Courtesy Chevrolet

I went into this dealership not sure if I wanted to trade my 2007 Ford Taurus. I talked to James who was very professional and very nice and appeared to be very honest. I went to Courtesy Chevrolet because my 2007 Ford Taurus. I talked to James who was very professional and very nice and appeared to be very honest. I went to Courtesy Chevrolet because of convenience of location and even more importantly I knew they had been in business since I was a child. I knew that I was upside down in my loan on the Taurus and knew financing could be a problem because of some blemishes on the credit report. James was very nice and I talked to Justin who told me that he felt he could get me financing. I went with a deal with a new 2011 Impala. I was led to believe the financing was taken care of. About a week later I did not hear anything so stopped in the dealership and was told by Justin that everything was fine and the financing was approved. A few days later I received a call from Justin saying that the financing had not been approved and their were some issues. I went into the dealership and spoke with both George and Rick and learned that there was a possibility that we were not going to get the financing. I got really upset because I had been told the financing was approved. George and Rick went to work and really worked very hard to get this deal through. Just as I thought there was no deal, they got an approval from a loan company with actually lower payments than I originally had. It appeared to me that both of these guys went out of there way to get this resolved and I was impressed with the customer service I received. In retrospect, I do not believe that Justin deliberately misled me, I honestly believe that he did not read the entire loan approval from that originally came through. I truly believe this dealership is honest, customer service oriented and I absolutely would buy another from them. I expected problems with the financing when I bought the car but George and Rick were SUPER in attempting to get this resolved. James, the salesman was excellent, honest, and caring. I had an experience a few years back that was a nightmare with Midway Chevrolet and I would NEVER recommend them to anyone. I truly believe this agency is customer oriented and believe they went to extra mile to get this financing resolved. I believe that Justin is a really nice guy and his error was not intentional at all. I believe this is a great company to do business with. More

I went to several dealers and it was the most frustrating experience. I finally found Steve at Courtesy Chevrolet and he made the car buying process quick, painless, and very enjoyable. I got a great deal on experience. I finally found Steve at Courtesy Chevrolet and he made the car buying process quick, painless, and very enjoyable. I got a great deal on a great car and couldn't be happier with the service I received. I'll definitely be going to Courtesy for any other car purchases in the future. More

when I arived to countesy chevrolet i was help right away.My stay there was great and friendly environment. I give this dealer ship a 10/10. robert soto was realy helpful to us and help alot of thing we away.My stay there was great and friendly environment. I give this dealer ship a 10/10. robert soto was realy helpful to us and help alot of thing we wouldnt understand. out of every thing it was great. More

I brought in my car to for a detailing because I got a great deal for this service at a local website. Unfortunately, when I picked it up later, I noticed there was damage to the plastic center caps on my great deal for this service at a local website. Unfortunately, when I picked it up later, I noticed there was damage to the plastic center caps on my rims. I was contacted by Jessie in Marketing, who was very eager to help remedy the situation. She ordered the needed parts, personally handled my case, and communicated the situation to the repair staff to ensure a hassle free experience to get this problem corrected. She was very positive and responsive throughout this experience. I am a happy customer, thanks to Jessie and her team! More

Tim was perfect! Thank you! I was just there for an oil change so it was a pretty simple situation. I have nothing negative to say and I am so excited to go back again the next time my oil needs to be chan change so it was a pretty simple situation. I have nothing negative to say and I am so excited to go back again the next time my oil needs to be changed. I will always speak highly of Courtesy Chevrolet. More

Nick went out of his way to make sure my needs were met when ordering a part for my car. Everyone was so kind and understanding. Nick has become more than just a Service Advisor but a friend and I apprecia when ordering a part for my car. Everyone was so kind and understanding. Nick has become more than just a Service Advisor but a friend and I appreciate that. It's nice to know that someone is looking out for you at the dealership level. Thank you Nick. More

Bill is an amazing employee ... he has gone above and beyond what I would ever expect from a salesman ... He has a great personality and was so helpful through the entire process. We truly appreciate eve beyond what I would ever expect from a salesman ... He has a great personality and was so helpful through the entire process. We truly appreciate everything he has done and would highly recommend this dealer and especially Bill to anybody looking to buy a vehicle. More

bill went far beyond normal service to be sure i got what i wanted. we became friends and even shared a miracle that has happened to us. all the personnel at courtesy seemed very friendly. would send any i wanted. we became friends and even shared a miracle that has happened to us. all the personnel at courtesy seemed very friendly. would send anyone to the dealership bill should be given special reward for his service More

The length of time spent to purchase this vehicle was 10 minutes.. in and out! Service was set up ahead of time and executed just perfectly.. Just wish the price was a little lower being a 2010 at the end minutes.. in and out! Service was set up ahead of time and executed just perfectly.. Just wish the price was a little lower being a 2010 at the end of 2010.. but overall everything was great! More