Courtesy Volvo of Scottsdale

Another excellent experience getting my Volvo taken care of. I've been driving an XC90 since 2007 (currently on our 2nd Volvo). Jud White is the best - kind, trustworthy, efficient, responsive, courteous, of. I've been driving an XC90 since 2007 (currently on our 2nd Volvo). Jud White is the best - kind, trustworthy, efficient, responsive, courteous, attentive to all your needs and concerns. We are thankful for him. More

To Date I have had several different experiences with Courtesy Volvo, with some things yet to be decided. On a whole my sales person Brenna did a good job and I appreciated her straight forward approach Courtesy Volvo, with some things yet to be decided. On a whole my sales person Brenna did a good job and I appreciated her straight forward approach. I made an appointment to come back to get some questions answered about the cars operation which wasn't exactly handled well and not much got accomplished because I had the wrong key and the person I dealt with wasn't able to answer some of my questions....... There is a monetary discrepancy which hasn't yet been finalized, but is being worked on, and should be refunded soon I am told. The Very Best Help I have received so far is from MAX who took the time to review some of the technical operations which were never fully explained to me and showed me how to operate my radio via my phone, awesome!! I am taking my new car on my first road trip and he helped me understand all the importance features I will be using. I would like to know that management reads these reviews and acknowledges Max's great knowledge and the "Courteous" service he provides. More

Jud in service is fantastic! Jud is exponentially knowledgeable, extremely trustworthy and a pleasure to deal with. I bought my second Volvo because they are great cars, but with Jud is exponentially knowledgeable, extremely trustworthy and a pleasure to deal with. I bought my second Volvo because they are great cars, but without hesitation knowing Jud would continue to be my service provider. To say Jud is an asset to this dealership and company is an understatement. I have authority to say this after 14 years of service provided by Jud. Good job Courtesy Volvo of Scottsdale! You hire and keep GREAT people! More

Very professional and very little hassle on getting an appointment unlike at other dealerships. Jud is a great service advisor and always does a great job explaining the work and getting his team to get appointment unlike at other dealerships. Jud is a great service advisor and always does a great job explaining the work and getting his team to get it done in a timely manner! A+! More

Judson White was awesome! So helpful in his responses so that I could make good decisions So helpful in his responses so that I could make good decisions More

Chris was fantastic to work with when we looked for a car. We came down from SLC because we did not want to work with the one Volvo dealer there because we had such a terrible experience with them. Chris car. We came down from SLC because we did not want to work with the one Volvo dealer there because we had such a terrible experience with them. Chris was everything you could hope for in a car salesperson; he was very knowledgeable, patient, and honest, and we never felt like we were getting pushed into something we did not want. We were very happy with our experience there and will be recommending and sending business back to him. Thanks again Chris. More

Here is an interesting two-part story about Courtesy Volvo Service. Story1: About a year ago, my son was visiting from CA. While here, his check engine light came on. He took his Volvo here to have it Volvo Service. Story1: About a year ago, my son was visiting from CA. While here, his check engine light came on. He took his Volvo here to have it checked. First it was diagnosed as problem A which could be fixed for $350. Yeah, that didn't solve it. Then it was problem B which could be fixed for $820. Yeah, that didn't fix it. Then it was problem C which could be fixed for $510. Nope, that didn't fix it...... This went on for about 45 days with a total cost of $8,500. Every time it was "well, the most recent fix was needed, but so was the previous one". Story 2: My Volvo engine light was on so I took it to these guys to have it checked. They gave it a check over, and they said it was problem A which they fixed for $410. Had it back for a week, and the light came back on. Back in it went, and I got the same excuse as with my son's car - "well B needs fixing, but we had to fix A as well". In this case B was a leaking head gasket that was somehow missed in the first check. But they'd be happy to fix it for $4500. I looked up all the symptoms of a bad head gasket, my car had none. I decided given the experience with my son's car, it would be a good idea to get a 2nd opinion. The second place ran all the diagnostics, and said I had a bad fuel regulator - fixed for $320 parts and labor. That was 2 months ago, and no engine light on and no problems at all. Do yourself a big favor, stay away from this place. They are either wildly incompetent or just plain dishonest. They would get 0 stars if that were allowed. More

Judd has been the most excellent and attentive person I've ever worked with at a dealership. He always makes me feel like a big problem can be handled no problem. I've ever worked with at a dealership. He always makes me feel like a big problem can be handled no problem. More

Did a great job and applied a nice discount to the cost of my repairs! of my repairs! More

Courteous, efficient, very clean, calm, great waiting area, finished replacing air bag in less than an hour. area, finished replacing air bag in less than an hour. More