Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Courtesy Palm Harbor Honda
Palm Harbor, FL
731 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 731 reviews
April 30, 2025
They only care about numbers and not customers needs. We came to look at a used car and we ended up being pressured into a new car that was not what fit our needs after expressing to the sales team that We came to look at a used car and we ended up being pressured into a new car that was not what fit our needs after expressing to the sales team that we needed more time to research. They don’t care. Please don’t make the same mistake we did. We were completely honest with Axel, then Eric about our concerns. We literally were in our car driving away when James called us and pressured us to turn around to make a deal. Worst decision ever. I’m heartbroken over trading my dream car to a dealership that has no compassion or empathy for customers. More
by Gigi
Employees Worked With
Axel, Eric, James Holsten
April 28, 2025
Ed Gowski was our sales consultant. Nice guy to work with, deal went smoothly and Ed followed up with phone calls. Overall a very good experience. Nice guy to work with, deal went smoothly and Ed followed up with phone calls. Overall a very good experience. More
by Jeff
Employees Worked With
Ed Gowski
April 28, 2025
After a bumpy start, Brett Starling the GM came through and was great to work with. We purchased an Elite Odyssey which brough us back to the time we had younger kids. Now we are Grandparents and will ge and was great to work with. We purchased an Elite Odyssey which brough us back to the time we had younger kids. Now we are Grandparents and will get to use this Van for many years to come. Thank you to the team at Courtesy Honda for making it all happen. More
by MAW
Employees Worked With
Axel and Brett
April 24, 2025
I do not recommend Courtesy Honda in Palm Harbor, FL. Nightmare experience with dealership Finance Officer & Honda Finance customer service. Beware of the fast talking & hard sell of exorbitantly overp Nightmare experience with dealership Finance Officer & Honda Finance customer service. Beware of the fast talking & hard sell of exorbitantly overpriced service & maintenance extra warranties!! I had to wait 3 hours to talk with finance person. By then my blood sugar had dropped….Then I got the hard sell tactics! I was told I could cancel extra service warranties “any time”. NOT TRUE!! I got home & emailed/called within 30 minutes after I bought the car. The finance person would mot return my email/call, then he went on vacation & nobody else at dealership would cancel these extra warranties!! I finally got ahold of that finance person & signed cancellation of extra warranties on 20 March. OVER A MONTH AGO!! I STILL HAVE NOT been able to get both of those extra warranties off my account!! I have called dealership & Honda multiple times. I get the run around and a different story every time! Shame on Courtesy Honda. Shame on the finance officer. Shame for taking advantage of a diabetic, elderly, Military Veteran! I feel completely taken advantage of. Worst car dealership finance officer experience ever!! Shame on Courtesy Honda in Palm Harbor, FL. Shame on the hard sell tactics, not disclosing true information. Shame on Honda Finance for withholding $$, not taking off $$ service maintenance extra warranties from my account & “customer service” for not providing any useful information. More
by Pinkyjune1985
Employees Worked With
Axel Hampel - 5 stars, Chad Herd - 0 star
April 19, 2025
I was treated with much respect. I am very satisfied with my new purchase. Dave Grenke was very knowledgeable of the vehicle. He is a very pleasant young man. I am very satisfied with my new purchase. Dave Grenke was very knowledgeable of the vehicle. He is a very pleasant young man. More
by Beth Ann
Employees Worked With
Dave Grenke, Rachel True
April 15, 2025
Ed Gowski was our sales consultant. He was very patient and kind. We spent a little over four hours while we kept going back and forth between 3 different vehicles. We really had our mi He was very patient and kind. We spent a little over four hours while we kept going back and forth between 3 different vehicles. We really had our mind set on a pilot touring but it was out of our price range. Some how he and Rachel True, the business manager stayed after hours to make it happen. This is our 3rd purchase from courtesy and the only honda dealer we will do business with. God bless you Ed for your patience we were not easy to deal with. Thank you! More
by Michelleandbuz425
Employees Worked With
Rachel True, Ed Gowski
