Courtesy Volvo of Scottsdale
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Best Service Advisor for 12 years running Jud has been my service advisor for 12 plus years. I've owned 3 Volvo's during this time and all have been maintained with Jud. I wont take my vehicle Jud has been my service advisor for 12 plus years. I've owned 3 Volvo's during this time and all have been maintained with Jud. I wont take my vehicles to anyone else for service. Jud treats my family as his own, and continuously takes care of any concerns we have. I take Jud at his word, and know he's got my family's best interest in mind when servicing our vehicles. Thank You Jud More
He's like one of the family! I've been taking my Volvo XC90 in for service with Jud for close to 10 years. At the time, he worked for another dealer. After years of excellent cust I've been taking my Volvo XC90 in for service with Jud for close to 10 years. At the time, he worked for another dealer. After years of excellent customer service and honesty, I was so loyal to him that when I called to make a service appointment and found that he was no longer with the original dealership, I called around to the others until I found him. He knows his stuff, and does everything in within his power (sometimes it seems like more), to give you the best experience. He makes you feel like a friend. Jud comes HIGHLY RECOMMENDED. More
Unparalleled Jud is the consummate professional. He always tells you the straight answer -- with no bias. We have followed him from dealership to dealership just Jud is the consummate professional. He always tells you the straight answer -- with no bias. We have followed him from dealership to dealership just because he is so good. More
Wonderful to have this Dealership in Scottsdale It is wonderful to have this new dealership close to home. For these last few years it has been very difficult to get quality Volvo service without d It is wonderful to have this new dealership close to home. For these last few years it has been very difficult to get quality Volvo service without driving a long way. Also the people I dealt with were kind and helpful to me personally since I am not very mobile. More
Excellent Service! Ed, thanks so much for your time and effort! It was an easy transaction and I got a great deal. I will definitely recommend you and Courtesy Volvo :) Ed, thanks so much for your time and effort! It was an easy transaction and I got a great deal. I will definitely recommend you and Courtesy Volvo :) More
Friendly and willing to negotiate! We needed a new commuter car and found a used Toyota here. Ed was friendly on the phone and took us for a test drive. What I liked about this place is We needed a new commuter car and found a used Toyota here. Ed was friendly on the phone and took us for a test drive. What I liked about this place is there willingness and to negotiate. We went to some other dealers who were only willing to work with us a little bit. These guys made it happen! Ed was great to work, which made the experience go smoothly. The whole team was very patient and kind, with Junior and Steve working with us too. More
Bad Start - good finish Salesman (Dale Appleby) I contacted, first on email, then by phone, promised 1) he would be there-on a Sunday 2) car was still available or if not ple Salesman (Dale Appleby) I contacted, first on email, then by phone, promised 1) he would be there-on a Sunday 2) car was still available or if not please contact me. He wasn't there and neither was the vehicle. Normally I would have walked away, however I was introduced to a young (new) salesman, Daniel Morgan -- who I liked right away. Daniel did a great job of finding us another vehicle, letting us take a long test drive and answered all our questions. The vehicle sold us but Daniel made the purchase enjoyable - Great job Daniel. Jason in the finance department was another great guy, even helping us get our refund from DMV for our license plate -- we didn't ask he just said he would be glad to do it for us - Thanks Jason. In the end we left with a great vehicle, good price and met a couple of really great people,people who I would be happy to deal with again (one I would not!). Ross R - Gilbert AZ More
I cant believe it I had a very disturbing experience a couple of saturdays ago when I droppped my vehicle off at the dealer for what I had hoped would be a simple repai I had a very disturbing experience a couple of saturdays ago when I droppped my vehicle off at the dealer for what I had hoped would be a simple repair and return but it ended up going south and nothing but a waste of my time was accomplished. Frustrated about the Service and attention I received I filled out the survey that the dealer sent me and expected it to end up in the round file otherwise none as the garbage. I got an unexpected call a few days later from Armand. The service manager what an breathe of fresh. Air this guy. Really. Understands the concept customer service maybe even Wrote the BOOK he clearly went above and beyond from the initial phone contact to the completion of the work that needed to be done. Because the way he handle me there was never a doubt that it would be handled with class and perfection More
Excellent customer service! We love our XC90 which was purchased through the OSD program...highly recommended! But we had a very poor purchasing experience at another valley deal We love our XC90 which was purchased through the OSD program...highly recommended! But we had a very poor purchasing experience at another valley dealer. From the first time we brought it in for service at Courtesy, we have enjoyed every minute. Brian is the perfect example of exceptional customer service. The technicians have been great even with dumb questions about how to understand the A/C haha. I only wish it was closer to us in Queen Creek :). More
Very professional. Gave me the best possible deal and price on a new car. Andrew was very professional and knows the car inside and out. Looking forward to doing future Gave me the best possible deal and price on a new car. Andrew was very professional and knows the car inside and out. Looking forward to doing future business with Courtesy Volvo in the future. More