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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

November 08, 2019

Good place to buy a vehicle Jason Hise took very good care of us during the buy, we arrived at 9;30 AM and I was out the door at 11AM. I did get hand cramps signing all of the pa More

by sevx.7744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Dee
Nov 14, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for such a courteous review. I am glad that Jason Hise took such great care of you. Thank you for choosing Courtesy Volvo we do greatly appreciate your business. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 08, 2019

Amazing experience! I was in the market for a new car for about 2 months. I was not having any luck at any of the other dealerships I went to. When I stepped into Courtes More

by Helene1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Gunter, Nick Bakaleinikoff
Nov 14, 2019 -

Courtesy Volvo of Scottsdale responded

WOW! What a amazing, thoughtful words. Thank you for such an amazing review. I am glad that the whole team made such a great impression on you and made buying a car stress-free and enjoyable for you. We look forward to working again with you with any future purchases. Thank you for the recommendations. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 07, 2019

Great experience!!! Frank was so awesome patient with me and really helped the whole process go smoothly. I would definitely recommend this dealership and Frank as a sale More

by claraware32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank McKnight
Nov 07, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for such an exceptional review. I was pleased to read such heart-warming words. Glad to know that Zach was such a great and amazing help to you. We do take pride in everything that we do, and we love going above and beyond for our valued customers. We do everything in our power to guarantee 100% satisfaction, that is after all, the Courtesy Way. Thank you for giving us a chance to earn your business, we look forward to assisting any of your needs in the future. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 07, 2019

Excellent Service Couldn’t ask for better service. Excellent at communication. True to it’s name, very courteous and makes every effort to make sure that your vehicle More

by Laara Patel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Nov 07, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for the positive feedback. I was happy to read that Andy Sammis has earned your trust and loyalty to service your car. We look forward to the next time we may work with you. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 07, 2019

Outstanding service! Very satisfied and would recommend highly. The issue with the Throttle Assembly was not found by any other service centers and greatly improved the car performance. More

by Axe4000
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for such a positive review and the kind words. I was glad to know that Jud White took excellent care of you. We look forward to seeing you next time. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 05, 2019

Excellent service From the beginning to the purchase, Nick treated us well. They had what we were looking for and we bought it. So far we are satisfied customers. More

by spardo
Recommend Dealer
Yes
Employees Worked With
Nick Bakaleinikoff
Nov 14, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for such a positive review and the kind words. I was glad to know that Nick Bakaleinikoff took excellent care of you. I hope you enjoy the new ride. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 05, 2019

Lack of concern and accountibilty I spent more time trying to solve my previously mentioned concerns than they did and my concerns and their broken promise is still unresolved. They a More

by suzannemarie216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Armon
November 04, 2019

Fun process in buying my XC90 T8 Buying a car at every other dealership in Arizona is a much more stressful, time consuming process. Courtesy Volvo of Scottsdale and Chris Jones made More

by Brock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Luis, Chris Jones
Nov 07, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for taking the time to leave such an uplifting review, we do greatly appreciate all the kind words. Glad that Chris Jones was able to assist you in purchasing such a great car. We look forward to working with you in the future for any other needs that you may have. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 01, 2019

I had done a little research on Volvo and wanted to test drive a S90. After doing a little browsing on the lot Daniel came out to help. He was very knowledgeable and friendly. We went on a drive and he st More

by Let’sTeeItUp
Recommend Dealer
Yes
Employees Worked With
Daniel Morgan, Brock Roulier
Nov 01, 2019 -

Courtesy Volvo of Scottsdale responded

What a glowing review. Thank you for all the kind, uplifting words. I am glad that Daniel took the time to demonstrate all the cool things the car can do. It can be overwhelming to step into a new car with no idea what does what. Overall, I am over the moon to know that my team did everything to make you feel comfortable with no pressure. Thank you for choosing Courtesy Volvo. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 01, 2019

Piece of cake Easy, convenient scheduling allowed me to drop my car off before work and take a loaner vehicle for the day. All repairs were covered under warranty a More

by Craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for the 5-star review. I was elated to read that the team made sure your felt well taken care of. It is always very convenient to get everything done in such a timely manner. Thank you for choosing Courtesy Volvo for all your service needs. We hope to see you again. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

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