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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.4
1,190 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,190 reviews

April 12, 2018

Amazing customer service! David was great helping us purchase a vehicle for our daughter. Did not rush us through the process and answered all the questions we had. Jeremy was More

by Rich H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Blankinship, Jeremy Ransom
Aug 29, 2018 -

Courtesy Volvo of Scottsdale responded

Rich H., Thank you for the 5-star review. I was pleased to read that David Blankinship and the team made you feel comfortable, well-informed, and taken care of throughout your car buying experience. We look forward to seeing you for a next car purchase or any service needs you may have in the future. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 12, 2018

Great experience What a great experience at Courtesy Volvo. Nate, Jeremy and Jason were all awesome to work with. Highly recommend this group to anyone looking for a u More

by Drblade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sarnataro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Moroso , Nate Blade
Aug 29, 2018 -

Courtesy Volvo of Scottsdale responded

Drblade, Thank you for the kind words. I was thrilled to read that Nate Blade, Jeremy Sarnataro and the team took such great care of you. We greatly appreciate the recommendations and look forward to assisting you with a next car purchase. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 10, 2018

Thanks Robby for your help! I looked online for a vehicle within my budget and found one at Courtesy Volvo - I called to make sure it was still available and was connected with R More

by Coco2562#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Moroso , Robby Rossi
Aug 29, 2018 -

Courtesy Volvo of Scottsdale responded

Coco2562#, Thank you for taking the time to leave this excellent review of the Courtesy Team. I was thrilled to read that Robby Rossi and Jason Moroso made this experience a pleasant and painless one for you. I was also pleased to read that we were able to find a payment and rate that worked with all your financial wishes and needs. We look forward to helping you with a next car purchase or any service needs you may have. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 08, 2018

Great encounter with Mike Davis at Courtesy Volvo, AZ I looked at used vehicles at Courtesy Volvo in Scottsdale, AZ. Mike Davis was the excellent sales person who assisted e. He was informed, engaging, he More

by Bear559
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Davis
Aug 29, 2018 -

Courtesy Volvo of Scottsdale responded

Bear559, Thank you for the kind words. I was pleased to read that Mike Davis and the team showed you the true Courtesy Way by treating you with respect, knowledge, and attentiveness. We appreciate the recommendations and look forward to assisting you and your friends and family with a next car purchase or service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 07, 2018

My experience went extremely well. The staff at Courtesy Volvo of Scottsdale are very nice and are willing to work with you. I had a great experience and I love my car! More

by becks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis, Brock Roulier, Michael Gronski
Aug 29, 2018 -

Courtesy Volvo of Scottsdale responded

becks, Thank you for the great review. I was quite glad to read that Mike Davis, Brock Roulier, and Michael Gronski made your car buying process enjoyable and stress-free. We will work hard to earn your 5-star rating on pricing in the future. We look forward to working with you on a next car purchase or any service needs you may have in the future. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 06, 2018

Smooth car-buying experience Robby had the car I was interested in ready when I pulled up, and didn’t waste any time convincing me to look at other vehicles. While I wish the “hag More

by AmberC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Rossi, Jeremy Ransom
Aug 29, 2018 -

Courtesy Volvo of Scottsdale responded

Amber C, Thank you for the excellent review. I was pleased to read that Robby Rossi took such great care of you and made the process as easy and painless as possible. In the future we will work hard to earn your 5-star rating on pricing. Please reach out to any of the team members with any further questions comments or concerns that may arise. We look forward to working with you on a next car purchase or any service needs you may have. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 06, 2018

Wonderful Service All of the people I encountered at Courtesy Volvo were knowledgeable, and had great customer service! I even went back a couple of days later and they More

by Christy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Himes, Nate Blade, Michael Gronski
Apr 06, 2018 -

Courtesy Volvo of Scottsdale responded

Christy, Thank you for taking the time to share your experience. I am thrilled that Nate, Ed and Mike where able to make this a great buying experience. Welcome to the Courtesy Family and we look forward to your visiting us in future for service. Regards Jason Church General Manager 602 625 1260

April 06, 2018

5 Star Service Every Time My husband and I were incredibly lucky to have Courtesy Volvo open their doors right around the time we had narrowed down our search for the perfect f More

by jennrahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sarnataro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armand Slason , Bucky Bethancourt, Ed Himes
Aug 29, 2018 -

Courtesy Volvo of Scottsdale responded

jennrahn, Thank you for this glowing and kind review of our Courtesy Team. I am over the moon after reading this review. I was so pleased to read the Ed Himes showed you the true Courtesy Way during your purchasing process by treating you with respect, patience, and kindness. I was also thrilled to read that the treatment was continued in the service department and that Jud White went above and beyond for you to make sure all your needs and wishes were met. We greatly appreciate you taking the time to write the detailed review and giving us recommendations. We look forward to assisting you and your friends and family with a next VOLVO purchase or any service needs. Welcome to the Courtesy Family. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 05, 2018

No pressure sales I had a very pleasant experience purchasing my new car. Ed was very helpful and informative. The transaction did take a bit longer than I had hoped bu More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Himes, Jeremy Ransom
Aug 29, 2018 -

Courtesy Volvo of Scottsdale responded

Cindy, Thank you for the 5-star review. I was thrilled to read that Ed Himes and the team made your car buying process pleasurable and well-informed. I am pleased that the wait time did not damage your overall satisfaction with the experience or car. We appreciate the recommendations and look forward to helping you and your friends and family for any next car purchases. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

April 05, 2018

great!! Robby helped me find a great car at a great price! Very glad he was able to help me and work with my tight budget! More

by samanthag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Rossi
Apr 06, 2018 -

Courtesy Volvo of Scottsdale responded

Samantha, Thank you for writing this 5 star review for the Courtesy team and Robby. We appreciate your business and are thrilled we were able to make it work for you. We look forward to seeing you back for service. Regards Jason Church General Manager Courtesy Volvo of Scottsdale 602 625 1260 cell

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