Courtesy Volvo of Scottsdale

best dealer i’ve ever gone to. 10/10 recommend. Frank Mcknight helped and went above and beyond to help me with my first purchase. Mcknight helped and went above and beyond to help me with my first purchase. More

I’m always impressed with Courtesy Volvo today was no exception. Andy Sammis my service tech is a great guy along with ability to work so many folks like my wife and I into an exceptionally busy schedule exception. Andy Sammis my service tech is a great guy along with ability to work so many folks like my wife and I into an exceptionally busy schedule. He makes it look routine and he never seems to worry. He just simply gets the job done. Courtesy Volvo is fortunate to have an employee as special as Andy. Thx for your service and care for all your families. More

Art was a pleasure to deal with. He was friendly, professional, and made the process painless. I thought the welcome video prior to coming into the dealership was a nice touch. It was great to be abl professional, and made the process painless. I thought the welcome video prior to coming into the dealership was a nice touch. It was great to be able to preview the car inside & out before seeing it in person. Valerie in finance was also great. Super smooth process and all in all a great experience! More

Excellent customer service from frank and finance department she was quick with paperwork and very friendly The car was very clean inside and out. Thank you. department she was quick with paperwork and very friendly The car was very clean inside and out. Thank you. More

Jacob Kannada was absolutely awesome to work with. Wasn't pushy, very intelligent and made the process comfortable and painless. Chris Dee helped us with the pick up day and teaching my wife all the nuances pushy, very intelligent and made the process comfortable and painless. Chris Dee helped us with the pick up day and teaching my wife all the nuances of her new Volvo. Both of them are nice, normal, easy-going guys and that was one of the many reasons they won our business. More

Frank kept track of our order, and called us right when our suv arrived. He even stayed late, after 9pm, to make sure we knew how to work everything. Thank you, Frank. You saved the day. our suv arrived. He even stayed late, after 9pm, to make sure we knew how to work everything. Thank you, Frank. You saved the day. More

Frank was so helpful and got me the car of my dreams! We’re so lucky to have ended up with him. We went in just to browse and ended up with the Volvo XC40 Inscription the next day. In addition to Frank, We’re so lucky to have ended up with him. We went in just to browse and ended up with the Volvo XC40 Inscription the next day. In addition to Frank, everyone else at Courtesy Volvo is equally as helpful and kind. I couldn’t be happier and am very glad to now be part of the Volvo family. More

Great experience and not much negotiation to get the deal I wanted. Ben the sales guy was great! Not pushy at all and Valerie in Finance was phenomenal to deal with! Highly recommend this dealership. I wanted. Ben the sales guy was great! Not pushy at all and Valerie in Finance was phenomenal to deal with! Highly recommend this dealership. More

Wonderful dealer. Excellent service with professional assistance. Frank helped out everything, he is patient and professional, made this sale much easier for me. Definitely would recommend this dealer to assistance. Frank helped out everything, he is patient and professional, made this sale much easier for me. Definitely would recommend this dealer to my friends. More

My Volvo system let me know that I had a problem with my start/stop system and I made an appointment immediately for service; despite this, I was contacted several times by the dealership (phone calls and start/stop system and I made an appointment immediately for service; despite this, I was contacted several times by the dealership (phone calls and emails) to schedule an appointment. I continue to be reminded that I have not had my car serviced well over a week after the service was completed. I arrived at the dealership and after sitting in the car (as instructed by signage) for a period of time but knowing from past experience that a service person will not actually come out in a timely manner, I went into the dealership where I was directed to Andy's desk. Andy put his mask up as I walked toward him but did not cover his nose nor did he do so for our entire interaction. Diana, whose desk is adjacent to Andy's, was wearing her mask on her chin. They could not find my appointment quickly and when they did, I was told that it was likely a battery and a quick fix. I left quickly only to find my car with all the windows all open and the keys in it. I asked one of the runners to please close the windows. I never leave my car windows open due to allergies and in an attempt to keep Arizona dust out, as well as to deter theft. As a response, I got a lengthy lecture on why they leave the keys in the car and the windows down. The quick fix took about five hours during which time the dealership texted my husband's cell several times despite the fact that I provided a email (preferred for communications) as well as the correct phone number both when I made the appointment and when I dropped the car off. My husband did let me know when the car was ready, and I headed out to pick up the car. When I arrived at the dealership, there was a repeat in the mask behavior and Andy seemed annoyed by my request to take my husband's cell phone OFF the account completely to prevent him being spammed with texts about my vehicle. The battery was replaced and I have had no further issues with the start/stop system. I did not want to write this lengthy review detailing my entire service experience, but was told I could not simply write about my experience with employees not wearing masks appropriately even though I believe this is the detail that matters. Everyone needs to wear a mask. I can't do anything about other customers, but I expect people who are working for my business to not have a discussion with me in the middle of a pandemic with their noses hanging out of their masks. I'm am so tired of this behavior. If you are sharing air space with other humans, cover you mouth and nose. Your rights end where you have the ability to infect others. Andy and Diane were both unmasked when I dropped off and again when I picked up the vehicle so this is clearly a habit, not just a lapse in judgment. More