Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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My wife and I didn't really know what we wanted, other than a Chevy of course. When we were greeted by Joey we knew this was going to be a good experience. Joey was not only professional, he was also funn than a Chevy of course. When we were greeted by Joey we knew this was going to be a good experience. Joey was not only professional, he was also funny, knowledgeable, and more than willing to get my wife and me exactly what we wanted in a new vehicle. Joey educated us so much in the SUV we were interested in. He walked us through all the features, and vehicle diagnostics we were inquiring about. After we made the purchase, Joey took it upon himself to help us set up our radio and help link both of our cell phones to our Bluetooth feature. Joey Myers made our car shopping very enjoyable, and very comfortable. We would definitely recommend Courtesy Chevrolet to others! More
I gave the dealer an excellent mark on all areas because they treated me well and my sales rep was great. I went through Kelleys blue book and got Eric steffes contact information. I received a reply from they treated me well and my sales rep was great. I went through Kelleys blue book and got Eric steffes contact information. I received a reply from them right away and Eric was very professional and followed up with me daily until I went to the dealership. More
We were looking for a very specific Chevy Aveo 5. We shopped online for a week and were contacted by 7 dealers vying for our business. Courtesy Chevrolet had it in stock, and it was much more than we e shopped online for a week and were contacted by 7 dealers vying for our business. Courtesy Chevrolet had it in stock, and it was much more than we expected. The staff was courteous and friendly and there was no pressure. It was a great buying experience. It was the first time we ever bought a car that the dealer didn't try to sell us what they wanted to put us in or what we qualified for. We saved a great deal of money as well. Great overall experience. Test drove, finalized paperwork and we were on the road in 3 hours. More
The sales person, Kelly Williams was friendly, very helpful in his knowledge of the product, and extremely nice and accommidating. Everyone else was the same on all levels that we delt with, from fina helpful in his knowledge of the product, and extremely nice and accommidating. Everyone else was the same on all levels that we delt with, from financing (can't remember the fellas name who did the contract)to the people we will be dealing with on return visits for adding upgrades to the Avalanche we purchased. I would recommend the dealer and sales person to anyone. More
Hello, my name is Eduardo Silva. I bought a pick-up truck about four year ago, the service that I received from Lucio was great, he was friendly and he offered me a great customer service. Two years later I about four year ago, the service that I received from Lucio was great, he was friendly and he offered me a great customer service. Two years later I returned to trade in my vehicle and Lucio's service was great, he treated me as if he knew me from years. I'm very happy with he his service. I would definitely I'll go back to Courtesy Chevrolet. More
This dealer is scamming people in the finance department. Once Your ready to sign I was told if I purchased An extended warranty my apr would lower. If I didn't it would be higher. This didn't seem logical Once Your ready to sign I was told if I purchased An extended warranty my apr would lower. If I didn't it would be higher. This didn't seem logical to me so i recorded the whole conversation with David(finance person I was dealing with). They are scamming me with almost $3,500! After talking to my lawyer this in fact was a scam the apr has nothing to do with you purchasing a warranty, the apr is affected by your fico score only. I will be asking the dealer to fix this of not I will be taking them to court I have proof they lied. I will be contacting the state attorney and better business bureau. More
I would recommend the service Department as long as you deal with Tim Jackson. I am sure the rest of the employees are as good, but Tim by far is the best. The sales area with O'jay is a different story deal with Tim Jackson. I am sure the rest of the employees are as good, but Tim by far is the best. The sales area with O'jay is a different story. I was told that I got the military discount along with the current incentives, when in fact that promise was not kept. Even going to Government Motors President, I did not get a reply. I had referred my in law's and they also bought a Equinox like mind. O'Jay told me I would get a referral fee. After 5 months and leaving notes on his desk and phone messages that went un-anserwed and going to management I received a $100. check. xxxx, even management did not want to part with the money. Stupid me, while having my car serviced, I ask O'Jay to give me a price on a 2010 Chevy Silverado for my wife. He of course wanted to make the deal then. I mentioned that I wanted check another dealers price. He told me I was given the best price and another dealer couldn't beat it. Well Brown & Brown Chevrolet in Mesa did beat it by many hundreds of dollars and the sales staff were just supper and put in extra step bars, permeant bed liner, dash mat and other little things to make it a nice buying experience. At another service call, O'Jay saw me and asked If I got that" great deal" from the other dealer, sort of rudely. Of-course I did. This company is long on promises and short on commitment. I would not purchase from this dealership again, However the service department is great with Tim Jackson there. More
Jim and his team were very friendly and provided excellent services. Jim answered my questions and concerns. He always kept me up to date on the status of my vehicle. My vehicle was ready for pick u excellent services. Jim answered my questions and concerns. He always kept me up to date on the status of my vehicle. My vehicle was ready for pick up when Jim gave me a quote when car should be finish. Thank you A.chavez More
John Raffa is an outstanding salesman! We purchased 3 new Chevy's and plan on future purchases at Courtesy. He is fair, honest, and I don't feel like he plays the "let me go talk to my manager" game. new Chevy's and plan on future purchases at Courtesy. He is fair, honest, and I don't feel like he plays the "let me go talk to my manager" game. Tim Jackson works in service. He is awesome! He knows I have an awful work schedule and always seems to squeeze me in some how. The vehicle is done when planned and the check out process is expedited. I never feel like something is being done to my vehicle(s) that is not necessary. I trust Tim's judgement and will always take my vehicle(s) to Tim for repair and routine service. More
I'm driving my second Silverado from Courtesy Chevrolet and have been their customer since 2004. I can honestly say that I've never had a bad experience with ANY of the personnel at the dealership and for and have been their customer since 2004. I can honestly say that I've never had a bad experience with ANY of the personnel at the dealership and for a car dealer that's unusual. I'll start with the service after the sale since that's what keeps me coming back. Anyone can luck out and get a good deal when making an initial purchase. If, however, you're not treated as a valued customer with honesty and respect AFTER the sale you have no reason to continue as a customer and you certainly wouldn't return for any additional purchases. Well, Tim Jackson is my service adviser and he really takes care of me. I trust him (which is a really big deal) and respect his opinion. Today I was in for a GM Safety Recall and Tim had me in and out in less than an hour. Tim's not the only good service adviser but I've got to think he's one of the best. He even assisted me in the purchase of my truck. Speaking of which, Mike Strickland bent over backwards to get the right truck and the right deal for me. I couldn't be happier with Courtesy Chevrolet and plan to be their customer for all my future vehicle needs. More