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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

January 05, 2020

Great experience Jonny was patient and explained everything I needed to know very well. I appreciate how professional and relaxed it was to buy a car. They weren’t ver More

by Lotuskaplan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonny Ramirez
Jan 06, 2020 -

Courtesy Volvo of Scottsdale responded

Thank you so much for the review! We appreciate you sharing your experience and we are pleased to hear you found the experience professional and relaxed. Safe travels!

January 02, 2020

Great SERVICE Always taken care of, even though it’s not a Volvo. Very prompt, honest and they do great work. Would recommend this dealership to anyone!! More

by Candies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armand Slason
Jan 02, 2020 -

Courtesy Volvo of Scottsdale responded

Thank you for the 5-star review! We are pleased to hear that we provided the prompt and honest service we strive for at Courtesy Volvo of Scottsdale. We look forward to your next visit!

January 02, 2020

Timely, accurate, and detailed As usual, Volvo service is second to none. I have been a Volvo owner a long time and their service center is one of reasons why I choose Volvo. More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Jan 02, 2020 -

Courtesy Volvo of Scottsdale responded

Susan, we're honored to receive your wonderful feedback. We appreciate you sharing your experiences and recognizing our team's efforts to consistently provide our guest's excellent service. Thank you for being a loyal customer of Courtesy Volvo of Scottsdale - we are all grateful for your business.

January 02, 2020

I went to Courtesy Volvo today to check out a used V70 wagon and see if I could trade my car in. I had such an excellent time! Jonny was a very easygoing salesman/financial advisor/travel expert. He helpe More

by Sara Cote
Recommend Dealer
Yes
Employees Worked With
Jonny Ramirez, Marcus Watkins
Jan 03, 2020 -

Courtesy Volvo of Scottsdale responded

Sara - Thank you so much for upgrading your ride with us at Courtesy Volvo of Scottsdale! We love to hear that you enjoyed working with Jonny and the rest of our team. We appreciate you recommending our services and wish you many happy miles in your Volvo V70.

December 31, 2019

Just Okay. Would not recommend Bought a car online, service has been not particularly courteous or polite, but functional. Information is slow, piecemeal, and almost begrudging. Re More

by gshepperd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Weinberg
Jan 14, 2020 -

Courtesy Volvo of Scottsdale responded

We want to go above and beyond for our customers and I'm so sorry this hasn't been your experience. Customer feedback is important to us and, if you're willing, I'd like to learn the details here. Would you consider giving me a call so we can talk this through? Thank you, Jeremy Sarnataro - General Sales Manager - (480) 291-5107

December 30, 2019

Worked with Daniel Morgan! We had a great experience. Daniel was very informed on the car and was able to assist us well with our questions. We loved how they sent over a video of the car to get a look b More

by khansen0511
Recommend Dealer
Yes
Employees Worked With
Jeremy Sarnataro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Morgan
Dec 30, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for the 5-star review! We are happy to hear that you enjoyed working with our team at Courtesy Volvo of Scottsdale. Providing accommodating service is our top priority, and we couldn't be happier to know that we made it happen for you. We will be sure to let Daniel know that you appreciate the help!

December 27, 2019

Excellent first service experience Purchased our XC40 in May so this was the first service experience. Easy check in process and was able to make my way to the customer lounge and got More

by Davewilson300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for the 5-star review! We are pleased to know that your first service experience with your new Volvo XC40 went well. Providing our customers with exceptional service is our top priority at Courtesy Volvo of Scottsdale, and we are happy to hear that we hit the mark. We look forward to your next visit!

December 26, 2019

Great experience Nate Blade a was very professional and knowledgeable about the vehicle we were interested in. He was great to work with and am very happy with my expe More

by ckeeler11
Recommend Dealer
Yes
Employees Worked With
Nate Blade
Dec 26, 2019 -

Courtesy Volvo of Scottsdale responded

We love happy customers so this is wonderful to see! Thank you for rating us five-stars and giving a shout out to Nate. Safe driving in your new vehicle!

December 26, 2019

Nate’s the man the myth and the legend. I am writing this review for the one single fact that Nate was hands down the best and easiest car salesman I have ever dealt with More

by Brianna Lemus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Blade
Dec 26, 2019 -

Courtesy Volvo of Scottsdale responded

Brianna, we are so happy to hear that you enjoyed working with Nate! The team here at Courtesy Volvo of Scottsdale is dedicated to providing an exceptional experience for our customers, and we are proud to know that Nate made it happen for you. We will certainly share your kind words with him!

December 25, 2019

Thanks for the personalized service I am visiting from out of town. Service rep was willing to speak with my mechanic in California to decide what I needed to get back to California wher More

by Vicon&13
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uber driver who picked me up to pick up the car after work was done.
Dec 26, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for the review! We are happy to hear that you enjoyed working with our team at Courtesy Volvo of Scottsdale. Providing our customers with friendly and accommodating service is our top priority, and we are pleased to know that our staff coordinated with your mechanic in California. Have a safe trip back home!

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