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Courtesy Chevrolet

Phoenix, AZ

4.8
4,565 Reviews
We are a Family owned and operated business that takes pleasure in helping people find the cars, trucks, and suv's that meet their needs. The Courtesy Family is here to help, for your service, parts, new or used purchases. Our Internet team operates across the state of Arizona, as well as out of state. Did you know we are the ONLY CHEVROLET Dealership in AZ to offer NO DEALER ADD's on or NEW Chevys in stock? That's right! Our Dealer Ads are FREE Tint, GPS Device, Nitrogen and a FREE Exchange Policy. That is how important your business is to Courtesychev.com. Call now and put us to the test 602 279 3232 or email sales@courtesychev.com. Look us up on Facebook & Twitter to keep updated on the latest specials.
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1233 E. Camelback Road

Phoenix, AZ

85014

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Showing 4,565 reviews

August 03, 2022

Me agrado mucho trabajar con Roberto Romero, bien eficiente, bien preciso y muy fácil de entender. El es un excelente vendedor. Mi experiencia con el en la compra de mi nueva Silverado fue el mejor t More

by Guero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Courtesy Chevrolet responded

¡No podemos agradecerle lo suficiente por escribir esta increíble evaluacion para nuestro concesionario! Trabajamos duro para asegurarnos que nuestros clientes tengan una experiencia increíble. Fue un placer ayudarle y esperamos la oportunidad de trabajar con usted muy pronto. Sinceramente, Jessica Ogunjobi Customer Service Manager 602.798.2919

August 03, 2022

Grate experience at Courtesy Chevrolet and the great help from Roberto Romero, whenever you need a car go see him. More

by Medina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Courtesy Chevrolet responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at Courtesy Chevrolet! We appreciate the feedback and are pleased that your experience with Roberto was so positive. We look forward to seeing you again. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

August 02, 2022

Tim was very helpful and easy going. He never made us feel pressured and this made our purchase very stress free and positive. Tim is a great asset to the Courtesy team! More

by Rodriguez. V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Johnson, Tim John
Aug 02, 2022 -

Courtesy Chevrolet responded

Thank you for leaving Courtesy Chevrolet this great review! We are very happy to hear that Tim was so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

August 02, 2022

They sold my husband and me a car that has engine issues. This is the second time the check engine light has come on. The problems started within 2 weeks of purchasing a used 2017 Ford Fusion Platinum. These More

by Jgilke22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Gayton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Escobedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Montana Henson, Mark Terrazas
Aug 02, 2022 -

Courtesy Chevrolet responded

Good afternoon Jada, certainly we appreciate your business. I just posted this on Yelp to you as well. I'm assuming the Jgilke22 is you as Jada G on Yelp. But I don't see you in our customer database as either. I will continue to look for you in our system. Please do call me directly at 602-798-2978 for any support and questions. Thank you - Mark T., Service Manager Also, you can also reach Chris W., Courtesy Cares Team at 602-344-3186

Aug 02, 2022 -

Jgilke22 responded

Maybe you recognize my husband's name, Ongela. The customer service and all around service from this dealership has been terrible.

Aug 02, 2022 -

Courtesy Chevrolet responded

Jada / Ongela, we have found your contact and I am sorry you feel this way about our team. As I understand it you have a visit planned with our Service Manager Mark now. Thank you and we look forward to speaking with you in person. - Chris W., Courtesy Cares Team

August 01, 2022

We have never felt as comfortable at a car dealership as we as did today, Rafael and Eddie together as a team were amazing and got us in out we we’re not there long overall great experience keep up the goo More

by Lollytorres25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Courtesy Chevrolet responded

I sincerely thank you for going out of your way to write this review about Courtesy Chevrolet. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new car. If you have any further needs, please come back to see us. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

August 01, 2022

Kept me regularly updated on the status of my Chevy Traverse. Was ready to go once I got to the dealership and made sure I was taken care of. Would work with Tim again. More

by jason_wells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim John
Aug 02, 2022 -

Courtesy Chevrolet responded

Jason, thank you for this amazing review of your experience with Tim here at Courtesy Chevrolet! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

August 01, 2022

Great guy, what a great experience and everything was explained very well. I am highly satisfied More

by pjmadrilez94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim John
Aug 01, 2022 -

Courtesy Chevrolet responded

Thanks for the wonderful review of your recent visit to Courtesy Chevrolet. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

August 01, 2022

The worst customer service ever in the service department. Very unprofessional and no concern for the customer. Does not return phone calls. No updates on the progress of the repair. Kept the car More

by ballibrenda19
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angel Zuniga
Aug 01, 2022 -

Courtesy Chevrolet responded

Good Morning Ballibriend19, certainly appreciate your business and your feedback. Always feel free to ask for any assistance by our managers and we can provide updates, as these delays are mostly in relationship to technician shortages however we want to assist you. Courtesy is grateful for your review, we are hiring and with Technician shortages, we are always looking to hire more Technicians, and would appreciate any referrals. Again, thank you for your time. Feel free to call me directly at 602-798-2978 for any questions, and I will speak with you personally. Mark Terrazas, Service Manager

July 29, 2022

Brian helped me out with my oil change for my car was very friendly would recommend More

by Josezn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Melendez
Aug 01, 2022 -

Courtesy Chevrolet responded

Jose, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Brian does for Courtesy Chevrolet and our customers. Hope to see you again soon! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

July 29, 2022

I had a phenomenal experience at Courtesy Chevrolet! Oscar Castro made it an excellent experience! More

by Leo1000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Castro
Jul 29, 2022 -

Courtesy Chevrolet responded

Leo, we are so glad we could take care of all of your needs at Courtesy Chevrolet. Thank you for giving this feedback; we will be sure to share it with the team! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

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