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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

February 09, 2018

Ed Himes was extremely helpful, friendly, honest, and GREAT! Our experience with Courtesy Volvo and their excellent staff was great! We worked with Ed Himes and Jason Moroso. Ed was extremely helpful, knowledgab More

by julesk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Himes, Jason Moroso
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

julesk, Thank you for the kind words. I was thrilled to read that Ed Himes and Jason Moroso have taken such great care of you and have earned your trust in the business. We greatly appreciate the recommendations and look forward to assisting you and your friends and family with a next car purchase or any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 09, 2018

Grear experience and no pressure! My girlfriend and I recently visited the dealership and met with Ed Himes. Ed was very friendly and knowledgeable about the cars we looked at. Althoug More

by First class
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed Himes
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

First class, Thank you for the 5-star review. I was pleased to read that Ed Himes took such great care of you and put the focus on meeting your wishes and needs rather than pressuring to make a sale. We look forward to the next time you visit Courtesy Volvo, we will work hard to find you that perfect fit. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 29, 2018

Great Experience with Daniel Daniel’s professionalism came across in both his manner and his dress. He was knowledgeable and patient answering our many questions. We wish Daniel g More

by WKD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Morgan
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

WKD, Thank you for the kind words. I was thrilled to read that Daniel Morgan has shown you the true Courtesy Way by treating you with professionalism, knowledge, and patience. We look forward to helping you with a next car purchase or any service needs you may have in the future. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 27, 2018

Customer Service is Amazing I have been driving a Volvo for over 10 years and love the car, but the service I receive all the time from buying the car or getting it serviced is G More

by Ferreri, Dora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lawrence
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

Dora Ferreri, Thank you for taking the time to leave this excellent review. I was over the moon to read that Andrew Caron and Brian Lawrence have shown you the true Courtesy Way with excellent customer service and keeping the interest of our customers as most important. I and the team are grateful for your loyalty to the VOLVO brand and Courtesy Team. We look forward to assisting you with any future service needs you may have. Regards Jason Church General manager Courtesy Volvo of Scottsdale

January 26, 2018

First visit How nice to go to a car dealer ship where you feel like they really want to take good care of your car. I felt like they valued me as a customer. I h More

by nancyhollack14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence, Armand Slason
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

nancyhollack14, Thank you for the kind words. I was thrilled to read that Brian Lawrence and Armand Slason have taken such great care of you at our dealership and shown you excellent customer service. Armand and I are grateful for your loyalty to him, and I am pleased that our dealership lives up to your expectations of service. We look forward to the next time we will see you in the service bay or help find a next car purchase. Welcome to the Courtesy Family. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 25, 2018

Great service I just had my 2011 subarban serviced by Courtesy Volvo. My service manager Armand Slason and My service Rep. Judson White took great care of my car. More

by rrouhani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armand Slason
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

rrouhani, Thank you for taking the time to leave this glowing review of the Courtesy service department. I was thrilled to read that Jud White and Armand Slason have taken such great care of you and paid attention to detail on your car. We are grateful for your business and look forward to working on your cars for any other service needs you may have in the future. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 25, 2018

Quick and Easy Brought in my S60 to get a couple things looked at. Pulled into the service center, which is super clean, and was greeted by Brian Lawrence. He is sup More

by EricDean1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

EricDean1, Thank you for the 5-star review. I was pleased to read that Brian Lawrence and the service team treated you with diligence, attention to detail, and knowledge. We greatly appreciate the recommendations and look forward to helping you and your friends and family with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 21, 2018

Service for my S80 Volvo I have been working with Brian Lawrence in the service department for years. He always takes great care of my S80 and make sure everything is taken c More

by Diane G. Sleighel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

Diane G. Sleighel, Thank you for the great 5-star review. I was thrilled to read that Brian Lawrence and the service team are worth the longer drive and treat you with above and beyond customer service. We appreciate your loyalty and look forward to assisting you with any future service needs you may have. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 21, 2018

Satisfied service for my Volvo :-) My regular service along with those necessary repairs on my 2003 Volvo with over 230,000 miles was just taken care of by Jud and the "team". Thanks. More

by tkennealy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armand Slason
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

tkennealy, Thank you for the kind words. I was pleased to read that Jud White and Armand Slason have earned your trust to service your 2003 VOLVO. We look forward to helping you with any future service needs you may have. Welcome to the Courtesy Family. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 19, 2018

Great service department I had my 2009 XC70 in today for some minor things, Brian Lawrence was my service consultant and I can't tell you how much I appreciate his care and co More

by Bjornemor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

Bjornemor, Thank you for the great 5-star review. I was thrilled to read that Brian Lawrence and the service team took such great care of you and your VOLVO XC70 and have earned your trust to become your 'go-to' dealer to tend to your VOLVO service needs. We look forward to assisting you with any future service needs you may have. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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