Courtesy Palm Harbor Honda

I found the car I liked and I was able to take a long test drive as we talked about the car. I was called to set up an appointment. We spent a lot of time and I was not rushed. We went over all the gad test drive as we talked about the car. I was called to set up an appointment. We spent a lot of time and I was not rushed. We went over all the gadgets several times until I was comfortable. I thought that I was taken care of and I would recommend this dealer to anyone. More

We felt everyone associated with our experience was very knowledgeable and personable. The overall time spent purchasing our car was fast and efficient. Especially our salesman Jim Wilson. It was a pleas knowledgeable and personable. The overall time spent purchasing our car was fast and efficient. Especially our salesman Jim Wilson. It was a pleasure working with a nice person. The dealership looked to be well staffed. clean, and people willing to help you. More

Our experience with Lou and Courtesy Palm Harbor Honda was a great one! From the first point of contact via e-mail, the service was friendly, personable and professional! They were able to get me the ca was a great one! From the first point of contact via e-mail, the service was friendly, personable and professional! They were able to get me the car I wanted, at the price and I wanted, and with the best financing option Honda was offering. I had worked with a few other dealers as I was shopping for the best price, and none came close to Courtesy. Based on this experience, I intend to give Courtesy more of my business. I will have my new Civic serviced there, and will likely buy my next vehicle there when the time comes! More

Lilly was fantastic to work with, friendly, knowledgeable, no pressure.I felt very comfortable working with Lilly and the staff at Courtesy Honda.and would recommend to anyone looking to buy a knowledgeable, no pressure.I felt very comfortable working with Lilly and the staff at Courtesy Honda.and would recommend to anyone looking to buy a car. More

Just bought a new Honda CRV and had excellent customer service from Ty, Lou & Robinson. These guys were all outstanding, very professional & very personable. They also followed up afterwards to se service from Ty, Lou & Robinson. These guys were all outstanding, very professional & very personable. They also followed up afterwards to see that we were happy with the vehicle. I would highly recommend these guys to anybody who is in the market for a new vehicle. More

I purchased a, so called, certified.pre-owned CRV from this dealership. The reason I say "so called, certified pre-owned" is because there were AT LEAST 10 of the 150 items on the checkl this dealership. The reason I say "so called, certified pre-owned" is because there were AT LEAST 10 of the 150 items on the checklist that were said to meet Honda standards that were DEFINITELY not. The first few problems are obvious as soon as I got on the highway to make may 3 hour drive home. The faulty hood latch being the first! I had to pull over and tie it down for fear of it flying up while driving 60 plus mph. Next was the rear differential, or possibly the driveshaft. As soon as I got up to about 65 mph the rear end of the car started shaking violently. I immediately pulled over, again, and called Marshall. His response was to find a place to stay for the night and come back to the dealership in the morning. Unfortunately I had no other choice being 300 miles from home. After hours of arguing with Doug he finally tells me to pick another car on the lot. So I find a civic that looks like a reasonable car, fill out the proper paperwork for it, and am about to take it home when I realize that the other key they are giving me is broken. I immediately bring it to Doug's attention and he tells me that he will personally take car of it. It's been almost 3 months and still hasn't taken care of it. This car is also a, so called, certified pre-owned vehicle that should not have passed the inspection the way it is. There are just as many problems with this car as there was the CRV, for example the driver side axle is bad, the battery had less than 200 cold cranking amps( 450 is minimum), if , when shifting gears, I take my hand off of the gear shifter while its in third gear, it pops out every time. All of these items were, just like the CRV, inspected and marked as "good" on the 150 point inspection. I have brought this to the dealership's attention the first day and everyday since then with zero action being taken. I have called the dealership numerous times and asked to speak with the general manager and I get the same response every time... "she is in a meeting, but I will have her call you as soon as she gets a chance." She has never called me back. All problems with the car set aside, I have been deliberately lied to by Doug (who is a manager), Robinson (who is the finance manager), and Ron ( who is a manager). Very unprofessional. I found out today that Robinson altered my loan so that I have to pay the registration for my car even though it clearly states in my contract that I was charged for tax, tag and title. Personally I think he did this to balance out the money he promised to reimburse for the new battery I had to buy. I urge anyone that is considering to buy a car from this lot to look at the 9 claims on the better business bureau's website that i found after the fact. If 2 separate cars slipped through the cracks of their inspections how many other cars have been overlooked? Once they have your money and signature they won't even give you the time of day. More

Very pleased with my purchase of a new Honda from Jamie. No games. Jamie gave me a good price to start with on the new vehicle and on my trade. He also followed up after the sale to make sure everything w No games. Jamie gave me a good price to start with on the new vehicle and on my trade. He also followed up after the sale to make sure everything was good. More

Wow what a place to deal with. Friendlist staff helpful in everyway. Should be number one in the country. Kathy Robinson P.O.A. Henry Jurny owner in everyway. Should be number one in the country. Kathy Robinson P.O.A. Henry Jurny owner More

everyone was very courteous and answered all of our questions. Explained the operation of our new car very thoroughly. Very patient with us as we had a lot of questions about the finance and warranty questions. Explained the operation of our new car very thoroughly. Very patient with us as we had a lot of questions about the finance and warranty. We are excited about the new car buyer class they offer. More

Sales personnel were very friendly and helpful. Management was very helpful also. The sales department was open on New Years eve and New Years day. This was very helpful to us. Management was very helpful also. The sales department was open on New Years eve and New Years day. This was very helpful to us. More