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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

December 03, 2019

Wonderful dealership! Nate was outstanding and helped me with everything I needed. He made the experience painless, which is pretty tough to do. He answered all my question More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Blade
Dec 04, 2019 -

Courtesy Volvo of Scottsdale responded

Jennifer, your recommendation means the world to us! Thank you for taking the time to leave us a review. Providing our customers with informative and considerate service is our priority here at Courtesy Volvo of Scottsdale, and we are pleased to hear that Nate took good care of you. We will be sure to let Nate know that you appreciated his help. Enjoy your Subaru Forester!

December 03, 2019

BEST EXPERIENCE AT A CAR DEALERSHIP EVER! Prior to walking into the dealership I had done my research on the vehicle I was looking at. When I got there Nate listened to what I wanted in my ca More

by Rachel.rempel3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Blade, Misty Gunter
Dec 04, 2019 -

Courtesy Volvo of Scottsdale responded

Rachel, thank you for the review! All of us here at Courtesy Volvo of Scottsdale are so happy to hear that you had a great experience with us. Providing our customers with a smooth car buying experience is important to us, and we are glad to hear that Nate made that happen for you. We will be sure to let Nate know that you appreciated his help!

November 28, 2019

Well taken care of The service center reps were prompt and helpful. The valet service is a really nice amenity too. The facilities were immaculate, both sales and servi More

by thelastmall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe I originally spoke to Andy who was very helpful but the rep that briefed me on what action was taken upon pick up was very informative and courteous, Andy Sammis
Nov 30, 2019 -

Courtesy Volvo of Scottsdale responded

The Volvo Valet is such a great service that we provide! We strive to make visiting our service center as easy and efficient as possible. The Volvo Valet allows the service center to work on your car efficiently while still providing you with great and reliable transportation. Thank you for such a glowing review. We all really appreciate the awesome recommendations. We hope to see you soon again for any future service needs. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 28, 2019

New vehicle delivery Took delivery of my 2020 XC60 Inscription and was totally satisfied. Vehicle was detailed perfectly and explanation of features was completed to my sa More

by SUNLAKESMOMENT
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Gunter, Tim Raspiller, Chris Jones
Nov 30, 2019 -

Courtesy Volvo of Scottsdale responded

WOW! What a great new car, I hope you are enjoying the 2020 Volvo XC60! We make sure all our customers drive off the lot feeling 100% comfortable with their car. We take the time to go through all the awesome features the car comes with. It is great to hear that Chris Jones provided excellent customer service. We hope to see you again! Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 28, 2019

They stand behind their work Their customer service in the service department is outstanding. My Volvo's overhead lights stopped working and I brought it in for a fix. They found More

by Rebecca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Nov 30, 2019 -

Courtesy Volvo of Scottsdale responded

Rebecca, Thank you for such a warm and uplifting review. I am over the moon knowing that the service department went above and beyond to make sure they found the center of the problem and efficiently fixed it. We hope to see you again for any other service needs. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 27, 2019

Outstanding!!!!!!!!!!! I couldn’t be there I was out of town and my wife had to bring our Volvo in for service Judd our service tech treated her with the upmost respect and More

by racejr5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2019 -

Courtesy Volvo of Scottsdale responded

James, this review means a lot to us! Thank you! We couldn't be more proud to hear that you have recommended us to others. Treating our customers to extraordinary service is something we always strive to do here at Courtesy Volvo of Scottsdale, and we are so pleased to hear that we could fix your car and that your wife enjoyed her time with us. We will be sure to let Judd know that you appreciated his service. We are looking forward to working with you and your family again!

November 27, 2019

Great experience from beginning to end Daniel Morgan made a great impression from the get go taking the time to answer our questions and demonstrate the many features of the XC90 that we ev More

by GSD4Me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Morgan, Brock Roulier, Drew Luis, Carolina Giles
Nov 30, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for such a touching and kind review, this means a lot to us! We pride ourselves in providing nothing but excellent service with every customer. I am glad that Daniel was not over-bearing, or pushy, but still made you feel in the loop throughout the whole process. We like to make sure all our customers are 100% comfortable with the decision before moving forward. We like to provide something for the little kiddos to play with and keep them entertained. I know it can sometimes be difficult to keep the little ones happy and entertained while trying go to make a deal. I am glad we were able to help on that aspect and help this make an enjoyable trip for the whole family. Thank you for choosing Courtesy Volvo. The team really appreciates such amazing words. I am glad we were able to meet all your expectations and more. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 27, 2019

I go there just because of Jud Thank you Jud. I only go to this dealer because of Jud. He is a true pleasure to work with. Thanks for your support and dedication. More

by Eduardo.chiuciuchian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2019 -

Courtesy Volvo of Scottsdale responded

Eduardo - We want the best service for our guests and are so glad to hear that Jud delivers this every time! Thank you so much for being a loyal Courtesy Volvo of Scottsdale customer. We look forward to our continued relationship.

November 27, 2019

Outstanding service Andy went above and beyond the service call to show me how several key features associated with the electronics of the vehicle worked. He was not rus More

by rbrittain8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Nov 27, 2019 -

Courtesy Volvo of Scottsdale responded

Justin - Customer service is our priority and we are thrilled this came through during your experience working with Andy! Thank you for coming to Courtesy Volvo of Scottsdale for your auto service needs.

November 25, 2019

Impeccable customer customer Jason was wonderful! I came in looking to purchase a certain car and Jason listened to all of my wants and needs in a reliable vehicle and ended up fi More

by jazzlewis100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Morgan
Nov 25, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for the 5 star review! We are so grateful to have you as a customer. Here at Courtesy Volvo of Scottsdale, it means a lot to us that our customers drive away from the dealership happy with their purchase, and we couldn't be more pleased to hear that we made that happen for you. We will be sure to let Jason know that you enjoyed working with him!

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