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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

December 07, 2017

Best Service Advisor for 12 years running Jud has been my service advisor for 12 plus years. I've owned 3 Volvo's during this time and all have been maintained with Jud. I wont take my vehicle More

by ThinBlueLineDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : White, Jud
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

ThinBlueLineDriver, Thank you for the 5-star review. I was happy to read that you were able to find Jud White again at our Courtesy dealership. He and I both greatly appreciate your loyalty to him and the VOLVO brand. We look forward to the next time we can work with you in the service bay. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 07, 2017

He's like one of the family! I've been taking my Volvo XC90 in for service with Jud for close to 10 years. At the time, he worked for another dealer. After years of excellent cust More

by BSmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

BSmith, Thank you for the kind words. I was pleased to read that you found Jud White again at our Courtesy dealership and that we lived up to your expectations. He and I are both grateful for your loyalty to him and the VOLVO brand. We greatly appreciate the recommendations and look forward to assisting you and your friends and family with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 07, 2017

Unparalleled Jud is the consummate professional. He always tells you the straight answer -- with no bias. We have followed him from dealership to dealership just More

by JefK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

JefK, Thank you for the kind words. I was thrilled to read that Jud White and the service team have shown you the Courtesy Way by being honest and professional. In the future we will work hard to earn your 5-star rating on pricing. We look forward to the next time we assist you in the service bay. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 05, 2017

Wonderful to have this Dealership in Scottsdale It is wonderful to have this new dealership close to home. For these last few years it has been very difficult to get quality Volvo service without d More

by Desert Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

Desert Driver, Thank you for the 5-star review. I was thrilled to read that Brian Lawrence and the service team have met all your needs and wishes to make sure your VOLVO is taken care of and that you are treated with courtesy. We look forward to the next time we see you in the service bay or sales showroom. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 04, 2017

Excellent Service! Ed, thanks so much for your time and effort! It was an easy transaction and I got a great deal. I will definitely recommend you and Courtesy Volvo :) More

by Stacy Barr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Himes
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

Stacy Barr, Thank you for the kind words. I was elated to read that Ed Himes and the sales team have shown you the Courtesy Way by being patient, knowledgeable, and honest. We greatly appreciate the recommendations and look forward to assisting you and your friends and family with a next car purchase, new or used. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 04, 2017

Friendly and willing to negotiate! We needed a new commuter car and found a used Toyota here. Ed was friendly on the phone and took us for a test drive. What I liked about this place is More

by nvaol109
Recommend Dealer
Yes
Employees Worked With
Ed Himes, Junior Alvarez, Steve Trapasso
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

nvaol109, Thank you for the 5-star review. I was elated to read that Ed Himes, Junior Alvarez, and the team have shown you the Courtesy Way by being friendly, patient, and honest during your car buying process. We look forward to helping you with a next car purchase or any service needs you may have. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 04, 2017

Bad Start - good finish Salesman (Dale Appleby) I contacted, first on email, then by phone, promised 1) he would be there-on a Sunday 2) car was still available or if not ple More

by Ross R
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Appleby , Daniel Morgan
November 22, 2017

I cant believe it I had a very disturbing experience a couple of saturdays ago when I droppped my vehicle off at the dealer for what I had hoped would be a simple repai More

by Lpm61lpm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armand Slason
November 20, 2017

Excellent customer service! We love our XC90 which was purchased through the OSD program...highly recommended! But we had a very poor purchasing experience at another valley deal More

by KG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

KG, Thank you for the 5-star review of our service team. I appreciate the shout-out for the Over Seas Delivery program, it is an excellent and fun way to retrieve a new VOLVO and make a vacation out of it. I was thrilled to read that we could turn around your previous experience and earn your trust. Brian Lawrence and the service team will be glad to hear that they have earned your 5-star rating. We look forward to the next time you make the trip out to our dealership, be it in the service bay or sales showroom. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

November 18, 2017

Very professional. Gave me the best possible deal and price on a new car. Andrew was very professional and knows the car inside and out. Looking forward to doing future More

by David Nadol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

David Nadol, Thank you for the kind words. Congratulations on your new VOLVO. I was thrilled to read that Andrew Caron has shown you the Courtesy Way by being professional, knowledgeable, and honest. We look forward to assisting you with a next VOLVO purchase or service need. Regards Jason Church General Manager Courtesy Volvo of Scottsdale