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Courtesy Palm Harbor Honda
Palm Harbor, FL
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Best car purchase experience ever! This was my first new car, I decided to lease with some apprehension. Jamie and Pedro were fantastic at explaining everything clearly. I never felt pressured and once I ma car, I decided to lease with some apprehension. Jamie and Pedro were fantastic at explaining everything clearly. I never felt pressured and once I made my decision, which didn't take long because I was pretty much set on the Civic anyway, we were out the door with my new car in only 3 hours! Got a great deal, perfect payments.Ryan was also very helpful, and quick to get through the paperwork. These guys are very efficient and know how to treat customers right! Definately recommend this dealer! More
This was by far the best experience I ever had at a car dealership. The customer service was phenomenal, the staff was very thorough in answering questions, and pricing was reasonable. I recommend Courte dealership. The customer service was phenomenal, the staff was very thorough in answering questions, and pricing was reasonable. I recommend Courtesy to anyone looking for a Honda in the Tampa Bay area. More
Fantastic to work with! Performed majority of the transaction over the phone and Chris personally drove my car to my house to then pick up my lease to return it. Chris reviewed the car with me, answe transaction over the phone and Chris personally drove my car to my house to then pick up my lease to return it. Chris reviewed the car with me, answered all my questions and ensured I was truly happy with everything. I really appreciate the time and effort that was put into my experience and I really appreciate it. I will definitely refer this dealership to friends! More
The Internet sales worked as a team to get me a price that works for me. But beyond that, the finance department found me a lower % rate and the trade-in rate team gave me little more on my trade to do that works for me. But beyond that, the finance department found me a lower % rate and the trade-in rate team gave me little more on my trade to do their part. So, everyone at this dealer worked as a team to bring it all together. And on a personal level they were beyond nice and easy to talk to. A BIG THANKS goes out to all!! More
I initially contacted Palm Harbor Honda about a used Camry Solara after finding their dealership via a Google search. The Camry Solara made it into their online catalog erroneously, and I was contacted Camry Solara after finding their dealership via a Google search. The Camry Solara made it into their online catalog erroneously, and I was contacted by Chris Tighe immediately and informed that they were unwilling to sell the vehicle due to a major mechanical flaw. I was very limited in terms of what I could afford, and Chris worked with me to find a car that fit my budget. He even went as far as picking me up (in his personal vehicle) and taking me to the dealership to test drive cars. He answered all of my questions patiently and completely. The only negative to the experience was the $599 dealer fee, which was fairly expensive for a used car. However, I felt that, even with the higher dealer fee, the car was still reasonably priced. More
Laura gave us very good price for the deal. She is honest, straightfoward and cares her customers. We are very glad to buy the car from her. honest, straightfoward and cares her customers. We are very glad to buy the car from her. More
We were extremely disappointed in the way that Ty Robinson and his manager Laura Hunter dismissed our disappointment with the new Honda Odyssey that we purchased. We loved the remote start that came Robinson and his manager Laura Hunter dismissed our disappointment with the new Honda Odyssey that we purchased. We loved the remote start that came standard on our Chrysler Town and Country. When buying a new Honda minivan, we asked to have the remote start installed for $500. Immediately after installation, we realized that the Honda remote start is extremely poorly designed. Once the car is started, it cannot be opened unless the remote start is turned off. For our family with young children in Florida, this makes no sense. Within 24 hours we called the dealership and spoke with Mr. Robinson who had sold us our car and asked if we could return the product due to our disappointment in the design. We were told that since it did remotely start the car, they would not return it and the poor design was now our problem. We expect after spending $38,ooo+ on a new car that the dealership's response would be one seeking to do what they could to make us happy with our new purchase. Instead Ty and his manager Laura Hunter minimized our complaints, dismissed our disappointment with the new car, and told us there was nothing they could do. Even if they were willing to let us be disappointed with Honda's poor product so that the dealership didn't have to eat the $500 it would cost to refund our money, their attitude and poor efforts at customer service were beyond disappointing. We do not recommend the Odyssey to anyone. Our experience with our Town and Country was much better and offered more features at a lower price. Chrysler does not offer an 8th seat or we would not have even looked at the Odyssey. More
Laura hunter is a very nice person, easy to talk to. She gives us a good deal on Honda accord. we bought our Honda accord Lx last Saturday. The car is awesome! I would like to recommend her to every people gives us a good deal on Honda accord. we bought our Honda accord Lx last Saturday. The car is awesome! I would like to recommend her to every people who cares about price. More
The performance of John Martz(Sales/Leasing)and the overall Service staff makes this an outstanding Honda dealership to work with, even for a Honda dealership. overall Service staff makes this an outstanding Honda dealership to work with, even for a Honda dealership. More
Chris Tighe is the best salesman! He is patient and is not all over you trying to force you to buy. He kept trying to help me in my complicated credit situation and I ended up with a great car that I love not all over you trying to force you to buy. He kept trying to help me in my complicated credit situation and I ended up with a great car that I love! More