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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

December 19, 2019

Satisfied with my purchase After seeing the movie Crazy People, I always wanted a Volvo. Now that I have one, I feel like I'm part of an elite group and the service in which I More

by FROUNDK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Hise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Closter
Dec 20, 2019 -

Courtesy Volvo of Scottsdale responded

What a wonderful review! We are thrilled to have you as part of the Volvo family and are so glad that you've been satisfied with your vehicle and our service. Thank you so much for your repeat business!

December 16, 2019

Fantastic service! My Service Advisor was professional and knowledgeable. He listen and went above and beyond to make sure that the items I wanted checked were checked. More

by Torrmomoftwo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Closter
Dec 17, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for choosing Courtesy Volvo of Scottsdale! We are so proud to hear that you were treated to the professional and knowledgeable service we pride ourselves on. We are looking forward to seeing you again!

December 15, 2019

Couldn’t be happier with the XC60 & the person who sold it Our salesperson, Jason Hise, was more than helpful and accommodating in assisting us to make our decision. He was very knowledgeable about the car an More

by Billy & Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Courtesy Volvo of Scottsdale responded

Hi Billy and Becky - Thank you so much for being part of the Courtesy Volvo of Scottsdale family! We are so glad to hear that Jason made your recent purchasing experience such a success and helped you decide on the best option for you. We also love that you can depend on Jud to keep you safe out on the roads. Thank you again!

December 14, 2019

Excellent Service The service at Courtesy Volvo was great from start to finish. Kyle asked all the right questions to help identify my car’s issues and kept me informed More

by Aztruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Closter
Dec 16, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for the kind review! Kyle is a great member of our team here at Courtesy Volvo of Scottsdale, and we are so pleased to hear that he was able to help you out. We will be sure to let him know that you appreciate him! We are looking forward to seeing you again.

December 12, 2019

Excellent Service There are many Volvo dealerships in Phoenix, but I choose Courtesy Volvo Of Scottsdale for their excellent service, friendliness and comfort. What won More

by gayebooker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Dec 12, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for the 5 stars! We are so pleased to hear that Andy took good care of you, and that you enjoy the complimentary coffee. Providing exceptional service is always the goal here at Courtesy Volvo of Scottsdale, and we love nothing more than hearing from satisfied customers. We will be sure to let Andy know that you enjoyed working with him! We hope to see you again!

December 11, 2019

Oil change visit was great Because Judd and staff are the best. Easy to work with. Now a my needs and concerns. Worked with Judd for years. Most helpful. Thanks More

by Steve Bourque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist up front. Very nice
Dec 11, 2019 -

Courtesy Volvo of Scottsdale responded

It's great to hear from you, Steve! Thanks so much for your longtime support of Courtesy Volvo of Scottsdale. We look forward to our continued relationship.

December 11, 2019

Tow Cover Andy was great. Parts department sent me to another dealer w wrong part number. So drove 45 min which was inconvenient and fortunately they had the c More

by Jsgross1344
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bucky Bethancourt, Andy Sammis
Dec 11, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for kind words about Andy! We'd like to apologize again for our mistake and the inconvenience this caused you. We really appreciate your patience throughout this process. Thank you again! - Courtesy Volvo of Scottsdale team

December 11, 2019

Car purchase All were professional in their responsibilities. Chris was quite diligent in making the purchase relatively easy. Only criticism I would give is the More

by AMOROSIA6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Luis, Christopher Dee, Tim Raspiller
Dec 12, 2019 -

Courtesy Volvo of Scottsdale responded

We really appreciate you writing us a review about your cay-buying experience! It's wonderful to hear that Chris guided you through the process with professional service. We appreciate your feedback as well. Thank you for the entire team at Courtesy Volvo of Scottsdale!

December 10, 2019

Very good service from Andy and staff. Accommodating. Kind staff. Quick. The only thing I'd change is the ride program. The cars used for rides were very old, beat up, unclean vehicles th More

by ajp5050
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Dec 11, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for taking time to write us a review. We appreciate you sharing this feedback and will take it into consideration as we strive to provide the best experience for our guests. Have a wonderful day!

December 09, 2019

Good experience I have always had a good experience here. Jud handled everything for me, including loaner car. Will continue to use Courtesy for my 2012 wagon More

by MR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 10, 2019 -

Courtesy Volvo of Scottsdale responded

We are so proud to have you as a recurring customer here at Courtesy Volvo of Scottsdale! Thank you for taking the time to leave us a review. Jud is great, and we will be sure to let him know that you enjoy working with him. We are looking forward to seeing you again!

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