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Courtesy Palm Harbor Honda
Palm Harbor, FL
554 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 554 reviews
November 01, 2024
My time at the dealership was very enjoyable. Everyone was pleasant and accommodating. The dealership was clean with clean bathrooms. The lady at the helpdesk was pleasant and also had great refr Everyone was pleasant and accommodating. The dealership was clean with clean bathrooms. The lady at the helpdesk was pleasant and also had great refreshments. I would definitely tell my family and friends about this location. Everything went smoothly with the deal, very friendly staff and, great communication. More
by Jessica Malla
Employees Worked With
Jay
November 01, 2024
Courtesy Honda always treats me with courtesy and respect. I am always appraised of the repairs and services my vehicle needs and I am never pressured to accept a service I am not sure of. I always respect. I am always appraised of the repairs and services my vehicle needs and I am never pressured to accept a service I am not sure of. I always recommend Courtesy Honda to friends and neighbors More
by Nanoons
Employees Worked With
Service department
October 31, 2024
I waited two weeks to review this dealership hoping they would follow up, they didn’t. I leased a new Accord hybrid as we needed a 4th car. The sales mgr assured me that they were the only local dealership would follow up, they didn’t. I leased a new Accord hybrid as we needed a 4th car. The sales mgr assured me that they were the only local dealership that didn’t add accessories that you didn’t want or need and then told me the car I picked had mud guards and floor mats for $1000 dollars. It didn’t have the mats. The initial payment he showed me he said was wrong because he put in the wrong rate. I also asked him several times if my down payment and payment included all applicable taxes, fees and payments up front and that the payment wasn’t packed and he assured me all of this.The xxI mgr said that it didn’t, that the payment didn’t include tax and that I needed to make my first payment on top of my $2000. I said please get the mgr but the xxI mgr said that he was too busy and conceded the sales tax on the payment. The xxI mgr continued to offer me aftermarket protections which I declined in writing and then proceeded to print the contract which included the crystal fusion windshield protection which had a charge for over $500 and tried to tell me I wasn’t paying for it. At that point I should have walked out but I was tired and hungry. I told the salesman that I wasn’t happy with this and he said make sure I get a good survey. I also told the sales mgr of my displeasure. Two weeks later (I was out of town) no one had contacted me and I went in to get my floor mats and discuss with the sales mgr that I didn’t want the crystal fusion but I did want my floor mats I had paid for. I needed a we owe that showed they owed me the mats and he assured me the xxl mgr would get ahold of me about the extra charge in the contract. He didnt. I went to the parts dept to get my mats and was handed a large box. No one offered to help me put them in, take the garbage etc. I’m not sure I would even use them for service now. Our family buys a lot of cars I don’t think it will be here in the future. More
by RS5 Sportback
Employees Worked With
Preston, Erik and Chad
October 31, 2024
Very congenial. Sometimes not very organized. Need better communication between departments. Check in and check out were very confusing on my last visit which wa Sometimes not very organized. Need better communication between departments. Check in and check out were very confusing on my last visit which was for service More
by littlenana416
Employees Worked With
Valerie
October 30, 2024
Sandi was great and very helpful. Finance was also great. I would recommend this dealership. My second purchase there and two great experiences. Finance was also great. I would recommend this dealership. My second purchase there and two great experiences. More
by Keith.caber
Employees Worked With
Sandra Youngman, Ed Gowski
