Courtesy Kia
Mesa, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 215 reviews
Denny was patience, kind, and really listened to all of my needs for making my first purchase on a car! He also put up with my crazy family. Super thankful for the positive experience working with Denny an my needs for making my first purchase on a car! He also put up with my crazy family. Super thankful for the positive experience working with Denny and would definitely recommend him :) More
I won’t buy there again. Told us the car was 21500 and sold it to us for 23668. Contacted Finance Mani after receiving emailed documents and no response. Husband went to Cour Told us the car was 21500 and sold it to us for 23668. Contacted Finance Mani after receiving emailed documents and no response. Husband went to Courtesy Kia and Marissa said it was including the tax and license which are stated after that price. Only wanted maintenance contract and slid in the service contact for 3500 dollars. Told us we would get a spare key, now Marissa says we have to pay for one. Scammers be careful!! More
I never leave reviews and did not want to leave this one. Been trying for almost 2 weeks to get the GM to return my emails, but nothing. I purchased my Kia EV6 back in early March. Had to wait for a part Been trying for almost 2 weeks to get the GM to return my emails, but nothing. I purchased my Kia EV6 back in early March. Had to wait for a part for almost 3 weeks so I could take delivery. Inconvenient, but got through it. Finally picked up my EV6 on April 1st. Had to have vehicle towed to dealership on April 3rd because the electrical system died. Now, that part will not be in until May 15th. I will have had made 2 payments by the time I get my car again. Was only able to drive it for 1 day (approximately 50 miles). They did offer to return my trade in and void the sale, but I bought a brand new car for a reason and I don't think it is unreasonable to expect it to be in tip top shape (or at a minimum driveable). Mike and Billy have really been the only bright spots in this whole ordeal. Mike and Billy get 5 stars. Unfortunately 1 star is as low as I can go on here for the GM and communication. More
We decided to look at the EV6 and approached Courtesy Kia. The problem is the first sales person wrote down $5900 next to the invoice price and told us if we signed an order it would not go away. He ca Kia. The problem is the first sales person wrote down $5900 next to the invoice price and told us if we signed an order it would not go away. He called it a "marketplace adjustment" but never explained exactly what it was. The next salesperson circled the invoice price and made me sign next to it to confirm the order. He wrote $5900 under my signature but again never explained what it was. The sales manager came over and introduced himself but again never explain what the $5900 was for. I called to confirm the $5900 was a discount off the invoice, it wasn't. I canceled the order with the general manager after he offered me a 3.3% discount. If this dealership was honest, they would explain the $5900 is additional dealer profit and put it on the invoice as such. Because of high demand, the KIA dealers can get more profit and not discount the EV6 but add additional profit. I understand this approach but will not do business with a KIA dealership that is dishonest and unprofessional. They are obviously afraid and embarrassed to discuss this subject. This approach to pricing brings the KIA EV6 to over the price of a Tesla Model 3. My purchase decision was made easy by my interaction with Courtesy Kia. More
The staff are always kind and helpful! I recommend them to anyone looking for a great place to get a car or car service. Austin Bacon took care of checking me in this morning. Ozzy is the I recommend them to anyone looking for a great place to get a car or car service. Austin Bacon took care of checking me in this morning. Ozzy is the technician working on my car. They always do a thorough job inspecting the vehicle and recommending things that need to be addressed. More
The salesman,Chey, was fabulous. Finance was extremely high pressure to purchase overpriced extended warranties, seemed like we wouldn't be able to leave without purchasing them. I Finance was extremely high pressure to purchase overpriced extended warranties, seemed like we wouldn't be able to leave without purchasing them. I eventually caved and now am stuck with a a huge amount of extra financing for warranties I welli never use. More
Austen Bacon greeted us. Very friendly and helpful. Nice waiting area. Estimate of cost and time to wait accurate. Very friendly and helpful. Nice waiting area. Estimate of cost and time to wait accurate. More