Courtesy Palm Harbor Honda

Jason was our sales person and did a good job plus took my jokes very well. As usual the dealership tries to sell you extended warranties etc which I understand but having bought over 8 Hondas know the his my jokes very well. As usual the dealership tries to sell you extended warranties etc which I understand but having bought over 8 Hondas know the history of the company in backing their products . Bottom line they gave us the best price for trade plus car . More

Knowledgeable sales representative. Comfortable atmosphere. Only 4 stars due to feeling rushed through the contract signing and did not understand the extra warranty packages I ended Comfortable atmosphere. Only 4 stars due to feeling rushed through the contract signing and did not understand the extra warranty packages I ended up paying for. More

I had a great experience with courtesy palm harbor Honda. Gio was a great guy to work with! Gio was a great guy to work with! More

Very pleased with the ease and courteousness of the dealership. Ed was exceptionally knowledgeable and expeditious with our purchase. dealership. Ed was exceptionally knowledgeable and expeditious with our purchase. More

The dealer ship was great our sales person was amazing very knowledgeable and knew exactly what I wanted they didn’t have it on the lot they brought it in from elsewhere and it worked more in my favor. very knowledgeable and knew exactly what I wanted they didn’t have it on the lot they brought it in from elsewhere and it worked more in my favor. More

Sales man was attentive and answered questions I had to the best of his ability. (I didn’t purchase a Honda vehicle) sales manager James, got the vehicle down to where I needed it to be with the terms I wa the best of his ability. (I didn’t purchase a Honda vehicle) sales manager James, got the vehicle down to where I needed it to be with the terms I wanted. When we went to finance, there apparently was no communication on what I had agreed to, and the paperwork flew by so fast that I didn’t realize until I got home that the terms I wanted were longer than agreed upon. I went back to the dealership the next morning and met with the finance guy and he said because I purchased the extended warranty and maintenance package he wanted to keep the payment at what was agreed. I never left the dealership with copies of my transaction. I called and left a message on the finance guys voicemail, nothing… I called twice, nothing… finally I called back and got the contract and odometer readings. I never got the details of the extended warranty or maintenance package, just the signed cover pages. Would like to have this for my records. Overall experience was not what I was expecting. . More

They honored a deal and even made it better to exceed my expectations on the day. expectations on the day. More

We have been taking our vehicles to the Palm Harbor Honda Service Department since 2008, and for many years we were extremely happy with the service we received. One of the main reasons we continued coming b Service Department since 2008, and for many years we were extremely happy with the service we received. One of the main reasons we continued coming back was that their pricing was competitive with other service shops, and they always seemed to make an effort to help customers save money. Unfortunately, that has recently changed. The dealership has made changes to the way they charge for services, and discounts that longtime customers have come to expect are no longer being offered. In the past, Palm Harbor Honda seemed to look for ways to save us money; now, it feels like the focus has shifted in the opposite direction. I currently have three Hondas that I have regularly serviced at Palm Harbor Honda, so this is not a decision I take lightly. After nearly two decades of being a loyal customer, it is disappointing to feel that the value and customer service that kept us coming back are no longer the same. At this point, I will seriously consider taking my vehicles elsewhere for service. I may even rethink purchasing future Hondas from this dealership. I hope Palm Harbor Honda takes feedback from longtime customers seriously and considers returning to the customer-focused approach that earned our business in the first place. More