Courtesy Kia
Mesa, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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We decided to look at the EV6 and approached Courtesy Kia. The problem is the first sales person wrote down $5900 next to the invoice price and told us if we signed an order it would not go away. He ca Kia. The problem is the first sales person wrote down $5900 next to the invoice price and told us if we signed an order it would not go away. He called it a "marketplace adjustment" but never explained exactly what it was. The next salesperson circled the invoice price and made me sign next to it to confirm the order. He wrote $5900 under my signature but again never explained what it was. The sales manager came over and introduced himself but again never explain what the $5900 was for. I called to confirm the $5900 was a discount off the invoice, it wasn't. I canceled the order with the general manager after he offered me a 3.3% discount. If this dealership was honest, they would explain the $5900 is additional dealer profit and put it on the invoice as such. Because of high demand, the KIA dealers can get more profit and not discount the EV6 but add additional profit. I understand this approach but will not do business with a KIA dealership that is dishonest and unprofessional. They are obviously afraid and embarrassed to discuss this subject. This approach to pricing brings the KIA EV6 to over the price of a Tesla Model 3. My purchase decision was made easy by my interaction with Courtesy Kia. More
The staff are always kind and helpful! I recommend them to anyone looking for a great place to get a car or car service. Austin Bacon took care of checking me in this morning. Ozzy is the I recommend them to anyone looking for a great place to get a car or car service. Austin Bacon took care of checking me in this morning. Ozzy is the technician working on my car. They always do a thorough job inspecting the vehicle and recommending things that need to be addressed. More
The salesman,Chey, was fabulous. Finance was extremely high pressure to purchase overpriced extended warranties, seemed like we wouldn't be able to leave without purchasing them. I Finance was extremely high pressure to purchase overpriced extended warranties, seemed like we wouldn't be able to leave without purchasing them. I eventually caved and now am stuck with a a huge amount of extra financing for warranties I welli never use. More
Austen Bacon greeted us. Very friendly and helpful. Nice waiting area. Estimate of cost and time to wait accurate. Very friendly and helpful. Nice waiting area. Estimate of cost and time to wait accurate. More
Very fast professional service! Friendly helpful service advisors. Only thing they could do to improve is to make suggestions of services that should be done on their vehicle on the Friendly helpful service advisors. Only thing they could do to improve is to make suggestions of services that should be done on their vehicle on the next visit or things that they found wrong with a vehicle that should be fixed when they have the time and money to do so— preventative maintenance. Customers appreciate this. More
STEALERSHIP! ! BEWARE!! QUOTE for new catalytic converter $2940. Had on oem part ($463) installed for $1083 out the door. I can't believe they can give you a quot ! BEWARE!! QUOTE for new catalytic converter $2940. Had on oem part ($463) installed for $1083 out the door. I can't believe they can give you a quote like that with a straight face! Shop around DO NOT USE THIS SERVICE CENTER! SHOP ELSEWHERE AND SAVE $$ More
I was so incredibly please with our experience at Courtesy Kia in Mes AZ l. Everyone from the sales person Louis Carcan to the rest of the staff and the finance department. Everyone needs to get thei Courtesy Kia in Mes AZ l. Everyone from the sales person Louis Carcan to the rest of the staff and the finance department. Everyone needs to get their car at Courtesy Kia. I love my new 2022 Kia Seltos and where I bought it! More
Really nice service guys here! There was a greeter who directed me where to go. The guys inside were very pleasant and acted like they enjoy their job. There was a greeter who directed me where to go. The guys inside were very pleasant and acted like they enjoy their job. More
I had concerns about my brakes after buying a Jeep here. Justin was totally on top of it. He addressed my concerns and went above and beyond to make sure my brakes were taken care of and I was comfortable. Justin was totally on top of it. He addressed my concerns and went above and beyond to make sure my brakes were taken care of and I was comfortable. It's really hard to find good service these days. Consider it found!! Thanks Justin!! More