Courtesy Palm Harbor Honda

Didnt provide the right title with Lien holder Bought a used certified car from this dealership.This is my first car in United states .I was not aware of all the process involved here .They sent me Bought a used certified car from this dealership.This is my first car in United states .I was not aware of all the process involved here .They sent me a title without adding the Lien holder (credit union from which i have got the auto loan).Since i was not aware of this has to be done ,my loan was defaulted after 2 months and credit union started charging 18% APR .So then i visited the dealership and spoke with a financial guy over there .He did change something in the system and gave me a new title printed saying the Lien holder is added as requested and he signed the doc.I sent the document through USPS express service spending around 25$ which seems to be not the correct document because my credit union cant see the change in DMV side.Then i went directly to my local DMV after one week (was out of state) and paid 75$ and added the Lien holder and sent the title to the credit union.I do understand you guys dont make much money in cash deals but leaving a customer hanging like this is not much appreciated . More

Sorry finance department The finance department is absolutely incompetent and lying to customers. I was tricked into a protection plan and was told I would get a cheaper inter The finance department is absolutely incompetent and lying to customers. I was tricked into a protection plan and was told I would get a cheaper interest rate if doing so. When I bought a new truck and cancelled the plan they gave me the runaround. They also did not repair a recall until we called Honda corporate. No more business with this place. More

Vehicle drives worse after service Had our 2010 Pilot (96k miles) in for new tires and alignment - after work performed, vehicle pulls when shifting and has significant oversteer in mod Had our 2010 Pilot (96k miles) in for new tires and alignment - after work performed, vehicle pulls when shifting and has significant oversteer in moderate curves. Reviewed alignment report, left rear out of spec for camber prior to alignment, not adjusted and still out of spec post alignment - no communication from dealer regarding this. Also, vehicle was in for compliance bushing recall - dealer noted since they are not cracked/leaking they will not replace, but recall is in effect for another year - however, wanted to sell me a new lower control arm. in researching this issue, i see recommendations for replacing the entire arm/bushing assembly as it is more cost effective, which is inclusive of the control arm and bushing - would appear dealer wants to charge me for work that can be done at same time of bushing replacement. Scheduled for a return visit this Saturday - let's see if they can fix this. On another note, no vehicle should have front end problems like this yet. More

Worst horrible customer service ever had I brought my car feb 5th a couple things couldn't get fixed that weren't fixed the last time u brought it in because they messed up and now since was I brought my car feb 5th a couple things couldn't get fixed that weren't fixed the last time u brought it in because they messed up and now since was too late for warranty they don't fix it even though they messed up last time I wrote emsil feb 6th explaining and gotONE email back I would get a call back its been a month and I've replied several times to the email called for manager and Nothing my OziZl change they supposedly did now my wrench light came on and says 15 percent when i let the know it was on 20 when I left and needed be sure ehT happened if my cat messes up evaluate driving on no oil they are going to be dealing wit that More

Great new car buying experience Bought my new car today and had the great pleasure of dealing with Jamie Belval from Palm Harbor Honda today . He was great! Very knowledgeable and Bought my new car today and had the great pleasure of dealing with Jamie Belval from Palm Harbor Honda today . He was great! Very knowledgeable and was able to explain everything without second guessing. Like most people I had expected to haggle some with car pricing but I was given the best pricing first up. Jamie patiently answered all my questions and concerns over mail even before I made it to the showroom. All in all he worked hard and smart to enhance the customer experience. Would definitely recommend him to anyone looking to buy a Honda.. Thanks again Jamie! :-) More

Oil change I love my Honda dealership! Everyone there is always so friendly. I have to say that Barry in service is one of the nicest guys you have there. He I love my Honda dealership! Everyone there is always so friendly. I have to say that Barry in service is one of the nicest guys you have there. He really cares about his customers and gives quality service. My oil changes are always quick. He takes care of me each time. A pleasure to deal with. If companies had more people like Barry they would excel! More

Excellent and Friendly Staff The people at Courtesy are very polite and helpful. I would recommend anybody to visit them if you are thinking about buying a Honda. The service empl The people at Courtesy are very polite and helpful. I would recommend anybody to visit them if you are thinking about buying a Honda. The service employees are also very helpful. More

Service dept replaced wrong part & charged for it Serv dept removed main brain on civic for $1500 and wrong part removed.; did not fix ignition problem. Found relay switch was cause and on 2nd try rep Serv dept removed main brain on civic for $1500 and wrong part removed.; did not fix ignition problem. Found relay switch was cause and on 2nd try replaced this correct defective part for $105. They then refused to produce the bad part that was incorrectly replaced Never go there for service. To throw away the incorrect part on purpose and not have it available for inspection for the owner is unconscionable conduct they continue to bill for the $1500 incorrect part! More

Great Dealership! By far the best car dealership I've ever purchased a vehicle from. If you want great coustmer service and determined hard working employees to satisfy By far the best car dealership I've ever purchased a vehicle from. If you want great coustmer service and determined hard working employees to satisfy and push all options for a car purchase or lease you must go to Palm Harbor Honda!! Boris is an amazing and outstanding sales associate, P.H Honda is very lucky to have someone as eager and determined to help his coustmers walk out with a brand new car. Ilgan(I may have slept his name wrong) is also a wonderful employee of P.H. Honda, he did everything he could to help the process of me leaving with a brand new car and man did he do a terrific job! P.H. Honda is a dealership you can go to with high hopes and not be let down! More

Good buying experience i heard back from Lance today that the dealership will take care of the issue. Its good to hear the dealership is going to handle this. Thank you. i heard back from Lance today that the dealership will take care of the issue. Its good to hear the dealership is going to handle this. Thank you. More