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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

October 06, 2017

Grateful for Courtesy Volvo! From the moment we met Andrew he was kind, patient, informative and truly a refreshing alternative to many of the other salesman we encountered during More

by Jenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sarnataro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Moroso
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

Jenny, Thank you for taking the time to leave this detailed glowing review. I was over the moon to read that Andrew Caron and Jeremy Sarnataro have shown you the true Courtesy Way by treating you with efficiency, knowledge, patience, and kindness. I was also pleased to read that the entire team took the time to ensure that you felt comfortable and well-informed in your car buying process, and lived up to our Courtesy name. We greatly appreciate the recommendations and look forward to helping you and your friends and family with any next car purchases or service needs. Welcome to the family. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 29, 2017

very rude sales reps I visited Courtesy Volvo Scottsdale. They showed me some cars. I picked Chevy Volt that was listed for $12,444 in their website and requested a quote More

by MA VE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Hickey
September 28, 2017

A Real Service Department I want to personally thank Jud and all the people in Service Dept for taking the time and finally fixing the C30 that I was purchasing. I was extreme More

by NC30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armand Slason , Lance Kalafut
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

NC30, Thank you for the kind words. I was elated to read that Jud White and the service team have taken such great care of you and took the time to understand the real issue and fix it efficiently. We greatly appreciate your 5-star rating and look forward to assisting you with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 25, 2017

THERE IS NOBODY BETTER IN AUTOMOBILE SERVICE THAN ARMAND !!! Armand is a 10 in every way, honest and reliable... and knowledgeable. No need to see anyone else...I have worked with Armand for years. More

by BDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armand Slason
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

BDO, Thank you for the 5-star review. I was thrilled to read that you have found Armand Slason again at our dealership and that we have lived up to your expectations. We look forward to assisting you with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 25, 2017

Excellent professional customer service Jud always goes over and above in customer service and has taken professional care of many of my Volvos over the years. I would recommend Jud White a More

by XCje
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

XCje, Thank you for the kind words. I was pleased to read that you have found Jud White again at our dealership and that we have lived up to your expectations. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 21, 2017

Friendly, Professional, Service Satisfaction! I Needed help in a pinch on a Saturday morning and Jud made it happen! Took great care of me and my car! Thank you! More

by negofonia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

negofonia, Thank you for the 5-star review. I was thrilled to read that Jud White took such great care of you. We look forward to assisting you with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 16, 2017

Truly Excellent Customer Service Brought our Volvo V70 in to be serviced at the brand new Courtesy Volvo dealership, the new location of our long time service advisor, Brian Lawrence. More

by Computer Bob Emmelkamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

Computer Bob Emmelkamp, Thank you for leaving this excellent review of the service team. I was elated to read that you found Brian Lawrence again at our dealership and that we have lived up to your expectations. Thank you for the compliments on our new dealership's design and layout. We greatly appreciate the recommendations and look forward to assisting you and your friends and family with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 15, 2017

Excellent Serivce This Service department was top notch! Jud went above and beyond to make sure everything with my car was looked at and worked on. The experience was q More

by SammyJo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

SammyJo, Thank you for the 5-star review. I was thrilled to read that Jud White went above and beyond to ensure your car was back at its best condition. We greatly appreciate the recommendations and look forward to helping you and your friends and family with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 14, 2017

The very best service experience i have ever had i used to take my Volvo to Volvo of Tempe, but when all the service and parts employee's Quit, left, or got fired, i got a bit worried about the overa More

by BBONDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

BBONDS, Thank you for taking the time to leave this excellent review of the service team. I was glad to read that you found Jud White again at our Courtesy dealership and that we have lived up to your expectations. It is our goal to make all of our customers feel welcomed and valued. I appreciate your loyalty to the VOLVO brand and to Jud White. We look forward to seeing you next time in the service bay. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 13, 2017

Bought my car in one day I researched this car extensively and couldn't decide. I walked into this dealership and was met with friendly competent professional salesmanship. I More

by Jamaican skier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sarnataro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

Jamaican skier, Thank you for kind words. I was thrilled to read that Andrew Caron and Jeremy Sarnataro have shown you the true Courtesy Way by being patient, respectful, and honest. I am happy to hear that you have a loyalty to the VOLVO brand and that our dealership has lived up to its Courtesy name. We look forward to helping you with a next VOLVO purchase or any future service needs you may have. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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