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Courtesy Palm Harbor Honda
Palm Harbor, FL
619 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 12, 2024
We worked with Jackie and James to purchase our new pilot. It was a seamless process and they were both willing to work with us to make sure we walked away comfortable and happy with our decision! pilot. It was a seamless process and they were both willing to work with us to make sure we walked away comfortable and happy with our decision! More
by Meganmelton916
Employees Worked With
James Holsten, Jackie Panettiere
June 11, 2024
They lied to me three times. 1. Brought back agreement with $20 extra slipped in 2. Told me they paid my car tag an charged me extra for it. They did not. Talked to tax collec 1. Brought back agreement with $20 extra slipped in 2. Told me they paid my car tag an charged me extra for it. They did not. Talked to tax collector 2 days after they claimed they paid. 3. When I confronted them about this, they continued to insist they paid it, even after I’d paid it myself. Obviously me catching them in this lie aggravated them. 4. As I was trying to explain this to them, business manager, Rachel True who I was speaking to, told her coworker, “what a xxxxx” referring to me as she hung up the phone. I told her I heard her and was recording the call. 5. Got a call from her boss later and they told me they’d be sending me $350 to cover the car tag and part of my first payment the next day. 6. They called us in to resign our contract because we missed an initial. I told them at that time I didn’t believe they’d actually send the money they promised. They swore to me repeatedly they would. 7. Two weeks later and I’ve received absolutely nothing. 8. Additionally, they charged us for the cat tag I’d already paid for myself in our new contract, something Taylor told me was illegal for them to do. More
by Diana
Employees Worked With
Rachel True was the gal who called me a B when I told them they charged me for my tag renewal after I’d already paid it. Ron warden offered me $350 to help repay me for the car tag and to get me to not say anything about Rachel true calling me a B. , Mark Boqoter, James Holsten, Sandra Youngman
June 04, 2024
Waiting for your vehicle to be serviced is easy with the great amenities offered to customers (comfortable seating, AC, snacks and beverages). great amenities offered to customers (comfortable seating, AC, snacks and beverages). More
by MyCarCare
Employees Worked With
Johnny Cabezudo, Service Rep.
June 04, 2024
Jackie was great and very helpful. We purchase 3 SUV's with cash. We wanted to use Jackie, but we were ask to use another sales person. And he is not listed in the sales dept. list. We purchase 3 SUV's with cash. We wanted to use Jackie, but we were ask to use another sales person. And he is not listed in the sales dept. list. No one ever called us back, it took forever to get anything done. The only time anything got done we call Jackie. We sign the title over to them and it sat on someone's deck for days. They issued 2 license plates on the same vehicle. The turnover is big at this dealer. If you are lucky to get Jackie she is great and very helpful. Not like the others. We will never buy from them again. More
by lisaloun122
Employees Worked With
Mark Boqoter, James Holsten, Jackie Panettiere
May 27, 2024
Great customer service! Our salesperson Sandi Youngman is so helpful! The showroom is so clean and everyone is so friendly and professional. Our salesperson Sandi Youngman is so helpful! The showroom is so clean and everyone is so friendly and professional. More
by EWholey
Employees Worked With
James Holsten, Sandra Youngman
