Courtesy Volvo of Scottsdale

Outstanding Experience This is the best car buying experience that we have ever had. Scott wanted to make sure that we found the car that both met our needs and budget. He This is the best car buying experience that we have ever had. Scott wanted to make sure that we found the car that both met our needs and budget. He is professional, courteous and friendly and was totally focused while the transaction was being processed. He kept us informed and checked to see if we needed anything. Our experience with Jason was also outstanding. He explained all of the documents and DMV services that Courtesy Volvo would take care of for us (a HUGE plus) and informed us of all of the options that were available. Before we left, Scott introduced us to Jud so that we could make an appointment to have the windows tinted. We returned today and Jud was there to greet us and offered us a ride while the work was being done. The window tinting looks great! What impressed us the most is that immediately we were made to feel that our business and satisfaction mattered; we were not just a sales prospect. Also, there was absolutely no pressure or sales tactics just a great deal of service from genuinely nice people. Thank you Scott, Jason and Jud! We love our 2015 Volvo S60! More

It can't get any better than my visit to Courtesy Volvo Armand Slason is the best service manage I have ever had the privilege of working with. We met 38 yeas ago and he took care of my family cars for yea Armand Slason is the best service manage I have ever had the privilege of working with. We met 38 yeas ago and he took care of my family cars for years. We all loved him. We lost touch for a few years when he changed locations. Then one day my daughter call me and said " Mom...I found Armand"! We have been bring him our cars ever since. No one provides the personal service at the level Armand does. He introduced me to his service consultants, Jud and Brian, who have provided the same level of personal service when I bring in my car. They make me feel like I am a valued customer. Today I needed an estimate on a dent repair. Before I left the dent was fixed and my car was washed and spotless. I had had my windshield replaced last week at work and had neglected to remove the blue tape from the windshield. Armand noticed it and had it removed before cleaning the car. That is the kind of person he has always been 110% Thanks Armand, Brian and Jud, I'll be back More

Best car buying experience of my life! I’ll never buy another car from anyone BUT Courtesy Volvo. Price was right and Ed was so nice i had to hug him before I drove away in my beautiful new I’ll never buy another car from anyone BUT Courtesy Volvo. Price was right and Ed was so nice i had to hug him before I drove away in my beautiful new (to me) Volvo!! Thanks to the finance team, as well!! Just a great place with great people!! More

Professional Very professional service. Service area is clean and well organized. Service advisor communicates very clearly. Vehicle was returned to me clean. Very professional service. Service area is clean and well organized. Service advisor communicates very clearly. Vehicle was returned to me clean. Check in and pick-up were organized and efficient. More

Steve the Saleman steve went above and beyond to get the deal done.we apprecaite all that he did.i would recomend steve and courtesy to all my friends steve went above and beyond to get the deal done.we apprecaite all that he did.i would recomend steve and courtesy to all my friends More

David was great. David made me and my Fiancée feel very comfortable and at home. He answered all our questions in a detailed and thorough manner. He didn’t pressure us David made me and my Fiancée feel very comfortable and at home. He answered all our questions in a detailed and thorough manner. He didn’t pressure us into anything, in fact he was honest about everything , which we appreciated a lot. David, thank you! I recommend him to anyone who goes to the dealership. More

Good people My wife found a used Buick that she really liked, so I called in and worked with Nate Blade in sales and walked away with the car that night, it was a My wife found a used Buick that she really liked, so I called in and worked with Nate Blade in sales and walked away with the car that night, it was as simple as that. Nate and the rest of the sales team were awesome, extremely friendly and easy to work with. When it came to pricing they were very fair and did everything possible to keep us within our budget. If you are in the market for a used car, or even a new car I highly recommend starting with the Fantastic team at Courtsey Volvo of Scottsdale. More

Simplistic Got me in the car I wanted for a price that I never would have expected. The atmosphere is so relaxed, with great music and even greater people. The o Got me in the car I wanted for a price that I never would have expected. The atmosphere is so relaxed, with great music and even greater people. The only positive experience I’ve had at a car dealer. More

investigation of engine noise and leak They were able to find out what was causing my problem and fix it. Customer service was excellent in when I couldn't get a loaner vehicle they were k They were able to find out what was causing my problem and fix it. Customer service was excellent in when I couldn't get a loaner vehicle they were kind enough to shuttle me to my house! More

A pleasant buying experience I contacted Courtesy Volvo by phone. I live about 60 miles away from there dealership. I was interested in a new Volvo to replace my 2017 Mercedes B I contacted Courtesy Volvo by phone. I live about 60 miles away from there dealership. I was interested in a new Volvo to replace my 2017 Mercedes Benz E300. There is a dealer closer to me but previous experience with that dealership was enough to keep me far, far away. I was able to gain alot of information on that phone call, most dealers will not give you much info, all they want is to get you into there dealership to preassure you to buy, Courtesy Volvo was a welcome and refreshing change from the norm. We were so pleased with our first phone contact that we drove over to see them the next day. The dealership is beautiful, well staffed and a large inventory to chose from. We were warmly greeted by David Blankinship, he took time to understand just what we were intersted in and made some very good suggestions for us to consider. David explained in great detail all of the features and benefits of the S90, it was clear to my wife and I that the S90 was the car for us. Now the deadly purchasing process was about to begin, not something I or my wife enjoy as we have purchased a lot of cars over the years and am framialure with the tricks and tactics dealers use. This time it was different, David took my keys for my car to have it appraised for a trade in price. We continued to be treated with respect as David explained all the options available for purchasing a car from Courtesy, the price offered for our car was fair not an insult like you get from most dealers. awe agreed on a car and a fair price, shook hands and the deal was done. The most pleasant car buying experience we have ever had. The final step was to get with the finance Mgr. Jeremy Ransom and make the arangements to pay dor the car, Jeremy was very pleasant and respectfull and in no time we were on our way with our new S90. Looking forward to purchasing another Volvo from Courtesy in a couple of years. Give Courtesy a chance and I am sure you will be as satisified as we were. More