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Courtesy Volvo of Scottsdale
Scottsdale, AZ
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale.
The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers.
Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,190 reviews
February 12, 2018
Worry-Free Committed Customer Service! Great experience with BrianL in Service and VinceJ in getting my repairs. They have been professional, courteous, thorough and kept communication thro Great experience with BrianL in Service and VinceJ in getting my repairs. They have been professional, courteous, thorough and kept communication throughout the entire process. More
by MLynnK0505
Employees Worked With
Brian Lawrence, Vince Jr
February 12, 2018
Great Experience with Ed Himes The service and experience was exceptional with Ed Himes I would highly recommend that when you visit Courtesy Volvo of Scottsdale that you ask for Ed The service and experience was exceptional with Ed Himes I would highly recommend that when you visit Courtesy Volvo of Scottsdale that you ask for Ed !!!! Tony Schiavone More
by svasva
Employees Worked With
Ed Himes
February 12, 2018
Quality Service From Top Notch Professionals This is a very professional and customer oriented car dealership, especially the service department. I had an emergency situation develop with my 2002 This is a very professional and customer oriented car dealership, especially the service department. I had an emergency situation develop with my 2002 Volvo XC 70 over the weekend. After getting to the dealership, my vehicle was inspected, the problem quickly identified, and resolved. Thanks to my service advisor, Brian Lawrence, and my mechanic, Vince. Sr. for such great service and care. Both men know how much I value quality service and how dependent I am on my vehicle. The most important thing is that both Brian and Vince, Sr. understand that I know my car and how it should operate so when I bring it in for an unscheduled check, they know something's wrong and do everything they can to resolve the issue quickly and for a reasonable price. I will continue to recommend both these gentlemen and Courtesy Volvo of Scottsdale to others. More
by V Swisher
February 12, 2018
Very friendly understanding and well and control Being a third party and just discussing all the information with the vehicle salesperson and finance it made me feel comfortable and make me feel very Being a third party and just discussing all the information with the vehicle salesperson and finance it made me feel comfortable and make me feel very interested in getting another car there More
by Ernie Antone
Employees Worked With
Ed Himes
February 11, 2018
Great Customer Service Ed Himes provided peace of mind and helped tremendously with my final choice. Not only with his expertise and communication skills, his customer serv Ed Himes provided peace of mind and helped tremendously with my final choice. Not only with his expertise and communication skills, his customer service was impeccable. He's an asset to this dealership! More
by rmemh
Employees Worked With
Ed Himes
February 11, 2018
Outstanding service You always feel welcome and valued as a customer as soon as you walk in..my salesman Jr. Alvarez listened to my list of wants and working with the tea You always feel welcome and valued as a customer as soon as you walk in..my salesman Jr. Alvarez listened to my list of wants and working with the team found my dream car. Thank you so much More
by Connie
Employees Worked With
Other Employees :
Diane and Liz, Jason Moroso , Junior Alvarez
February 11, 2018
Excellent Customer Service! For our first visit, Sales rep, Ed Himes is a top 5 star service rate. Ed communicated with me from the very beginning with my request of interest. For our first visit, Sales rep, Ed Himes is a top 5 star service rate. Ed communicated with me from the very beginning with my request of interest. Thank you for your excellent showmanship and customer service! We felt very positive and comfort working with you. More
by TAMARA SILVERSMITH
Employees Worked With
Jeremy R in Finance, Ed Himes
February 10, 2018
Superior Customer Service!! We visited Courtesy Volvo and was wowed by the level of Customer Service Ed Himes provided. We usually try sneaking on a lot to look at the cars we a We visited Courtesy Volvo and was wowed by the level of Customer Service Ed Himes provided. We usually try sneaking on a lot to look at the cars we are interested in and hope that a sales person doesn't see us just so we don't have to experience the high pressure tactics. Ed was the epitome of professional and actually listened to what we wanted and guided us to it. We are very happy with our purchase and our experience at Courtesy Volvo - Ed Himes, you changed our minds! Thank you! More
by LoHiDrivin
Employees Worked With
Ed Himes
February 09, 2018
IT WOULD NOT HAVE BEEN POSSIBLE WITHOUT ED HIMES Ed was amazing. I didn't think it was possible to get a new car with my credit history. He easily navigated me through the process and I was able to g Ed was amazing. I didn't think it was possible to get a new car with my credit history. He easily navigated me through the process and I was able to get a new car with ease and efficiency. He was extremely professional and made me feel comfortable with my purchase. He was more concerned about my situation than making commission. I could not have asked for a better experience. I highly recommend Ed Himes for your next car purchase. More
by JenS
Employees Worked With
Ed Himes
February 09, 2018
Outstanding car buying experience My experience with Ed Himes was stellar. He was knowledgeable and very helpful and patient. Once I settled on the car I really wanted he helped me g My experience with Ed Himes was stellar. He was knowledgeable and very helpful and patient. Once I settled on the car I really wanted he helped me get a fair and agreeable price and even bought lunch while waiting for me to go thru finance. I will recommend Ed Himes at Courtesy Volvo to all my friends and family! Thank you! More
by lalaloopsy
Employees Worked With
Ed Himes
