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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

November 23, 2020

Excellent customer service from frank and finance department she was quick with paperwork and very friendly The car was very clean inside and out. Thank you. More

by Abramos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank McKnight, Valerie Solis
Nov 24, 2020 -

Courtesy Volvo of Scottsdale responded

It's our pleasure to assist you! Thank you so much for taking time to write this review and post about your experience working with Frank. We hope that you are enjoying your new vehicle! - Courtesy Volvo of Scottsdale team

November 20, 2020

Jacob Kannada was absolutely awesome to work with. Wasn't pushy, very intelligent and made the process comfortable and painless. Chris Dee helped us with the pick up day and teaching my wife all the nuances More

by carbuyer123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Kannada, Christopher Dee
Nov 20, 2020 -

Courtesy Volvo of Scottsdale responded

We are very happy to hear that Jacob and Chris delivered a five-star car-buying experience. Thank you for sharing this feedback so that others will know what it's like to be a guest at Courtesy Volvo of Scottsdale! We hope that your wife is enjoying her new Volvo and we wish you and your family safe driving.

November 20, 2020

Frank kept track of our order, and called us right when our suv arrived. He even stayed late, after 9pm, to make sure we knew how to work everything. Thank you, Frank. You saved the day. More

by chewablechain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O' Connor was very helpful, and we look forward to meeting him., Karina Reagan, Frank McKnight
Nov 23, 2020 -

Courtesy Volvo of Scottsdale responded

Thank you for trusting Courtesy Volvo of Scottsdale with your business. We're glad to hear that Frank got you on the road in your SUV - safe travels!

November 16, 2020

Frank was so helpful and got me the car of my dreams! We’re so lucky to have ended up with him. We went in just to browse and ended up with the Volvo XC40 Inscription the next day. In addition to Frank, More

by Bella Guerra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank McKnight, Bryan Stokes, Michael Wagner, Julian Dittrick
Nov 17, 2020 -

Courtesy Volvo of Scottsdale responded

Bella - Nothing makes us happier than hearing that our customers are driving home in the cars of their dreams. Thank you for posting a rave review of Frank! We wish you safe travels in your Volvo XC40 and are lucky to have you as part of the Courtesy Volvo of Scottsdale family.

November 10, 2020

Great experience and not much negotiation to get the deal I wanted. Ben the sales guy was great! Not pushy at all and Valerie in Finance was phenomenal to deal with! Highly recommend this dealership. More

by Superman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Weinberg, Valerie Solis
Nov 10, 2020 -

Courtesy Volvo of Scottsdale responded

Thank you for taking the time to review us! We are very proud of our team, and it is fantastic to hear that Ben and Valerie made your purchase experience go smoothly. We appreciate your business and are wishing you many safe and happy miles in your new vehicle! - The Courtesy Volvo of Scottsdale team

November 04, 2020

Wonderful dealer. Excellent service with professional assistance. Frank helped out everything, he is patient and professional, made this sale much easier for me. Definitely would recommend this dealer to More

by Chris Hu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank McKnight
Nov 05, 2020 -

Courtesy Volvo of Scottsdale responded

Hi Chris - Thank you for the glowing review! We love to hear that Frank assisted with your purchase and made the process easier. Our team at Courtesy Volvo of Scottsdale wishes you many safe miles in your new vehicle.

October 28, 2020

My Volvo system let me know that I had a problem with my start/stop system and I made an appointment immediately for service; despite this, I was contacted several times by the dealership (phone calls and More

by Volvo Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Diana Pick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sammis
Nov 17, 2020 -

Courtesy Volvo of Scottsdale responded

This is a concerning review to read, and it certainly doesn't sound like the safety protocol we take very seriously here. I will be sure to share this feedback with my team, and we will work to improve our process going forward. If there is anything more you'd like to share with me, please don't hesitate to give me a call. Thank you, John O'Connor - Service Manager - 602-325-3155

October 25, 2020

Loved the price and the sales customers amazing and really appreciate the hard work they put in to give u the best Recommend 100% first time buyer satisfied!!! More

by mariaperez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Escobar
Oct 26, 2020 -

Courtesy Volvo of Scottsdale responded

Thank you so much, Maria! It makes our day to hear that you're satisfied with your recent purchase. Safe driving from all of us here at Courtesy Volvo of Scottsdale.

October 22, 2020

I took my S60 in for service last Saturday and my stand-in service person was Andy. He.not only did the job courteously but went out of his way to recommend needed work and helped me with other techn More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis, John O'Connor
Oct 22, 2020 -

Courtesy Volvo of Scottsdale responded

Tony - thank you for reviewing your recent visit to Courtesy Volvo of Scottsdale. It is fantastic to see that Andy took care of you, and your Volvo S60. We're committed to customer satisfaction and we are proud to have earned your loyalty! All of us are looking forward to working with you next time.

October 20, 2020

Great cars, great service. Nick was very responsive and helpful with all the questions we’ve had on the purchasing process and the car itself. More

by xc90buyer
Recommend Dealer
Yes
Employees Worked With
Nick Bakaleinikoff
Oct 20, 2020 -

Courtesy Volvo of Scottsdale responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Courtesy Volvo of Scottsdale, and we will certainly let Nick know that you appreciate his help. We hope to see you again sometime!

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