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Courtesy Kia

Mesa, AZ

4.1
199 Reviews
The team at Courtesy Kia would like to welcome you to our dealership in Mesa, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Mesa, you can always count on the professional technicians in our Kia service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Mesa count on the high-quality vehicles and services found at Courtesy Kia, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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6222 E Auto Park Dr

Mesa, AZ

85206

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Showing 199 reviews

April 10, 2022

We decided to look at the EV6 and approached Courtesy Kia. The problem is the first sales person wrote down $5900 next to the invoice price and told us if we signed an order it would not go away. He ca More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Long
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Arterberry, Andrew Tackett, Denny Lewellen
April 07, 2022

The staff are always kind and helpful! I recommend them to anyone looking for a great place to get a car or car service. Austin Bacon took care of checking me in this morning. Ozzy is the More

by danielcombs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Bacon, Robert Dodge, Chase Vasques, Nathan Fairbanks
May 11, 2022 -

Courtesy Kia responded

Hi, Courtesy KIA is very happy to have provided you with such a positive experience! And thank you for your kind remarks and 5-Stars 👍. - Your Courtesy KIA Service Team

April 04, 2022

The salesman,Chey, was fabulous. Finance was extremely high pressure to purchase overpriced extended warranties, seemed like we wouldn't be able to leave without purchasing them. I More

by salanphear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chey Free
April 01, 2022

Austen Bacon greeted us. Very friendly and helpful. Nice waiting area. Estimate of cost and time to wait accurate. More

by Cheryl Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donovan Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austen Bacon
May 11, 2022 -

Courtesy Kia responded

Hi, Courtesy KIA is very happy to have provided you with such a positive experience! And glad Austin was there to be helpful, again thank you for your kind remarks and 5-Stars 👍. - Your Courtesy KIA Service Team

March 30, 2022

Very fast professional service! Friendly helpful service advisors. Only thing they could do to improve is to make suggestions of services that should be done on their vehicle on the More

by Ferron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donovan Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

STEALERSHIP! ! BEWARE!! QUOTE for new catalytic converter $2940. Had on oem part ($463) installed for $1083 out the door. I can't believe they can give you a quot More

by Bk Greenwood
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donovan Wilkins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Courtesy Kia responded

Thank you for giving us an opportunity at Courtesy KIA to be of assistance. We are glad to read you were able to have your vehicle serviced. We do stand by our Parts pricing and Labor costs as we remain very competitive in the region within all the KIA dealerships. Overall in AZ we are the 5th highest in customer care currently out of the 12 KIA locations, and at Courtesy KIA we take pride in being reasonable with Parts pricing and Labor costs. In addition, we do warranty our labor and installed OEM parts. As for the question / comment of OEM Parts we use KIA's MSRP cost, plus the 1 hour of labor to install - which is very competitive within KIA. But again, Courtesy is happy to hear you were able to resolve you concern and our Service Manager, Christian Bazan is always available to any of our customer base and transparent concerning warranty work and costs. Very Respectfully, Chris W., Courtesy Cares Team

Mar 25, 2022 -

Bk Greenwood responded

As far as OEM parts, those are the same parts that made the engine fail!! Lol just do better! Not competitive at all. We all have the Internet. Maybe you should look up the average cost for a catalytic converter replacement. You are more than 3x the cost.

March 20, 2022

Don’t feel like they did all that they could to get me a K5 More

by Rayshawn G
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Aquino
March 16, 2022

I was so incredibly please with our experience at Courtesy Kia in Mes AZ l. Everyone from the sales person Louis Carcan to the rest of the staff and the finance department. Everyone needs to get thei More

by vab81474
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Carcamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Housh, Mychal Thompson, Christian Bazan
March 11, 2022

Really nice service guys here! There was a greeter who directed me where to go. The guys inside were very pleasant and acted like they enjoy their job. More

by hotspicegoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donovan Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Bazan
March 08, 2022

I had concerns about my brakes after buying a Jeep here. Justin was totally on top of it. He addressed my concerns and went above and beyond to make sure my brakes were taken care of and I was comfortable. More

by aliciarossperes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donovan Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lalande
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