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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

March 14, 2018

Got my price Spoke to Robby who had sent me a video of the car I was interested in. Came down next day and I was pleased with how nice everyone was. Had a great ex More

by Kia 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Rossi
Aug 29, 2018 -

Courtesy Volvo of Scottsdale responded

Kia 1, Thank you for the kind words. I was thrilled to read that he and the entire team have treated you with kindness and knowledge. We look forward to assisting you with a next car purchase or any service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

March 14, 2018

Excellent service Mike was amazing from the start. He prepped to make sure I had everything I needed before even setting foot on the dealership. Once there he was worki More

by DonWayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis
Aug 29, 2018 -

Courtesy Volvo of Scottsdale responded

DonWayne, Thank you for the kind words. I was thrilled to read that Mike Davis and the team made your car buying experience quick and easy. It is always our goal to have the deal be about best meeting the needs of the customer, rather than our own. We look forward to assisting you with a next purchase or service need you may have in the future. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

March 13, 2018

exceptional customer service My highest recommendation for this dealership. I needed my Volvo xc90 serviced after my stereo stopped working. Brian, was quick to get me in on such More

by hollys3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lawrence, Armand Slason
Mar 13, 2018 -

Courtesy Volvo of Scottsdale responded

Holly, Thank you for taking the time to write this review. I am thrilled the team got your Volvo back to tip top shape. I know that Armand, Vince and Brian are here at all times to help you what ever your service needs will be. Regards Jason Church General Manager 602 625 1260 cell

March 13, 2018

Fantastic dealership, great customer service! This dealership is top notch! It was our first experience with Courtesy Volvo of Scottsdale. We called with an issue with the brakes on our 2002 XC7 More

by B Hall
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Aug 29, 2018 -

Courtesy Volvo of Scottsdale responded

B Hall, Thank you for taking the time to write this excellent review. I was elated to read that Brian Lawrence and the service team treated you the Courtesy Way with efficiency, honesty, and knowledge. We greatly appreciate your loyalty and trust. We look forward to seeing you for any other service needs you may have. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

March 12, 2018

Fast and Friendley Staff went above and beyond. Super friendly and would recommend anyone looking for a nice car buying experience contact Ed. Thanks again Ed for More

by Royce181
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Himes
Aug 29, 2018 -

Courtesy Volvo of Scottsdale responded

Royce181, Thank you for the 5-star review. I was pleased to read that Ed Himes and the team have made your car buying experience pleasant and easy. We greatly appreciate the recommendations and look forward to assisting you and your friends and family with any next car purchases or service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

March 12, 2018

Best video ever! I was very pleased with the experience that Robby the salesman delivered. Every dealership out there is about the same however Robby stood out when he More

by Btucker01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Rossi, Jeremy Ransom
Aug 29, 2018 -

Courtesy Volvo of Scottsdale responded

Btucker01, Thank you for taking the time to write this awesome review of our team. I was over the moon to hear that the video Robby Rossi sent you was effective in helping make your decision on which car to buy. Jeremy Sarnataro will also be glad to hear that he has earned your 5-star rating and trust. We greatly appreciate the recommendations and look forward to assisting you and your friends and family with any next car purchases, new or used. Regards Jason Churh General Manager Courtesy Volvo of Scottsdale

March 11, 2018

Great car buying experience! I absolutely dread car shopping so, though I knew I wanted a new car, I was dreading the process. Right from the start, the experience was different. More

by Ron And Pam Josey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sarnataro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Himes, Jeremy Ransom
Aug 29, 2018 -

Courtesy Volvo of Scottsdale responded

Ron And Pam Josey, Thank you for taking the time to write this detailed and glowing review of the Courtesy Team. I was over the moon to read that Ed Himes and Jeremy Sarnataro have shown you the Courtesy Way by being respectful, patient, and diligent to get you a deal and car that work with your wishes and needs. I was also pleased to read that Jeremy Ransom in the finance department was able to make the finance portion of the process enjoyable and comfortable. We greatly appreciate the recommendations and look forward to working you and your friends and family on any next car purchases or service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

March 11, 2018

Brought back a longtime Volvo customer Ed, David, and the team at Courtesy Volvo Scottsdale were very fair and didn’t pressure us into a sale. They respected us as a married couple and spo More

by Staci M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Himes
Aug 29, 2018 -

Courtesy Volvo of Scottsdale responded

Staci M., Thank you for taking the time to write this great review. Congratulations on your new pre-owned VOLVO. I was elated to read that Ed Himes, David Blankinship, and the team treated you the Courtesy Way with honesty, patience, and knowledge of our product. We look forward to helping you with a next VOLVO purchase or any service needs you may have in the future. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

March 10, 2018

Great experience In the past 3 car purchases it have always have been a pushy, and very overwhelming experience but here at Courtesy Volvo that was not the case. Robby More

by JoseFimbres5.0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Rossi, Jeremy Ransom
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

JoseFimbres5.0, Thank you for the kind words and 5-star review. I was over the moon to read that Robby Rossi has shown you the Courtesy Way by treating you with respect, patience, and kindness. We greatly appreciate the recommendations and look forward to assisting you and your friends and family with a next car purchase or any service needs. Welcome to the Courtesy Family. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

March 10, 2018

Great, quality service! Mike was very quick to respond to my online inquiry. He was knowledgeable and helpful with our purchase. Very straightforward and honest. He made our More

by IsabelT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis
Aug 29, 2018 -

Courtesy Volvo of Scottsdale responded

IsabelT, Thank you for the kind words. I was thrilled to read that Mike Davis has shown you the Courtesy Way by treating you with honesty, knowledge, and kindness. We look forward to assisting you with a next car purchase or any service needs you may have in the future. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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