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Courtesy Volvo of Scottsdale
Scottsdale, AZ
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale.
The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers.
Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,190 reviews
November 01, 2019
communication disconnect I had a need for completion to be as quick as possible. Due to a disconnect between mechanic and administration there was an expanded period I had to I had a need for completion to be as quick as possible. Due to a disconnect between mechanic and administration there was an expanded period I had to wait. My car runs a lot better so that part was great. They need to be more cognizant of clients needs. More
by ?
Verified CustomerEmployees Worked With
Judd
October 31, 2019
It was a pleasant experience In the end I received the deal I wanted and the dealership got theirs. We both walked away happy and I hope that in the future they will take that int In the end I received the deal I wanted and the dealership got theirs. We both walked away happy and I hope that in the future they will take that into account as I plan to buy another Volvo, in the next calendar year. More
by troscoe
Employees Worked With
Ben Brown
October 31, 2019
Amazing people Frank and Jason were amazing to work with. I came in with alot of needs and they were taken care of with no problems. They were some of the most hones Frank and Jason were amazing to work with. I came in with alot of needs and they were taken care of with no problems. They were some of the most honest people ive ever dealt with and will actually hold a conversation which shows its not just a sale for them. Thank you guys so much on my car and changing my life. When i start my new career its steak dinners for those guys. More
by Frankie3
October 30, 2019
Courtesy Volvi dekuvers great servuce! I received a vehicle message about "low bean bulb failure:" I was able to make an appointment for the next morning and Jud took care of the problem qu I received a vehicle message about "low bean bulb failure:" I was able to make an appointment for the next morning and Jud took care of the problem quickly, and, as always, courteously!!! I live in Surprise but I willingly drive our to Scottsdale because of the excellent treatment I receive from Jud and all of the team at Courtesy Volvo. More
by Bob
Employees Worked With
October 30, 2019
Highly professional, polite and quite knowledgeable. It always has been a pleasure to do service with this agency. Everything has been professional. Service personal quite knowledgeable and gets the job It always has been a pleasure to do service with this agency. Everything has been professional. Service personal quite knowledgeable and gets the job done the first time. More
by al's buick
Employees Worked With
Andy Sammis
October 30, 2019
Pleasant! Large inventory to choose from, allowed time to look without anyone bugging me. Salesperson, Chris Jones then assisted and I drove the vehicle and li Large inventory to choose from, allowed time to look without anyone bugging me. Salesperson, Chris Jones then assisted and I drove the vehicle and liked it. He answered all my questions and then we started the negotiations which went better than any car I’ve purchased. Drew, in finance was efficient and thorough. As I said , a very pleasant experience which I never equated with car shopping! More
by skeltonfc
Employees Worked With
Drew Luis, Chris Jones
October 28, 2019
Quick and east Chris was great to work with. Got me in and out quickly as I was on a time crunch. Very friendly and knowledgeable on the brand. Chris was great to work with. Got me in and out quickly as I was on a time crunch. Very friendly and knowledgeable on the brand. More
by Volvo girl
Employees Worked With
Chris Jones
October 26, 2019
Really Nice The dealer's really nice and attentive to what i was looking for. There wasn't anything surprising or difficult when it came to buying the car and ove The dealer's really nice and attentive to what i was looking for. There wasn't anything surprising or difficult when it came to buying the car and overall there isn't anything negative that can be said. More
by K.Silva
Employees Worked With
Andre Dumas
October 26, 2019
Car for our 16 year old daughter Nate Blade was amazing. No pressure at all. Finance department was great. They made the process so easy. Our 16 year old needed a reliable car and the Nate Blade was amazing. No pressure at all. Finance department was great. They made the process so easy. Our 16 year old needed a reliable car and they had a large amouny of preowned vehicles with low miles. Will buy from them again for sure. More
by Adam Tilley
Employees Worked With
Nate Blade, Drew Luis
October 25, 2019
Review for Ben Brown I currently reside in Los Angeles and have been looking for a new Volvo for awhile but was unable to find the exact one I wanted until I finally did a I currently reside in Los Angeles and have been looking for a new Volvo for awhile but was unable to find the exact one I wanted until I finally did at the Volvo Scottsdale dealership. I am originally from Arizona so my parents went to the dealership for me to check out the Volvo xc49 where they met Ben Brown. He was so helpful and informative with my parents but always made sure I was in the loop as well. He kept me in the loop via phone calls, texts, and even video chats! He was always available whenever I had questions which was crucial considering I was buying a vehicle without being able to be there in person. Although my parents played a role as well, Ben has continued to be in close contact by sending me video instructions on how to use each feature of my car. He has made this whole deal so easy and I am so grateful for that! More
by ecarreon5
Employees Worked With
Ben Brown, Brock Roulier
