
Courtesy Palm Harbor Honda
Palm Harbor, FL
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The dealership was very well suited for all its guests. All the staff we interacted with were positive, friendly, funny, and did not make us feel uncomfortable or pressured to buy at all. Can’t say that All the staff we interacted with were positive, friendly, funny, and did not make us feel uncomfortable or pressured to buy at all. Can’t say that about other dealership experiences. Courtesy Honda really lives up to their name and provides excellent hospitality and customer service. More
Always pleasant. Gives written estimates on all work but always willing to talk in person or over the phone to explain what is going with your car and what is needed. Gives written estimates on all work but always willing to talk in person or over the phone to explain what is going with your car and what is needed. More
They are always polite and my car has had a lot of technical problems since bought but they have always been very good at getting things taken care of. technical problems since bought but they have always been very good at getting things taken care of. More
Six months ago, I had an alternator issue and went to Honda for help. I brought my own part, and they handled the labor. Fast forward to July 2024, I experienced the same problem and returned to Honda to Honda for help. I brought my own part, and they handled the labor. Fast forward to July 2024, I experienced the same problem and returned to Honda to understand what was happening. They admitted they made a mistake during the previous visit when they worked on my alternator. They claimed to have resolved the issue. This morning, on August 7, 2024, I went back to Honda, and now they're saying I need a new alternator, which will cost nearly $1000. The manager, Gary, was unhelpful and didn't seem to grasp my point. They made a mistake that caused my alternator to fail again, and now they want me to pay $1000 for a new one. It feels like they care more about making money than providing good customer service. More
This was the best experience I have had buying a car. Everyone from the salesman, finance, and the General Manager were super nice. We have also had a great experience with the service department. Everyone from the salesman, finance, and the General Manager were super nice. We have also had a great experience with the service department. More
This is the second car that I bought from this dealership. I worked with Jay both times and he was amazingly transparent from the very beginning. No games, straightforward, negotiation, and great dealership. I worked with Jay both times and he was amazingly transparent from the very beginning. No games, straightforward, negotiation, and great service! More
I have had terrific service each time that I’ve brought in my Honda. It’s difficult to find a dealership that not only seems to know what they’re doing but also makes you feel that they care. All of the em in my Honda. It’s difficult to find a dealership that not only seems to know what they’re doing but also makes you feel that they care. All of the employees that I’ve met have been not only courteous but knowledgeable and friendly. I’m so glad to have found Courtesy Honda. More
Great service, fast and reliable! !!Always courteous, clean and watch out for their customers . The lobby helps make the wait easier. !!Always courteous, clean and watch out for their customers . The lobby helps make the wait easier. More