
Courtesy Palm Harbor Honda
Palm Harbor, FL
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Back in April 2024 this service center recommended a brake and transmission flush due to the mileage. I keep up with what is needed and I informed them that these services were completed by them alread brake and transmission flush due to the mileage. I keep up with what is needed and I informed them that these services were completed by them already. Wasn’t happy that they tried to sell this to me again. I was notified by management that next visit I could get a free service. Oil change was agreed upon. I returned recently for the free oil change and they tried to say I needed the same flush service again. I informed the agent and they realized it happened again. Obviously this happens a lot. I hope people stay on top of their service history so they won’t have something done that wasn’t needed. I was really hoping this was not going to happen again, especially consecutive service visits. More
Sales person was wonderful and manager was wonderful. It took -3 1/2 hours after the deal was done to get to finance and the finance person was rude and actually accused me of being rude because by now i It took -3 1/2 hours after the deal was done to get to finance and the finance person was rude and actually accused me of being rude because by now it was 6:00 and we had been there sitting waiting for him since about 2 in the afternoon. We had an out the door price and had the check written hours ago and he asked for a credit card for another $229 not a big deal but slowed the process even more. I have to say the salesman was very apologetic and the manager came to see us again. Whether it’s lack of employees that caused the delay it was not a good experience. We came in knowing what we wanted and picked the car immediately no test drive as we have had Honda Ofysseys in the past and hoped to be out much quicker. More
Everyone I dealt with was very helpful. No surprises with any pricing. The only negative was a bad interest rate for a small loan with very high credit No surprises with any pricing. The only negative was a bad interest rate for a small loan with very high credit More
Justin is the BEST service advisor. He is very personable and always forthcoming regarding recommendations. It is always a pleasure to come to Palm Harbor service. Plus…their coffee is He is very personable and always forthcoming regarding recommendations. It is always a pleasure to come to Palm Harbor service. Plus…their coffee is AMAZING!!! :) More
Service advisor listens and understands what the needs are. Nick is always professional and goes above and beyond to meet a customers needs are. Nick is always professional and goes above and beyond to meet a customers needs More
Everyone is welcoming and professional! Nick is awesome and takes great care of us. The dealership is the nicest one I’ve ever seen. I highly recommend Palm Harbor Honda to all my friends! Nick is awesome and takes great care of us. The dealership is the nicest one I’ve ever seen. I highly recommend Palm Harbor Honda to all my friends! More