Courtesy Mitsubishi - Service Center

I want to tell you how much I appreciated your staff on Saturday February 1, 2020. I was heading to Connecticut from Cape Cod on a weekend away when I ran over a piece of metal on the highway that I could Saturday February 1, 2020. I was heading to Connecticut from Cape Cod on a weekend away when I ran over a piece of metal on the highway that I could not avoid. I drove off the highway in a panic only to be relieved to find your dealership. Your Service Advisor Paul was kind, understanding, and was able to have my tire replaced and I was back on the road a little over an hour. Thank you for having an amazing staff. It made for a better second half of my trip. More

The service department can’t be beat!! They truly care about your car and explain what’s wrong in terms anyone could understand. Highly recommend! about your car and explain what’s wrong in terms anyone could understand. Highly recommend! More

Went in for service. They took the car in immediately and had the job completed in the time they said it would be done. Thank you Bill and Paul! had the job completed in the time they said it would be done. Thank you Bill and Paul! More

great service it took no time and they worked on my car when they said they would it cost me nothing, not a dime. I had coffee while I waited and my car was done in it took no time and they worked on my car when they said they would it cost me nothing, not a dime. I had coffee while I waited and my car was done in less than a hour More

Great place, & it was my first time ! Paul had great customer service. Malik recommended to this courtesy. He was very helpful and took care of the issues with my car ! customer service. Malik recommended to this courtesy. He was very helpful and took care of the issues with my car ! More

Paul was not there Bill was running the Front. He was yelling at tech guys complaining about customers on phone and was upset the fact i was a walk-in told me that I am supposed to make an appointment fo yelling at tech guys complaining about customers on phone and was upset the fact i was a walk-in told me that I am supposed to make an appointment for my oil change that the service center is very busy after a holiday. ( like I am supposed to know that ) I told him I was never told I had to have an appointment. He said i was going to be there for awhile and this is the reason we have policys. I waited about an hour no big deal I was thankful i was taken in i work a very busy schedule. He is checking people out and going over what was done and what needed to be done and then letting them know that there car wash being washed and should be right out. When it came to me he handed me my papers and said you might want to start thinking about getting tires for that car. I said ok walked out and had to look for my car no car wash no vac nothing. I have never had a bad experience at the service center until now. Paul is wonderful you never see him get upset and he is so helpful I think you have the wrong guy for a manager or he should take lessons from paul on how to act towards customers. Even when i came in on a day that was busy and didn't make an appointment paul was very friendly and told me it would be less wait and easier on me if I could make an appointment its faster and you wont have to wait around for long. I. Told him i would try but I am an on call health care provider so its hard. I never do theses and complain but Bill was very unprofessional and he made me any ways feel anxiety not sure about the rest of the people in room but some of there expressions were of shock on how he was yelling running around punching keys on the key board hard and some of the comments he was making. I am sorry but he need s training on how to act like a professional. Do you have cameras and audio is so watch them you would be embarrassed that he is a manager of yours. I had to give one star to pull up his name but i give none More

Best service ever Makes you feel like family. Kind, friendly, courteous and caring people. Explain thoroughly what needs to be done or what was done and with a smile. Makes you feel like family. Kind, friendly, courteous and caring people. Explain thoroughly what needs to be done or what was done and with a smile. More

Excellent Service Service is exceptional! I can always get an appointment that is convenient when taking my vehicle in for routine service and they are happy to check o Service is exceptional! I can always get an appointment that is convenient when taking my vehicle in for routine service and they are happy to check out any problems I may be encountering. Was having an issue with a tire keeping air and they discovered a nail and had no problem plugging it for me. Great team of mechanics! More

Great customer service Paul is personable and knowledgable about cars. He explains the situation with your car in a caring manner. The technicians are friendly and get the j Paul is personable and knowledgable about cars. He explains the situation with your car in a caring manner. The technicians are friendly and get the job done well. More

100% customer service from Paul 🙂 Paul, the man that runs the frontend of the service department is #1. And he is why I stay there !!! Wish more people were just like him ! Paul, the man that runs the frontend of the service department is #1. And he is why I stay there !!! Wish more people were just like him ! More