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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

June 27, 2021

He is very nice and give us very good shopping experience! We all feel More

by Bin110282
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank McKnight
Jun 28, 2021 -

Courtesy Volvo of Scottsdale responded

Thank you for the review! We are grateful that we got the opportunity to assist you here at Courtesy Volvo of Scottsdale, and we hope to see you again sometime! Jeremy Sarnataro - General Manager - (480) 291-5107

June 05, 2021

Carolina was a great pleasure to work with in the sale of my vehicle. Hassel free, courteous and efficient. She honored her bid and inspection time of my vehicle and made paperwork a breeze! More

by JESSICA25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Escobar
Jun 07, 2021 -

Courtesy Volvo of Scottsdale responded

Thanks for the kudos! I am delighted Carolina welcomed you into the Courtesy Volvo of Scottsdale dealership and made sure you went home in a car that is right for you. Please let me know how we can be of assistance again in the future. Take care and have a wonderful day! Jeremy Sarnataro - General Manager - (480) 291-5107

June 04, 2021

Great salesperson. Very knowledgeable and helped me find the right car. He listened to me. I felt bad for him in that the entire staff was overwhelmed and it took almost seven hours to buy a car More

by ampkc52000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staff great. Management needs help. It took almost 7 hours to buy a car, Frank McKnight, Drew Luis
Jun 06, 2021 -

Courtesy Volvo of Scottsdale responded

Thank you for your patience throughout this process. We strive to make the buying experience timely and I apologize it took longer than anticipated. We will keep this feedback in mind, and if there is anything further that I can do to assist you, please give me a call. Safe driving in your new vehicle. Tim Raspiller - Sales Manager - (480) 291-5117

May 21, 2021

Frank was great and the team was able to help me get the vehicle I wanted in a timely manner. Would highly recommend to friends and family! More

by Preston Wier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank McKnight
May 24, 2021 -

Courtesy Volvo of Scottsdale responded

Preston, thank you for taking the time to leave us a review! We are pleased to hear that Frank and our team took good care of you here at Courtesy Volvo of Scottsdale, and we will certainly let them know that you appreciate their help. Enjoy your new ride! Jeremy Sarnataro - General Manager - (480) 291-5107

April 16, 2021

Frank is a patient and thorough salesman intent on ensuring he covers, and you understand, all necessary information relevant to operation of your new vehicle. He researched a question we had on Volvo More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank McKnight
Apr 16, 2021 -

Courtesy Volvo of Scottsdale responded

Andrew - Thank you for the great feedback! We are proud to have earned your support and happy to hear that you found the right vehicle at Courtesy Volvo of Scottsdale. Congratulations on your purchase, and enjoy it! We will be sure to let Frank know how much you appreciate his help! - Jeremy Sarnataro - General Manager - (480) 291-5107

April 05, 2021

We were very happy with the experience. Frank McKnight did a tremendous job and the support team at the dealership was excellent. We have purchased a lot of cars over the years and this was probably the b More

by Dan N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank McKnight, Barry Nabat
Apr 06, 2021 -

Courtesy Volvo of Scottsdale responded

Thank you for the great review, Dan! We appreciate the excellent feedback and are thrilled to hear that you had such a successful experience working with Frank. Congrats on your new ride, and enjoy it! We hope to see you again at Courtesy Volvo of Scottsdale! Jeremy Sarnataro - General Manager - (480) 291-5107

April 03, 2021

Great customer service! Thanks Jason, Andrew, Frank and Drew. Appreciate you making things easy and convenient. I’ll continue to recommend Courtesy to anyone in the Valley. More

by mic7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank McKnight, Drew Luis
Apr 05, 2021 -

Courtesy Volvo of Scottsdale responded

Thank you for taking the time to leave us a review! Jason, Andrew, Frank, and Drew are all excellent members of our team at Courtesy Volvo of Scottsdale, and we will certainly let them know that you appreciate their help. It means a lot to know that you recommend us to others, and we look forward to your next visit! Jeremy Sarnataro - General Manager - (480) 291-5107

March 23, 2021

I found the service at Courtesy top notch. My salesman, Nick, is low key and very professional. He managed to track down an extra key from the previous owner of the used car I had purchased and saved me qu More

by rhireland1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bakaleinikoff, Drew Luis
Mar 23, 2021 -

Courtesy Volvo of Scottsdale responded

Thank you for posting about your experience with Nick. Here at Courtesy Volvo of Scottsdale, it is our goal to meet the needs of guests and I am glad that came true for you!

March 22, 2021

We love our new Volvo V60, It was a smooth hassle free purchase from start to finish. We will definitely be back for future purchases More

by Jillian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Jensen
Mar 23, 2021 -

Courtesy Volvo of Scottsdale responded

Jillian - We are thrilled to hear that you are enjoying your new Volvo V60. Congratulations! Thank you for trusting this purchase with Courtesy Volvo of Scottsdale and rating us five stars.

March 16, 2021

I had no intention of buying this car. Frank’s easy style and patience made the experience much easier then I have experienced in the past More

by Willadeangrace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank McKnight
Mar 16, 2021 -

Courtesy Volvo of Scottsdale responded

There is nothing better than hearing that our team made car-buying easy and successful! Thank you for coming to Courtesy Volvo of Scottsdale, and for sharing your experience. We wish you many safe travels ahead! - Jeremy Sarnataro - General Manager - (480) 291-5107

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