Courtesy Kia

Donovan at courtesy kia got me in and out for my oil change 100% satisfied change 100% satisfied More

Gary is one of the most professional and genuine salesmen I’ve worked with in all my car purchasing days. He listened to our desires, our mishaps with previous experiences, the wants and must haves. We felt I’ve worked with in all my car purchasing days. He listened to our desires, our mishaps with previous experiences, the wants and must haves. We felt heard and valued after we left the dealership the first night even though we couldn’t reach an agreement. He his persistence and drive fueled him to continue seeking ways to make a deal. The next day we received a call from our favorite sales guy with good news that solidified the deal. We highly recommend him to anyone. He handled is with care and would know he would do the same for you and your family members. Seriously Phenomenal Job Gary!! When I’m ready to get rid of my Tesla I will give you a call for that EV6. Thank you Sir as I tip my hat you!! More

I have had a horrible experience with this dealership. Purchased brand new 2023 Kia Forte Gt- within 8 months, smoke coming out of AC vents, Navigation errors, melting center console, Charging plate does Purchased brand new 2023 Kia Forte Gt- within 8 months, smoke coming out of AC vents, Navigation errors, melting center console, Charging plate does not work, then check engine light ( misfiring on 4 cylinders) they tow it in and have had it 8 days now, I am told they cannot find issue for check engine light and misfiring, ordered charging plate and gear shift housing, cannot find issue on navigation saying wrong way on repeat, told smoke is coming out of ac vents due to dirty cabin filter pfffttt come on. No answers on check engine light and misfiring and asked to pick it up. Tried reaching Austin for last 2 days and cannot. This is a joke! Placed corporate complaint and Spoke to service manager Shane all whom gave me the same run around. How is I DONT KNOW an acceptable answer? If this car was your wife's driving around your children I am sure you would not accept IDK from the mechanic! Figure out the issue and fix the brand new car! More

Amazing experience. Chance in finance was super helpful and answered all of our questions professionally Chance in finance was super helpful and answered all of our questions professionally More

Top notch service department. They are honest and put the customer fist. My service rep, David, does a great job communicating and keeping me informed of the status of my repair. They are honest and put the customer fist. My service rep, David, does a great job communicating and keeping me informed of the status of my repair. More

Donovan gave amazing customer service. .very professional and extremely helpful with everything! Great communication Saw the need and gave honest feedback in a professional way! .very professional and extremely helpful with everything! Great communication Saw the need and gave honest feedback in a professional way! More

Initially, I had some issues with my vehicle purchase. But eventually between myself, Michael Sanchez, and Steve, we were able to resolve all of my issues. Legally, this dealership did not HAVE to help me But eventually between myself, Michael Sanchez, and Steve, we were able to resolve all of my issues. Legally, this dealership did not HAVE to help me - but they did. So, for that I thank everyone at Courtesy Kia. :) More

Staff is always very chipper and welcoming. Great service and always completed early and done right. Great service and always completed early and done right. More

This is the first time that I found a non-pushy, respectful, friendly and very Knowledgeable sales person who is totally dedicated his time to assist in the purchase of a 2023 Kia Sportage Hybrid, t respectful, friendly and very Knowledgeable sales person who is totally dedicated his time to assist in the purchase of a 2023 Kia Sportage Hybrid, the exercise was enjoyable, when most of the times is "buying a car is a headache", not with salesman Alex Barrera, I highly recommend him and will be sending clients and friends his way. Thank you, Alex, for a great experience. More

I HAVE A 2021 TELLURIDE ,15,000 MILES RUNS ,AND RIDES EXCELLENT.MY PROBLEM IS THE SERVICE, GAS COVER DOOR FELL OFF ON IT,S OWN,NO PROBLEM TOOK IT IN ,SHORT STORY MONTH AND A HALF, I THOUGHT THAT WAS RATH EXCELLENT.MY PROBLEM IS THE SERVICE, GAS COVER DOOR FELL OFF ON IT,S OWN,NO PROBLEM TOOK IT IN ,SHORT STORY MONTH AND A HALF, I THOUGHT THAT WAS RATHER LONG,BUT ANYWAY EXCEPTED THAT,I HAD TO KEEP CALLING THREE TIMES EVERY TIME I GOT STILL WAITING TO GET IT PAINTED,STILL OK! I WAS INTHE NEIGBORHOOD AND STOPPED BY! I WAS TOLD IT,S HERE,BUT I NEVER RECIEVED ANY CALLS OR TEXT!!! SERVICE GUY NO LONGER THEIR,BALL WAS DROPPED!WHAT IF I DID,NT STOP BY, CAN,T COMPREHEND!!!! THANK YOU! PREVIOUS SUN ROOF ! COMPLAINT! More