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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

November 07, 2023

We had a good experience with the manager, Tim, and our sales rep, Martin and Josh, who was in charge of our finances. We would happily recommend this dealership to our friends. More

by debbielm53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Hise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Esparza
Nov 07, 2023 -

Courtesy Volvo of Scottsdale responded

Debbie, it's great to know that Tim, Martin, and Josh provided you with a good experience at Courtesy Volvo of Scottsdale. Thanks for your recommendation! Jeremy Sarnataro - General Manager - (480) 291-5107

November 04, 2023

I live out of town & contacted the dealership w/questions on available cars in my price range. Martin Esparza promptly answered by emails/texts and sent me videos of available cars. He was great to work with More

by Winky2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Esperanza, Sam in Finance
Nov 06, 2023 -

Courtesy Volvo of Scottsdale responded

We're so glad to know that Martin and our team at Courtesy Volvo of Scottsdale were able to assist you effectively, even from a distance! It's great hearing your car buying experience was enjoyable. Enjoy the new ride!

November 02, 2023

The dealerships had a great variety of cars to choose from and they were all very helpful with all the questions that we had. Martin Esparaza helped us out and he was very knowledgable and most important More

by jonrugova
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Esparza
Nov 02, 2023 -

Courtesy Volvo of Scottsdale responded

We're glad to know you found our variety and Martin's assistance helpful at Courtesy Volvo of Scottsdale. We appreciate your recommendation and hope you are enjoying your recent purchase! Jeremy Sarnataro - General Manager - (480) 291-5107

October 22, 2023

Martin was extremely helpful in my car buying experience. His knowledge of the vehicle buying process made it a hassle-free experience. I would highly recommend anyone looking for a vehicle to visit Martin o More

by brianscherer44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Esparza
Oct 23, 2023 -

Courtesy Volvo of Scottsdale responded

We're so glad to know that Martin was able to make your car-buying experience a smooth one at Courtesy Volvo of Scottsdale. We appreciate the recommendation and look forward to assisting you again in the future!

October 10, 2023

Martin Esparza found the perfect ride for me, excellent customer Service, I highly recommend them!! More

by Karina T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Esparza
Oct 11, 2023 -

Courtesy Volvo of Scottsdale responded

Karina, thank you for the review! We appreciate the kind feedback about Martin and hope to see you again at Courtesy Volvo of Scottsdale! Best, Jeremy Sarnataro - General Manager - (480) 291-5107

October 07, 2023

Excellent service, Jud White took great care of us and made sure that we got all of the repairs needed for our car that we shipped here from Hawaii. More

by gkalipi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Courtesy Volvo of Scottsdale responded

I am glad to know that our team at Courtesy Volvo of Scottsdale was able to provide excellent service and take care of all the necessary repairs for your car. Thank you for trusting us with your vehicle, especially after shipping it from Hawaii! Take care, Jeremy Sarnataro - General Manager - (480) 291-5107

October 07, 2023

Martin Esparza made the buying process not only painless, but pleasant. His professionalism and enthusiasm ensured us that we were at the right place. The whole experience was top notch! More

by CrystalD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Esparza
Oct 09, 2023 -

Courtesy Volvo of Scottsdale responded

We're so glad to know that Martin made your buying process a pleasant one here at Courtesy Volvo of Scottsdale. It's great to see you had such an excellent experience with us! Safe travels in your new vehicle. Jeremy Sarnataro - General Manager - (480) 291-5107

October 06, 2023

I got an amazing deal 2017 Go see Martin Esparza pleasantly super nice guy Awesome More

by Suzienbillcampbell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Esparza
Oct 09, 2023 -

Courtesy Volvo of Scottsdale responded

Suzie, congrats on your new ride! We are so glad you had a five-star buying experience with Martin here at Courtesy Volvo of Scottsdale. Your review made our day!

October 06, 2023

The entire process with Courtesy Volvo was great! Martin Esparza was amazing, everything was seamless! More

by ShariCashman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Hise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Esparza, Tim Raspiller
Oct 06, 2023 -

Courtesy Volvo of Scottsdale responded

Shari, we're delighted to know that Martin and our team at Courtesy Volvo of Scottsdale made your experience seamless. Thanks for the great review!

September 29, 2023

We were lied to by three different sales and sales managers when shopping for a Volvo XC60. We were looking for a feature and asked Ricky (who was new) to verify with the manager if this feature exist More

by sandy.dalsanto
Recommend Dealer
No
Employees Worked With
Calvyn Clatanoff
Oct 30, 2023 -

Courtesy Volvo of Scottsdale responded

Sandy, I'm really sorry to read about your experience. Honesty and transparency are crucial in our line of work, so it's concerning that you feel misled. We'd like the opportunity to address this directly with you and clarify any misunderstandings or miscommunications here. I will search for your contact information, but please also reach out at your earliest convenience so we can discuss this further. Thank you, Tim Raspiller - Sales Manager - (480) 291-5117