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Courtesy Palm Harbor Honda

Palm Harbor, FL

4.8
616 Reviews

31975 US Highway 19 N

Palm Harbor, FL

34684

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Showing 616 reviews

October 23, 2024

Go to Courtesy Palm Harbor Honda and ask for Sandra Youngman. She was absolutely great! She helped me buy one car and two days later it was declared a total loss due to Hurricane Helene! She then help More

by SueCal60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Youngman
October 23, 2024

Not sure if auto was checked for flood damage. Called and was told mechanic would call. Never happened More

by Crown
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Holsten
Oct 26, 2024 -

Courtesy Palm Harbor Honda responded

Crown, Thank you for bringing this to our attention, and we sincerely apologize for the lack of follow-up regarding your inquiry about flood damage. We understand how important it is to have peace of mind about your vehicle’s condition, and we are sorry for falling short in our communication. We take your concerns seriously and want to ensure that your vehicle receives the proper attention it deserves. We would like to speak with you further, if you would please contact me at your convenience. Brett Starling, General Manager, 727-772-5005

Oct 26, 2024 -

Crown responded

Jared Pryor, your Service Director, contacted me and the matter is being addressed. I am working with him and my insurance company to resolve this issue. Earlier this year I had the worst experience in my lifetime of purchasing a vehicle outside of a dealership. I would not recommend that to anyone. Your quick response and solution has restored my confidence in customer relations as we move forward on this issue. The Service Work that was performed on my initial appointment was timely and professional.

October 22, 2024

I rely on Ms. Tracy Korfias to QB implementation of proper address of my vehicle needs. She represents Courtesy Palm Harbor Honda (and me) very well. More

by MDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Korfias
October 21, 2024

I had an appointment to remove a screw and repair my tire. They got my car in quickly and determined that the screw did not penetrate the tire. There was no charge. More

by T.heb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
October 21, 2024

This is a clean and well organized operation. I set up the appointment, brought the car in and the maintenance was done. There wasn't any surprises. More

by kmdmdd2230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance department
October 21, 2024

We have bought 2 cars from them this year. They are the best. Go above and beyond. More

by Missmarilyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Jackie Panettiere
October 21, 2024

The service, appointments and customer service were very courteous and pleasant. I bought my car here. More

by Djimdrysdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
October 20, 2024

High Level of Integrity, Goes up and beyond to meet customers needs!! Pleasure to Deal with! More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Perkins
October 20, 2024

Everyone is great, I wouldn’t take my car anywhere else. Facility is clean and inviting. Service is the best, people are friendly and knowledgeable. More

by Gkezorm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Murray, Don Carrube , James Holsten, Sandra Youngman
October 20, 2024

Exceptional service department. I recommend working with Tracey who is capable, friendly and trustworthy. Well run operation. More

by bcnewhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey
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