Back

Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
Contact Dealership

4001 N 89th St

Scottsdale, AZ

85251

Directions

By Type

Showing 1,190 reviews

June 18, 2022

Jud in service is fantastic! Jud is exponentially knowledgeable, extremely trustworthy and a pleasure to deal with. I bought my second Volvo because they are great cars, but with More

by sljackson41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Courtesy Volvo of Scottsdale responded

Thank you for the great review! We are thrilled to hear that you have had such outstanding experiences working with Jud over the years Drive safely, and we hope to see you back again at Courtesy Volvo of Scottsdale! Best, Jeremy Sarnataro - General Manager - (480) 291-5107

June 17, 2022

Very professional and very little hassle on getting an appointment unlike at other dealerships. Jud is a great service advisor and always does a great job explaining the work and getting his team to get More

by Chriscova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Courtesy Volvo of Scottsdale responded

Professional and hassle-free is how we want our service to be, Chris! Thank you for the wonderful review and for giving Jud a shout-out - everyone here at Courtesy Volvo of Scottsdale appreciates your feedback and support! Safe travels till next time! Best, Jeremy Sarnataro - General Manager - (480) 291-5107

June 06, 2022

Judson White was awesome! So helpful in his responses so that I could make good decisions More

by drelvablanks
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Courtesy Volvo of Scottsdale responded

Thank you for the great review! We are so glad to hear that Judson delivered such a successful service experience. Drive safely, and we hope to see you back again at Courtesy Volvo of Scottsdale! Best, Jeremy Sarnataro - General Manager - (480) 291-5107

June 01, 2022

Chris was fantastic to work with when we looked for a car. We came down from SLC because we did not want to work with the one Volvo dealer there because we had such a terrible experience with them. Chris More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Dee
Jun 01, 2022 -

Courtesy Volvo of Scottsdale responded

Hi Matt - We are delighted to read your great review of Chris and the team! Thank you for choosing Courtesy Volvo of Scottsdale and for sharing your feedback. We wish you safe and happy miles ahead!

June 01, 2022

Here is an interesting two-part story about Courtesy Volvo Service. Story1: About a year ago, my son was visiting from CA. While here, his check engine light came on. He took his Volvo here to have it More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Collings
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Courtesy Volvo of Scottsdale responded

Hi Dave- thank you for taking the time to share. We aim to provide excellent service, and I regret that we dropped the ball for both you and your son. We would never intentionally recommend unnecessary repairs, and it is concerning to have left that impression. I would be happy to discuss this further to try and earn back your trust in our work. Please let me know if you'd like to speak. Thank you, David Kim - Service Manager - 480-291-5123

Jun 02, 2022 -

Dave responded

Thanks David, I appreciate the boiler plate response. It's really not an "impression", it's a fact. Your service department did a repair on my car for over $400 and proposed another for $4500, and neither of the fixed/would have fixed the issue.....God knows what the real cost of fixing my son's car would have been IF your service department had done the correct diagnosis in the first place, pretty sure a lot less than $8500.

Jun 06, 2022 -

Dave responded

Thanks David, I don't want anything from you. The purpose of this post was to alert other potential customers to your practices.

May 31, 2022

Judd has been the most excellent and attentive person I've ever worked with at a dealership. He always makes me feel like a big problem can be handled no problem. More

by Leah
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Courtesy Volvo of Scottsdale responded

Leah, thank you for the great review! We are so glad to hear that Judd delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Courtesy Volvo of Scottsdale! Best, Jeremy Sarnataro - General Manager - (480) 291-5107

May 26, 2022

Did a great job and applied a nice discount to the cost of my repairs! More

by jgoldstein5549
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
May 27, 2022 -

Courtesy Volvo of Scottsdale responded

We're so glad to hear that! Thank you for coming to Courtesy Volvo of Scottsdale for your repairs and taking time to support us with a positive review. Jeremy Sarnataro - General Manager - (480) 291-5107

May 25, 2022

Courteous, efficient, very clean, calm, great waiting area, finished replacing air bag in less than an hour. More

by earthhous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Courtesy Volvo of Scottsdale responded

Thank you for the terrific review! We're glad we could assist with your airbag - and we're at your disposal for any future maintenance needs that arise! Best, Jeremy Sarnataro - General Manager - (480) 291-5107

May 24, 2022

I have always received top notch service with Courtesy Volvo and Jud -- questions answered, nature of service needed is always explained. If any problems (and there are typically none) they are addressed More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Courtesy Volvo of Scottsdale responded

Your feedback means a lot to us, Linda! Thank you for trusting Courtesy Volvo of Scottsdale with your business and for taking the time to recommend our work to others. Drive safely until we see you next!

May 23, 2022

I have always received excellent, knowledgeable and friendly customer service from the Service Department and from Jud White especially. In addition to scheduled maintenance, Jud has helped me through More

by jamesdberg@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Courtesy Volvo of Scottsdale responded

Thank you for taking the time to leave us this awesome review. We appreciate the kind words about Jud, and we're glad that he worked hard to ensure you were well taken care of. It makes us happy that you trust us to get the job done right. See you again next time here at Courtesy Volvo of Scottsdale! Jeremy Sarnataro - General Manager - (480) 291-5107

...
7
...