Courtesy Kia

Our experience went from low to an extreme high Thanks More

Left my car overnight with Russ Palermo to fix the Uvo system. 1st day I was not updated on the progress and left a message for him to call me back...no response. 2nd day again he did not answer the phone system. 1st day I was not updated on the progress and left a message for him to call me back...no response. 2nd day again he did not answer the phone so I left a new message for callback....again no response. so I tried to contact the service manager, Christian Bazan...no answer...left a callback request but never heard from him. Finally at the end of the 2nd day I was desperate because I needed my car to pickup a family member from the airport (I did not have a loaner) Once again Russ Palermo's line went straight to voice mail. At this point I called and asked for the general manager, upon explaining to the operator that I had been unable to contact anyone in the service department for 2 days, and it's not like they are overwhelmed with service. I have not seen very many cars there for service and now I think I know why! Russ finally picked up the line and I was able to get my car just in time to pick up my party at the airport. After all this I was told they were still waiting to here back from KIA tech line for the procedure to fix my car...so nothing was done to fix it! This was the worst experience I ever had with dealer auto service. More

Buying a car from Andrew was a great experience! It was very easy and simple and he got me the car I wanted! Great customer service! very easy and simple and he got me the car I wanted! Great customer service! More

They were very attentive and met all our needs for purchasing a new car during this time. purchasing a new car during this time. More

Andrew was very professional and very helpful.I would Andrew was very professional and very helpful. I would highly recommend this dealership!! What a great buying experiance. Everyone goes above and bey Andrew was very professional and very helpful. I would highly recommend this dealership!! What a great buying experiance. Everyone goes above and beyond in helping and explaining everything you need to know. Very happy with my vehicle. They are so helpful even after you purchase the vehicle from them. I recommend them and will continue for all my vehicle service needs. More

I went in looking for a used car back in June and Andrew made his way to me right away to help out. I walked out with a brand new 2021 Kia Forte all thanks to Andrew and his willingness to help me walk out made his way to me right away to help out. I walked out with a brand new 2021 Kia Forte all thanks to Andrew and his willingness to help me walk out with my new car. Our experience at Courtesy Kia was amazing from beginning to end and had us laughing the whole time. If you ever make your way to Courtesy Kia, Andrew is your guy! Thanks for everything Andrew! More than happy with my purchase! More

Awesome worked with me and got the payment I wanted easy to work with! Thanks! to work with! Thanks! More

Transaction was straight forward and super easy. Andrew was very approachable and fun to work with. was very approachable and fun to work with. More

Andrew was great to us when we came in to buy our new Kia. He was professional and polite. Kia. He was professional and polite. More

Absolutely awesome, very patient and worked incredibly hard to make me satisfied as a customer and to get me the monthly payment I wanted! hard to make me satisfied as a customer and to get me the monthly payment I wanted! More