Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I'm very pleased with level of customer service at Courtesy Chevrolet, I've never felt so welcomed at a car dealership. I was very fortunate to have done business with Darcell Bishop. Darcell helped m Courtesy Chevrolet, I've never felt so welcomed at a car dealership. I was very fortunate to have done business with Darcell Bishop. Darcell helped me get the vehicle I wanted at a price I agreed with. Thanks again Darcell, you're wounderful! More
I am new to this area and was looking online for the BEST rated Dealership in town. This was called out as having the best customer service and I made an appt to go in. They checked me in and I waited in t rated Dealership in town. This was called out as having the best customer service and I made an appt to go in. They checked me in and I waited in the lounge surfing the net. A good amount of time went by...enough for me to wonder why so much time had gone by for an oil change, tire rotation and a lightbulb replacement. Nick went out of his way to make it up to me! Let's face it, we all get overwhelmed at somepoint and may have something slip, but it's all in how you course correct and make it right. Nick was awesome in response and made sure my delay was met with 'customer appreciation'...won't go into all that he did for me, but he went out of his way to make it right. I will ALWAYS come back to Courtesy---because of Nick!!! Sincerely, P.Bristow More
helped us get into the Vehicle we wanted and worked with us to get the price we wanted. Dustin followed through on commitments. There were some parts missing from the used vehicle that we purchased and ove us to get the price we wanted. Dustin followed through on commitments. There were some parts missing from the used vehicle that we purchased and over the the next month, he made sure that all parts were replaced as promised More
Courtesy Chevrolet is a very customer focused dealership. Tim Jackson schedules my appointments and when I came in for the most recent visit, it was there waiting for me-- and I was early! Tim appeared very Tim Jackson schedules my appointments and when I came in for the most recent visit, it was there waiting for me-- and I was early! Tim appeared very interested in the services my Mailbu required and took careful notes to ensure he had captured the essence for the service visit. This dealership is very responsive to customer needs and expectations. It is a pleasure to deal with Courtesy Chevrolet. More
I've never had a better car buying experience in my life, and I've bought a few cars in my time and been around others buying cars a bazillion times. The sale was not pressure filled. When I asked for some and I've bought a few cars in my time and been around others buying cars a bazillion times. The sale was not pressure filled. When I asked for something, they didn't act like I was asking for the world and look at me like I was crazy. They simply attempted to see if it was something that could be accomplished. It seemed like a partnership more than a contest. I give everyone I met an A+, and I've already personally recommened the individuals several times. More
Came to your Dealership on Sunday afternoon, 11/07/2010, from Tucson, AZ SOLEY because we were "QUOTED" a $29,320 SELL PRICE by Eric Steffes, in Writing, for the $30,910 MSRP 2011 CAMARO, BLK/BLK, 2LT, AUTO from Tucson, AZ SOLEY because we were "QUOTED" a $29,320 SELL PRICE by Eric Steffes, in Writing, for the $30,910 MSRP 2011 CAMARO, BLK/BLK, 2LT, AUTOMATIC, RS, COMPACT SPARE that was to be Ordered for us from Chevrolet. We were also told, again in writing, that with our Offer to Purchase the Specified Camaro for $10,000 plus our 2008 Altima Coupe Trade-in, that "we were very close to finalizing the Deal". Eric was not there; Brian Young introduced himself as Eric's Boss and gave us over to New Guy Blake (nice young man) . . no one had any knowledge what-so-ever as to 0ur Camaro Deal that was to be "Finalized" that afternoon . . when given the details of the purchase that we were there to finalize, and even after they were shown the "Quotes", those in charge "balked" as to the Pricing and Trade-in-Value we had been Quoted by this Dealership and tried to justify their attempts to gouge us for an additional $4,000 to $5,000 in the Transaction! How shameful! Considering action, Evaluating what Recourse and Remedy. More
Mr. Vanderputten was indeed very friendly but I feel after the fact that he was not on the up and up - fast talking comes to mind, frankly. For instance, he added a "Nitro for Life" cost to the contract after the fact that he was not on the up and up - fast talking comes to mind, frankly. For instance, he added a "Nitro for Life" cost to the contract that was not discussed except in passing (although I blame myself for not having it removed before I signed); I will say, however, when I complained, the dealership refunded the cost. The salesman called me aferwards to follow up his sale, left a message, and when I called him back I got a voice mail and haven't heard back from him yet (car was purchased 9/29/10). On the bright side, I really like the car I bought, a Chevy Equinox. However, I would be very hard pressed to buy another vehicle at Courtesy Chevrolet. More
We had a few "hicc-ups" after buying a car from this dealership. But the ownership made sure the problem was resolved, and we feel much better. If you are in the market for a used car, I would recommen dealership. But the ownership made sure the problem was resolved, and we feel much better. If you are in the market for a used car, I would recommend buying a used car that doesn't need anything fixed. If things need to be fixed, have them do it before you purchase it. More
The moment i stepped into this dealership i already felt at home. Employees are very friendly and courteous. Bill has been very professional and very helpful to me, answered all my questions very well and e at home. Employees are very friendly and courteous. Bill has been very professional and very helpful to me, answered all my questions very well and empathetic. I would highly recommend this dealership to anyone who is thinking of buying a car(new or used). More Power to you guys! Keep up the great work!!! More
Bought my camaro over a year ago, and everything with this dealership has been outstanding. So much so that I now take my Tahoe there as well instead of the place we bought it at. Customer service i this dealership has been outstanding. So much so that I now take my Tahoe there as well instead of the place we bought it at. Customer service is top notch. They are friendly and responsive to the things I need. Couldn't ask for a better place buy and have my cars serviced.. More