Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Courtesy Volvo of Scottsdale
Scottsdale, AZ
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale.
The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers.
Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,190 reviews
December 30, 2022
Dealerships are all the same and play the same games. Just when you hope you found a place that may be different. They pulled the same stuff. This isn't a comment on the people. The people were fine and Just when you hope you found a place that may be different. They pulled the same stuff. This isn't a comment on the people. The people were fine and kind. It's really just an issue of the sales tactics dealerships employ that are dishonest and not in good faith negotiation. Luckily as a consumer I get to choose where I spend my money and I'm happy to say I found a Volvo at another dealership who didn't play games. This review was made at the end of 2022 and I expect tactics will change as the market continues to shift as dealerships will be fighting for every sale. More
by AZCarBuyer
Employees Worked With
Christopher Dee
December 10, 2022
From the moment I walked on the lot Mendell Ward was AMAZING! His professionalism and customer service was beyond extraordinary! This was the easiest and quickest car buying experience I have ever had. AMAZING! His professionalism and customer service was beyond extraordinary! This was the easiest and quickest car buying experience I have ever had. Dana Miller the finance manager was also very kind, professional and moved the process along expeditiously! I can’t thank them both enough for a very pleasurable car buying experience. More
by Wowens
Employees Worked With
Mendell Ward and Dana Miller
December 02, 2022
Chris at service desk was great. Work done quickly (routine maintenance). But technicien changed center display and display above radio AND DID NOT RETURN TO ORIGINAL DISPLAY! I am h Work done quickly (routine maintenance). But technicien changed center display and display above radio AND DID NOT RETURN TO ORIGINAL DISPLAY! I am having difficulty resetting to original. These things are not intuitive. I like my Volvo. Not crazy about this dealership. In past I experienced disrespectful service people. As in Hi sweetie! More
by ledonneka
Employees Worked With
Chris
September 29, 2022
I recently purchased a new Volvo XC60 and am new to Courtesy Volvo. Chris Dee worked with me and was extremely helpful, knowledgeable and patient! I am impressed with the service he and Courtesy Volvo Courtesy Volvo. Chris Dee worked with me and was extremely helpful, knowledgeable and patient! I am impressed with the service he and Courtesy Volvo provide. More
by marie.mancuso
Employees Worked With
Christopher Dee
September 03, 2022
On Monday May 2, 2022 at 4:16pm, I received a call from Andrew Luis from a hidden phone number. His first question after verifying that he was speaking to me was, "did the dealership already contact you?" Andrew Luis from a hidden phone number. His first question after verifying that he was speaking to me was, "did the dealership already contact you?" His voice appeared to be in a panic, so I knew he was up to something. I gave him a generic response. Andrew immediately proceeded to threaten me during the call, and stated that if I did not remove my review, he would come after me. Andrews (Drew) behavior during the call was right on brand with what I experienced as I dealt with Andrew and the dealership. Andrew is immoral and should be punished for his deplorable behavior. I was informed that he quit or was canned. If you see his name at another dealership, run! He will lie and falsify details on your purchase contract, and lie about everything. More
by A900
Employees Worked With
Drew Luis, Tim Raspiller, Max Chiandet
August 30, 2022
Wasted an entire day negotiating on a used vehicle only to have them tell me after we struck a deal thecar had been sold earlier that day. My opinion is they just didn't like the price we negotiated. to have them tell me after we struck a deal thecar had been sold earlier that day. My opinion is they just didn't like the price we negotiated. More
by Clccc7040
Employees Worked With
Micah Chun
