Courtesy Kia

Your employee Michael Hedgpeth , always treats me with courtesy and is a super attendant..Explains everything I need and gets me on my ways promised. Please give him an ATTABOY ! courtesy and is a super attendant..Explains everything I need and gets me on my ways promised. Please give him an ATTABOY ! More

Purchased our 26 Kia Sportage Hybrid Plug in from Tim Garrett on March 4, 2026, who did a wonderful job. When we went to Finance and worked with Chris, who has left the company and moved back to Washingt Garrett on March 4, 2026, who did a wonderful job. When we went to Finance and worked with Chris, who has left the company and moved back to Washington state, having had KIA warranty on our last KIA we wanted a warranty again. During the process we asked how much it would increase our payment and was told about $30.00. He never said it wasn't a KIA warranty, as it turned out to be with Insura Warranty co., a company like Car Shield. Needless to say, it increased the payment much more than $30.00. Also, the co-pay for any service was $100.00 per item and some sections of the warranty you couldn't cancel for a refund. When I tried to cancel the parts of the warranty that I could, I was told it should take 2-4 weeks or longer for it to be refunded. After 3 weeks I called INSURA to find the status of the refund and was told they hadn't received the cancellation request yet. Sent an email to the finance director, Wendy, with info on who taken my cancellation request, date it was submitted. Wendy resubmitted the cancellation request and it was cancelled July 20. I called Insura warranty co. I called INSURA warranty co. back on July 31 and was told the refund department takes a while and I should receive my refund by September 1st and to call back if I hadn't. If you are thinking of purchasing a warranty, write down the payment amount when you start and ask for the new payment amount after each section of the warranty to ensure it still stays within your budget before accepting it or just go to a KIA dealer that offers the KIA warranty. More

Wanted to thank Zach, he is an awesome salesman. As soon as he new we were in the market for a new vehicle he called and asked what we were looking for and quickly sent pics and video on what the de As soon as he new we were in the market for a new vehicle he called and asked what we were looking for and quickly sent pics and video on what the dealer had available. Upon driving up to dealership met us and showed us the vehicle we wanted, then my wife changed her mind on the color to the panther metal matt which is a very popular color and Zach made it happen for us. He is very knowledgeable on the features the car has, was very professional and courteous. Also thanks to Danielle for the help on the financial end. What a team!Thank u both for all your help, it was a pleasure!! More

I can’t thank Joe Piza enough for his valuable service and commitment to obtain the best deal possible for me. He was wonderful and delivered 200% for me. and commitment to obtain the best deal possible for me. He was wonderful and delivered 200% for me. More

The sales agents are genuine, honest and helpful. The service personnel - especially Josh - try their hardest to take care of you. This whole dealership is top notch. The service personnel - especially Josh - try their hardest to take care of you. This whole dealership is top notch. More

Unless the price is right, avoid this dealer like the plague! It will be difficult to break through the electronic answering system. You will get tired of hearing a long story about "being family owned plague! It will be difficult to break through the electronic answering system. You will get tired of hearing a long story about "being family owned & operated since 1955." Phone calls will not be returned. Once the ink is dry on the sales contract don't expect the slightest empathy or basic courtesy which the dealer ironically deploys as its moniker & eponymous Name on the door. Byers beware & be forewarned. More

Terrible experience with both sales and service! ! Shady sales tactics were used and the service dept. is no better!! ! Shady sales tactics were used and the service dept. is no better!! More

Liz and Ian were extremely helpful when I visited this location. They talked me through every step and found me the perfect car! location. They talked me through every step and found me the perfect car! More

We recently purchased our vehicle through the dealership’s internet sales department, and we couldn’t be happier with the process. From the very first email, Tim was prompt, friendly, and incredi dealership’s internet sales department, and we couldn’t be happier with the process. From the very first email, Tim was prompt, friendly, and incredibly knowledgeable. He answered all our questions in detail, provided clear pricing with no hidden surprises, and even sent me personalized photos and videos of the car we were interested in. We did not feel pressured. We encountered only warm, hospitable staff who greeted us with genuine friendliness. Once again, thank you for your outstanding service, Tim and for making our purchasing experience a truly enjoyable one!!! More

Amazing experience. They answered all of my questions, and gave me an amazing deal without making me feel pressured. The GM, Chuck Weesner, went out of his way to make s They answered all of my questions, and gave me an amazing deal without making me feel pressured. The GM, Chuck Weesner, went out of his way to make sure we were being taken care of and happy with our experience. I would recommend this dealership to anyone in the market for a new vehicle! More