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Courtesy Mitsubishi

Attleboro, MA

Overview
Employees
Reviews
Vehicles
4.5
1,700 Reviews
We here at COURTESY MITSUBISHI-MA pride ourselves on delivering the best customer service and dealership experience to Mitsubishi drivers throughout Attleboro, Brockton, Cranston, North Providence, Pawtucket and Providence. With our commitment to excellence and vast automotive expertise, it’s clear that you’ve found the perfect place to test drive, finance and service your car!
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1060 Washington Street

Attleboro, MA

02703

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Showing 1,700 reviews

October 21, 2025

Unprofessional salesman. Honestly most hassle I’ve ever had with a used car dealership. Poor More

by Ray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Miguel
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Oct 25, 2025 -

Courtesy Mitsubishi responded

Thank you for bringing this to our attention, Ray, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 20, 2025

I paid for the inspection ticker when I got there the inspection was not ready. I had to go to do it for myself. With my own money. Now I am not sure when I will get my money back. Sale man is suppos More

by Tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeffery Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Pires
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Courtesy Mitsubishi responded

We're sorry to hear about your experience, Tom, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. TOM, please send us the receipt so we can reimburse you and sorry for the inconvenience.

October 19, 2025

The men were very nice and helpful with what I needed. I recommend Courtesy as the place to go! More

by None25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Milheiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2025 -

Courtesy Mitsubishi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Courtesy Mitsubishi. We look forward to having you as one of our valued customers for many more years to come!

October 17, 2025

Very good customer service/ determined to make customer happy got me in a car the same day! More

by Brionna Boisclair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Macedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2025 -

Courtesy Mitsubishi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Courtesy Mitsubishi.

October 16, 2025

I was there for my complimentary Oil change. I bought a pre owned car there a few months ago. The people at the service desk were friendly and polite. I have purchased there before. Good More

by Gerry
Recommend Dealer
Yes
Employees Worked With
Dan Milheiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio Moretti
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Oct 16, 2025 -

Courtesy Mitsubishi responded

Thanks for sharing about your experience with Courtesy Mitsubishi. We appreciate your business and hope to see you again soon!

October 14, 2025

I went in for a oil changed with in 30 min I was out fast and easy More

by tonymachado63
Recommend Dealer
Yes
Employees Worked With
Brandon Soares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Soares
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Oct 14, 2025 -

Courtesy Mitsubishi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 12, 2025

Everyone at Courtesy is always so helpful and efficient. Service is always done in a timely fashion. More

by JACKMACK1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Soares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2025 -

Courtesy Mitsubishi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 11, 2025

I've been going here since I had my Mitsubishi 2002 galant and now with my Hyundai 2016 Elantra....23 years They have always treated me well all the times of my visits. More

by dmonigan15
Recommend Dealer
Yes
Employees Worked With
Daniel Milheiro
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Oct 11, 2025 -

Courtesy Mitsubishi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 10, 2025

I typically really like dealing with this service center so I’m hoping it was just an off day. I waited a while before any one acknowledged I was there. I picked up my car for the reason I brought it in, ma More

by emilyiacovelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2025 -

Courtesy Mitsubishi responded

Emily, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Dec 19, 2025 -

emilyiacovelli responded

I gave a second chance and I have to say BEWARE! I am incredibly disappointed with this place. In the past it was fantastic. Now, it’s just like every other service station connected with a dealership. They have given me the runaround twice now and I was willing to give them the benefit of the doubt, but now I’m just mad. First, I brought my car in due to the check engine light being on. I picked it up and the lights still on. They say it wasn’t on for them. Fine, benefit of the doubt. I then make another appointment online, drop my car off the night before the appointment, put the keys in an envelope with a note in the drop box. The next day, my husband called towards the end of the day since we hadn’t heard back. They knew nothing about the car and put my husband on hold. He waited for 7 minutes and then called back with no answer. I called back the next morning and was told there was no appointment and they couldn’t take my car for a diagnostic for a couple of weeks, but they could do an oil change. No appointment? Fine, things happen, but they were really going to make me wait “a few weeks” when they already had my car, no apology for the mix up at all. So I said yes to the oil change. Again, no call by the end of the day. I call and ask if the oil change was done. Nope! Ok fine, I told them I needed the car and asked if they could please lock the keys in the car so I could pick it up. They assured me they would do this and I could pick it up anytime. I then drive the 40 minutes (we bought the car here and have liked the service so it was worth the drive) to pick up my car and the keys aren’t anywhere to be seen. Now, I’m fairly certain they lost my keys and even if they didn’t I have to go back there again to get them. I will update if I get a satisfactory response. It’s unfortunate this place has gone down hill so quickly.

Dec 30, 2025 -

emilyiacovelli responded

UPDATE: Peter at Courtesy reached out and then when I called the next morning he immediately got on the phone with me. We ended up having a few phone conversations. He was apologetic, helpful, and wanted to make things right. Peter made sure the missing key was located, then we scheduled a time for my car to go in. He did not want to inconvenience me further so he had someone from the shop come to my house pick up the car, leave me a rental, deal with the issues, give it the inspection sticker, and then drive the car back. They also filled the gas tank! Peter then called again to make sure everything was all set. The two drivers were also kind and professional. They both updated me with there arrival times and the drop off gentleman explained what was done to the car. They did this the week of Christmas, so I'm sure with staff probably on vacation it was no small fete getting it in and sending drivers. I have to say it was a super frustrating experience, but Peter made sure I ended up walking away from it happy. It ended up being excellent customer service.

October 10, 2025

Great place to go for cars needs Very professional et they doing a good job Always a pleasure going there More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Milheiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Soares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Crisostomi, Emilio Moretti
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Oct 10, 2025 -

Courtesy Mitsubishi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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