Courtesy Hyundai
Pawtucket, RI
271 Reviews of Courtesy Hyundai
Great expierance I went to Courtesy in order to get back together with my first salesman Victor. He is an awesome representative. He listens to what you want and tries I went to Courtesy in order to get back together with my first salesman Victor. He is an awesome representative. He listens to what you want and tries his best to deliver. More
Don't say Bye, say Buy! I have been dealing with Hyundai for several years now. I am completely satisfied with their service and the professionalism of their staff. Any time I have been dealing with Hyundai for several years now. I am completely satisfied with their service and the professionalism of their staff. Any time I needed any type of service (oil change, check engine etc.) I was always told to bring it in at my convenience, or the service people would give me a time that was conducive to my work schedule if they thought it was something that needed immediate attention. My personal salesperson is Stan. Most salespeople bug you at the door, and bug you to buy but Stan never treated me like I was just another customer. This is my third purchase with Stan as my salesperson. My dad says he's a good guy, and very trustworthy and I love my dad so that's good enough for me. Overall: very satisfied! More
Very Satisfied So far the whole experience has been better than expected. I bought this car from a dealer who is approx. 1 hour from my home because of the way I wa So far the whole experience has been better than expected. I bought this car from a dealer who is approx. 1 hour from my home because of the way I was treated. I work in close proximity to the dealer but I expect to own the car longer than I work and I hope to be able to continue my relationship with Courtesy Hyundai after retirement. More
Bad sales tactics, likes to play games with customers I went to Courtesy Hyundai to test drive two cars - an Accent and an Elantra. During the test drive process, I found the salesman to be friendly and I went to Courtesy Hyundai to test drive two cars - an Accent and an Elantra. During the test drive process, I found the salesman to be friendly and helpful. Once we went inside to talk numbers, the entire process broke down. Mainly this lies in their sales tactics. Virtually every question that I asked was met by a response from the salesman that he needed to talk to his manager. Given that the manager was the one making all the decisions, and also given the fact that it was not busy at all (I believe I was the only customer present), I didn't understand why the manager didn't come and speak to me himself. They finally presented me with a somewhat vague sheet of numbers (which they would not let me take with me), and when I had some questions about the accuracy of them, I was given vague answers. Finally when Mario went back to his manager again, I followed him and decided to talk to the manger myself. The manager who was present was uninterested in coming out to talk to me and it quickly descended into an argument which resulted in me leaving. It is safe to say that while I did like the car, I would not shop at this dealership again. More
Another great experience! This is my second purchase at Courtesy Hyundai. Salesman Orlando, manager Eric and finance manager Rob were all great in assisting me. My wife also pu This is my second purchase at Courtesy Hyundai. Salesman Orlando, manager Eric and finance manager Rob were all great in assisting me. My wife also purchased a new vehicle about a month before me. This is 4 new vehicles in 3 years with Courtesy. Each purchase a pleasurable experience. More
Santa fe purchase This was the second Santa Fe for our family, so I was familiar with the car. I had talked to an internet sales person prior to coming in, so had an i This was the second Santa Fe for our family, so I was familiar with the car. I had talked to an internet sales person prior to coming in, so had an idea of what the price would be. The sales manager evaluated my trade, and agreed to the price we had discussed, so there was no additional negotiation. So far, I have been very happy with my purchase. Victor was professional and helpful throughout. More
C.S I walked into Hyundai that afternoon not knowing I was going to ride out in a brand new vehicle!!! Orlando was very helpfull with making my final deci I walked into Hyundai that afternoon not knowing I was going to ride out in a brand new vehicle!!! Orlando was very helpfull with making my final decision and has awesome customer service. THANK YOU AGAIN More
Very friendly! I purposely went to Courtesy Hyundai as I had heard some negative things about other dealerships in the area. I was very happy with my salesman, Vict I purposely went to Courtesy Hyundai as I had heard some negative things about other dealerships in the area. I was very happy with my salesman, Victor. He was real, down-to-earth, fair, and funny. Everyone else that I came in contact with was also very friendly and accommodating. I would recommend Courtesy and Victor! More
Not satisfied Hidden info to close the deal. Will not recommend to others. Would like to ask for compensation. The customer should be provided with all the info w Hidden info to close the deal. Will not recommend to others. Would like to ask for compensation. The customer should be provided with all the info which I think they didn't do it. They just put forward colorful numbers and changed them later. More
Serial Hyundai Owner I have purchased several vehicles from Courtesy and have recommended friends and family to do the same. I have worked with Eric and Stan on each deal I have purchased several vehicles from Courtesy and have recommended friends and family to do the same. I have worked with Eric and Stan on each deal. I doubt I will ever purchase another vehicle from another dealership as long as Eric and Stan are at Courtesy. Great job guys!!!! You make the experience pain free, fast and honest. More