Courtesy Volvo of Scottsdale

service excellent customer service, They forgot to give a loner car, and the service manager heard me and step in and gave me his loner. great service . Ev excellent customer service, They forgot to give a loner car, and the service manager heard me and step in and gave me his loner. great service . Everyone was great. Thank you More

Started with trouble ended with a new car! Ed Himes and Jeremy Saranataro responded to my issue in such a professional manner that we stopped looking and bought a car. We have also asked them t Ed Himes and Jeremy Saranataro responded to my issue in such a professional manner that we stopped looking and bought a car. We have also asked them to assist in the next car I buy. I also look forward to taking my car in for service! The deal started with us looking at a certified S90, we loved and then went to negotiate. I didn't like the numbers and left it with them asking what price to sell that moment. We do not buy without going over our options, so we went back and the experience was horrible! Walked away and looked for another 5 weeks. Jeremy heard I had an issue and called me until he spoke with me. He took my complaint seriously and asked about making the deal right. So after speaking with my husband and making sure the Volvo (he looked at every other luxury car in the metro area) we went in. We test drove, got numbers, negotiated and came to a price that was off by a hair. After a heart.to heart at home we came to a decision after Ed and sent a few texts back and forth. So excited we are buying a quality product from a team that took a complaint like gentlemen. We sat down and our financing that we brought from our credit Union was not as explained. This created a huge issue after friendly but harsh negotiations. Instead of writing us off Jeremy hashed it and helped find a solution that ended with a deal that was better then any of the competitions offers. We drove off with our car and no regrets. I am so happy that Ed and Jeremy cared more about doing good solid business. I hope to them both when I return for service and future Volvo purchases. More

A+ Customer service!! Im here on vacation for a few weeks and needed an oil change on my corvette. I Talked to Armand and he got me in right away. Jud did the service for m Im here on vacation for a few weeks and needed an oil change on my corvette. I Talked to Armand and he got me in right away. Jud did the service for me and found a couple other things that needed attention that I hadn't even though of checking yet. I am beyond impressed with the quality of the customer service and the service center is state of the art! Cant express enough how much I would recommend these guys to anybody needing service work!! More

Andrew's the man! This is my third Volvo and the second one I bought from Andrew. Truly professional while listening to what it was I wanted and offering advice on vari This is my third Volvo and the second one I bought from Andrew. Truly professional while listening to what it was I wanted and offering advice on various topics. The best customer service and nicest people to deal with. Many thanks to Andrew, Jeremy and Jason! More

Awesome-Great customer service. Andrew Caron is Amazing and a true example of outstanding customer service. He is real and does what is best for the customer. I love Volvo’s -this is Andrew Caron is Amazing and a true example of outstanding customer service. He is real and does what is best for the customer. I love Volvo’s -this is my third one, and one of the main reasons I purchase one is because of Andrew C and Brian Lawrence( in service), they have been amazing!! I worked for Nordstrom for 8 years and know service-these two men exemplify service. I always live by-people. Product and Service!!! More

Excellent Service Andrew, Jason and Jeremy went above and beyond for us. They made the car buying experience easy and straight forward. Very professional and upfront wi Andrew, Jason and Jeremy went above and beyond for us. They made the car buying experience easy and straight forward. Very professional and upfront with information. Would highly recommend all three of these individuals to anyone. More

Would Your Dealer Work Until Midnight To Complete Your Sale? Ed Himes of Courtesy Volvo of Scottsdale is the MAN. Very knowledgeable no pressure salesman, or after this wonderful transaction I should say friend Ed Himes of Courtesy Volvo of Scottsdale is the MAN. Very knowledgeable no pressure salesman, or after this wonderful transaction I should say friend. It seems like we've known each other for years. After leaving the dealership without making a decision, my wife and I decided at 8:30pm that the vehicle we we're looking at was the one. So I contacted Ed Himes and he said sure thing first thing in the morning we will meet and get this done. I explained that we needed to make it happen tonight fully knowing that they were already busy and closing at 9pm. He said finance had someone in the office right now and someone else waiting. So I said I guess that makes us third then. He said I guess it does come on back to the dealership and we will get this done. I would personally like to give a BIG SHOUT OUT to the GM, The Sales Manager, The Finance Department and last but not least to my new friend, my Salesman ED HIMES. The above Employee's went above and beyond by staying at work untill midnight to get this deal done! Thanks again for making, what in the past hasn't been very pleasant, a wonderful car buying experience. I'm looking forward to Purchasing my future vehicles from your wonderful dealership!!! More

Such an easy experience Ed Himes and Jeremy Sarnataro made the experience of buying a car so great! They were extremely helpful and kind and worked well to get us good financ Ed Himes and Jeremy Sarnataro made the experience of buying a car so great! They were extremely helpful and kind and worked well to get us good financing. They even worked with us through a couple complications. I would highly recommend this dealership. More

experience as a new customer I recently started using the service center at Courtesy Volvo in Scottsdale for servicing our 2013 XC-70. The dealership is totally new and modern, t I recently started using the service center at Courtesy Volvo in Scottsdale for servicing our 2013 XC-70. The dealership is totally new and modern, the write-up area is not only attractive but provides a clear view into the work shop[ area. I found the write-up staff, service manager and technicians to be the best i have ever experienced. I encourage you to try this Volvo store for all of your needs. More

"WORLD CLASS VOLVO SERVICE DEPARTMENT!" The new Scottsdale COURTESY VOLVO dealership is the bomb! It deserves 10 stars!! The professionals assisting me were BRIAN LAWRENCE and ARMAND SLASO The new Scottsdale COURTESY VOLVO dealership is the bomb! It deserves 10 stars!! The professionals assisting me were BRIAN LAWRENCE and ARMAND SLASON. It is rare in any industry to find honest, reliable employees that follow through on every task they perform, every promise they make, and every commitment they take on. Brian and Armand let you know you are appreciated. Both are sensitive to your needs and intelligently focus on your concerns. If you own a Volvo that needs service or are thinking of buying one, go to this brand new, state of the art dealership. I am so glad that I did! Many blessings, and thank you. More