25,000 mile Fast, professional, and personable service. Felt well taken care of. Would recommend to anyone. BTW the word counter will not let me finish this! Anno More

by CasaAmable
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maybe Brandon? Very nice young man
Apr 16, 2019 -

Courtesy Volvo of Scottsdale responded

CasaAmable, thank you for the kind words. I was so pleased to read that Jud White and Brandon Hilts made sure your felt well taken care of. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 08, 2019

Surprisingly a very pleasant experience. We were very surprised with the level attention given to us at Coutesy Volvo of Scottsdale! Our overall experience was nice. Frank (sales) and Drew More

by Christopher, Phoenix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank McKnight, Drew Luis
Apr 09, 2019 -

Courtesy Volvo of Scottsdale responded

Christopher, Thank you for the awesome review. I was thrilled to read that Frank McKnight and Drew Luis made sure your experience was pleasant and nice. Congratulations on your new VOLVO XC40, they are truly amazing cars. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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