Courtesy Kia
Mesa, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 219 reviews
Worst dealership I've ever been to ,they lie Right To your face and smile when there cheating you These people have no morals , could careless if you get good service they just want that 5⭐️ Rating on your face and smile when there cheating you These people have no morals , could careless if you get good service they just want that 5⭐️ Rating on the BBB They only have a 3.2 Rating. Never do business with courtesy kia there liers,cheaters and they could care less about there customers. More
There is a great dealership super clean, very efficient. They will help you with your Kia and give you recommendations on things you need to do. They will help you with your Kia and give you recommendations on things you need to do. More
I don't often leave reviews but in this case I must. My husband and I have been trying to get a Kia Sportage hybrid 2023 in a particular trim since February, and have had nothing but a horrendous custom My husband and I have been trying to get a Kia Sportage hybrid 2023 in a particular trim since February, and have had nothing but a horrendous customer service experience. We have been ignored when we have called, have not received calls back, have been given false promises regarding ordering the vehicle of interest to us, outright lied to, harangued to try and persuade us to get a different vehicle, and when we have tried to contact the manager, were told this person is "indisposed" and never received a call back despite repeat attempts to contact him/her. If this is how this dealership treats their customers, I would hate to think how they will fail to take care of any necessary maintenance, etc. Do yourself a favor and don't waste your time here as we have. We have been more than patient, and are done giving them the benefit of the doubt. More
Worst dealership experience I’ve ever had. Sold me an Infiniti QX30 with 31K miles and it needs $3500 in repairs within the first 50 days of me having the car. Dealership refuses to make repai Sold me an Infiniti QX30 with 31K miles and it needs $3500 in repairs within the first 50 days of me having the car. Dealership refuses to make repairs of assist in resolving this issue. Way to go, KIA. You suck. More
Fantastic team that helped me find the perfect vehicle. .. Sportage! Fantastic service by Austin Bacon! I know I can trust him. I have become a Kia fan! Linda Williams .. Sportage! Fantastic service by Austin Bacon! I know I can trust him. I have become a Kia fan! Linda Williams More
Very pleasant to work with Donovan. Was very professional and got me rides to home and back to the dealership. Was very professional and got me rides to home and back to the dealership. More
I tried for 2 weeks to purchase a care from Courtesy Kia. Katelyn was the first rep I dealt with, I was out of town when she reached out to me and I asked that she contact me on Sunday upon my return. No con Katelyn was the first rep I dealt with, I was out of town when she reached out to me and I asked that she contact me on Sunday upon my return. No contact Sunday or Monday so I responded to her text and sent 3 email responses to which I never got a reply. I then did another inquiry, Jorge responded. I submitted and offer with the price if they removed all of the dealership add-ons. He declined my offer but instead of asking if I was still interested he thanked me and said he was sorry he could not help then sent a much cheaper vehicle that he said was in my budget. First of all he had no idea what my budget was and I told him I was paying cash so for him to assume that was quite irritating. After Jorge, I chatted in using the chat feature online. I asked for an appointment with Andy, told them I was interested and would like to get the paperwork started so I could come in and pick up the following day. He or anyone else, for that matter responded that day so I drove to the dealership the following day. I was greeted by yet another salesperson, he did not give me a card (I think his name was Chris?) and only took my name and number and said he would call later in the day. 4 days later and I still am waiting. I guess Courtesy Kia does not like selling cars? I went to Right Toyota and had a great experience, they had what I wanted and the whole process was done within 2 hours. More